Islamabad, March 06, 2019: Pakistan Telecommunication Company Limited (PTCL) sponsors ‘Sherdil’, a powerful Pakistani movie that highlights the courage and bravery of the PAF pilots, evoking the nation’s patriotism and love for their country. The feature film is being released on March 22, 2019 across Pakistan to celebrate Pakistan Day.

PTCL’s sponsorship was announced at the film’s unveiling press conference held today at a local hotel in Islamabad. The event was attended by Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, Fariha Shah, GM Corporate Communication, PTCL, Ehtesham Ahmed, GM Marcom & Brands, PTCL, along with other officials from the company.

Sponsoring the film ‘Sherdil’ is PTCL’s contribution to evoke a sense of patriotism that is found in the hearts and minds of every Pakistani in defending their motherland and, more so, in the hearts and minds of every soldier of the armed forces.

On the occasion, Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, said, “Being a national company, PTCL takes pride in supporting this film as the theme revolves around the passion, valor and heroism of the Pakistan Air Force (PAF). The sacrifices, spirit and sense of duty of our fighter pilots was beautifully captured in the film.”

On the occasion, Noman Khan, Producer, Sherdil, said, “Being a national telecom operator, we are glad to have PTCL as a sponsor for our film ‘Sherdil’ as their massive network and reach across Pakistan is phenomenal. The film depicts sacrifices made by our armed forces to keep Pakistan safe and secure. It’s our humble effort to bring entire nation together in solidarity.”

PTCL expects to raise the spirit of every Pakistani in his or her love of their homeland by supporting ’Sherdil’, as this is need of the hour and the entire nation has to come together to demonstrate the fact that love for Pakistan stands above everything else. End

MyRewards (Frequently Asked Questions)

Q) What is MyRewards, and who can use it?
A) MyRewards is PTCL’s loyalty and discount app available to all PTCL customers. It has two main sections:

1. Loyalty Points – Earn 1 point for every rupee spent on PTCL bill payments.
2. Deals/Discounts – Access exciting offers in food, retail, and lifestyle for a subscription fee of only Rs. 50 (+tax) per month, which is added to your PTCL bill.

Q) How are reward points earned?
A) You earn 1 point for every rupee spent on PTCL bill payments. For example, if you pay a PTCL bill of Rs. 3,500, you will receive 3,500 points in the MyRewards app within 24 hours.

Q) How do I redeem reward points?
A) Flash Fiber customers can redeem their loyalty points for exciting speed boosts within the MyRewards app. Simply log in, go to the redemption section, and choose a speed boost option based on your available points.

Q) Are there any charges for earning or redeeming loyalty points?
A) No, earning and redeeming loyalty points is completely free of charge in the MyRewards app.

Q) What about the Deals/Discounts section? what does it cost?
A) The MyRewards subscription gives you access to unlimited deals in food, retail, and lifestyle categories across Pakistan. The cost is Rs. 50 + Taxes (Rs. 58 inclusive of taxes) per month, added to your PTCL bill. The subscription is valid for the calendar month and is recursive i.e the charge will be added every month until you choose to unsubscribe.

Q) How many deals can I avail with the Affinity subscription?
A) With an active Affinity subscription, you can avail unlimited deals at no additional cost beyond the monthly subscription of Rs. 58 (inclusive of taxes).

Q) How do I get started with MyRewards?
A) Here’s how to set up MyRewards:

1. Download the MyRewards app from the Google Play Store.
2. Enable location permissions if prompted.
3. Enter your PTCL Landline number and request an OTP.
4. Enter the OTP received via SMS from 1219 or via email
5. Once verified, you can view your loyalty points, browse deals, and change locations if needed.

To start using Affinity deals, attempt to redeem a deal within the app. You’ll undergo OTP verification, and the Rs. 58 subscription fee will be added to your PTCL invoice.

Q) How do I redeem a deal at a restaurant or store?
A) To redeem a deal at a participating merchant:

1. Open the MyRewards app and select the deal you want to redeem.
2. Choose either “Redeem via PIN” or “Redeem via QR.”
• For PIN redemption, the merchant will enter a PIN on your phone to confirm the deal.
• For QR redemption, scan the QR code displayed at the merchant’s location.

Q) In which cities are Affinity deals available?
A) Affinity deals are available in multiple cities, including Islamabad, Karachi, Lahore, Rawalpindi, Abbottabad, Sargodha, Multan, Faisalabad, Sialkot, Gujranwala, Peshawar, Bahawalpur, Gujrat, and Hyderabad.

Q) Can I use MyRewards if I am not a Flash Fiber customer?
A) Yes, all PTCL customers can use MyRewards to earn loyalty points and subscribe to avail Deals/Discounts. However, only Flash Fiber customers can redeem points for speed boosts.

Q) How will I know if my subscription has been activated?
A) After OTP verification for the Affinity subscription, you’ll receive confirmation within the app. The subscription charge of Rs. 58 (inclusive of taxes) will appear on your next PTCL bill.

Q) How can I unsubscribe from the Affinity deals subscription?
A) To unsubscribe from the Affinity subscription, please contact PTCL’s customer support at 1218.

Q) How can I unsubscribe from the Affinity deals subscription?
A) If you wish to unsubscribe from Affinity deals, you have two options:

• Website: Log in to MyRewards.pk and manage your subscriptions.
• App: Delete your account directly within the MyRewards app to stop future subscriptions.

Islamabad, February 26, 2019: Pakistan Telecommunication Company Limited (PTCL) has signed an agreement with the Indus Resource Center (IRC) for adoption of two schools in remote areas of Khairpur, Sindh.

PTCL supports IRC to run the primary schools as both are committed to providing quality education to the local community. The schools have played an integral part in, not only promoting education in the vicinity, but also supporting girls’ education through progressive policies. These schools cater to vast areas of Khairpur, having 46% female students.

Being a socially responsible organization, PTCL invests in CSR projects that are sustainable having a long lasting and positive impact on the society, especially in the deprived communities.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “Education is the only way to build a progressive and enlightened society. PTCL is committed to play its part in ensuring that youth from all segments of our communities get an equal opportunity to learn, grow and get quality education. We are proud to partner with IRC as their contribution is commendable in providing quality education in remote and underprivileged areas of Sindh.”

Mrs. Sadiqa Salahuddin, Executive Director, IRC, said, “We appreciate PTCL’s support and collaboration and we expect to make this partnership an exemplary practice for CSR. As education is a fundamental right of all children, we ensure provision of good quality education that requires collaborative efforts from all stakeholders including civil society and corporate sector.”

IRC has been working in the Development Sector, primarily running its own schools and adopting government schools in remote and underprivileged areas of Sindh.

Both organizations are confident that the partnership will benefit the community of Khairpur and the students studying at these schools will become the face of a progressive Pakistan. Ends.

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Introducing PTCL MyRewards App – Exclusive Perks for You!

Welcome to PTCL MyRewards – a new way to enjoy more as a PTCL customer!

With PTCL MyRewards, earn loyalty points with every bill payment. PTCL Flash Fiber users can redeem these points for internet speed boosts, while all PTCL customers can enjoy amazing discounts on top brands in food, lifestyle, and retail across Pakistan – all for just Rs. 58/month (inclusive of taxes)!

Download MyRewards on Google Play (iOS coming soon) or visit myrewards.pk to get started!.

• MyRewards - FAQs- Click here
• Privacy Policy MyRewards - Click here
• Terms & Conditions MyRewards - Click here

Karachi, February 21, 2019: Pakistan Telecommunication Company Limited (PTCL) is the proud winner of the Employer Federation of Pakistan (EFP) Award on best Human Resource Management (HRM) Practices 2018.

Ahmed Jalal, Executive Vice President, HR Operations, PTCL, received the award on behalf of PTCL from Honorable Governor Sindh, Imran Ismail, who was the Chief Guest at the event organized by the EFP. The conference was attended by leading corporate personalities and a number of dignitaries.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “It is an honour for us to stand out from other organizations of the country to win this prestigious award on best HRM practices. We will continue to foster a progressive culture with a challenging, innovative and flexible work environment, including a strong emphasis on gender equality to succeed and grow. PTCL believes in team work, continuous well-being of the employees and serving the nation.”

He lauded Employer Federation of Pakistan (EFP) and International Labor Organization (ILO) for encouraging healthy competition amongst organizations through such awards.

PTCL is deeply committed to building an inclusive and diverse culture. It has been at the forefront in introducing best HRM practices such as PTCL Pride, Ideas Olympiad, PTCL Razakar, Wellness@work, Facebook@work, Hello portal and several other CSR initiatives for the well-being of its employees. Ends

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Islamabad:(February 19, 2019), Pakistan Telecommunication Company Limited (PTCL) pledges to support top startups being incubated at National Incubation Center (NIC) Karachi. A delegation of PTCL’s higher management visited NIC Karachi located at the NED University.

The session was led by Dr. Daniel Ritz, President & CEO, PTCL, accompanied by Moqeem ul Haque, Chief Commercial Officer, PTCL, Saad Muzaffar Waraich, Chief Technology & Information Officer, PTCL and Sikandar Naqi, Chief Business Development Officer, along with senior executives of PTCL. Murtaza Zaidi, Director, NIC, Peshawar participated, along with top startups and entrepreneurs. The startups who presented were Happy Lives, BOGO, BaseH, Edvon, The Learning Pitch, Social Junction, Janbaaz, Bioniks, Pixcile, Medworks, Health Rahbar, Pop up Learning and Ilmversity.

The incubated startups and entrepreneurs presented their business ideas to the PTCL’s management. During the session, various ideas for further collaboration using PTCL’s infrastructure and network were discussed to assist startups.

Speaking on the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said, “The immense potential displayed by youth at NIC Karachi is truly remarkable and makes us feel proud of the talent pool in the country. PTCL has always been committed to support the country’s growing startup sector, as we believe that entrepreneurs bring innovation and technological advancement.   These local startups will prove to be the key players in taking Pakistan to the next level of economic growth and prosperity.”

Shahjahan Chaudhary, Project Director, NIC Karachi, said, “Support from reputed corporations like PTCL not only provides motivation for emerging entrepreneurs, but it also gives a boost to the entire startup ecosystem in Pakistan. We are excited about the possibilities this collaboration will bring opening avenues of growth for these talented youngsters.”

NIC Karachi aims to incubate over 200 next-gen businesses in the first 5 years and intends to empower aspiring entrepreneurs to create high growth and sustainable tech and tech-enabled businesses. PTCL is part of the LMKT-led consortium that operates NIC Karachi. Being a national company, it supports opportunities for the youth and developing their talents for the future of Pakistan. End

Flash-Fi is the latest TDD-LTE based, super-fast wireless internet service from PTCL, now available in Mirpur, AJK. Experience lightning fast internet that provides buffer-free streaming, instant downloads and low-latency for gaming! 

Product/Service Details:

• One-Time (Upfront Charges): Rs. 25,000 (Includes Device Charges & Installation)
• Data Rate: Up-to 15 Mbps
• Monthly Charges: Rs. 2,999 (inclusive of taxes)
• Data Volume: 500 GB
• Data Validity: 30 Days
• Package Type: Prepaid 

Service Availability:
Mirpur City, AJK 

How to Order:

Simply call 1218 or visit your nearest PTCL/Ufone Service Center, Outlet. 

What happens after I place my order?

You will receive a call from our helpline to confirm your exact address details. Once confirmed, your order will undergo a feasibility check to ensure we are able to provide the best service possible at your desired location. Once feasibility is complete, you will receive an SMS requesting payment of the upfront charges (Rs. 25,000) against an MDN Number. You can make this payment conveniently via Uload, Easypaisa, Jazzcash, 1-Link, Online banking channels, etc. Once you have made the payment, our team will visit your premises for installation of the service. 

How will I recharge my device monthly?

The monthly charges are Rs. 2,999 (inclusive of taxes) – you can conveniently recharge through Uload, Easypaisa, Jazzcash, 1-Link and Online banking channels against the MDN number you are provided at the time of installation. 

What is involved in the Installation Process?

Our team will mount an outdoor antenna on a pole and fix this on the rooftop of your premises. The antenna is then connected to an indoor-unit (Wi-Fi Router) via cable. Our team will then provide you with biometric verification services at your doorstep, following which you will be required to recharge Rs. 2,999 to activate your service. 

How long will the installation take?

Typically, the Installation takes between 2.5 to 3 hours. 

What happens if I use up my 500 GB?

While 500 GB is a generous monthly data volume, in case you are a very heavy data user and exhaust your volume, No-Problem! You can recharge your device again and re-subscribe. You will be provided 500 GB again with a new validity of 30 Days. You can re-subscribe by sending a message to 1219 (resubMDN) or by dialing 1218 and using the IVR service, after you have recharged your device 

Is there a warranty period with the device?

Yes, the device comes with 1-Month warranty, which does not include physical or water damage or damage caused by electrical fluctuations. 

What if I am not satisfied with the service?

The current package offers speeds up-to 15 Mbps. Our installation team will demonstrate a speed test to you upon the completion of the installation. If however, you still are not satisfied with the service you may opt for a return within 7 days of the installation. You can simply visit our PTCL/Ufone service center in Mirpur to request the return. Our team will visit your premises to retrieve the equipment which should be in perfect, undamaged, new condition. Upon retrieval your refund process will be initiated and our support team will get in touch with you to refund your installation charges (Rs. 25,000). Please note, the recharge amount of Rs. 2,999 will not be refunded. Please be advised, the refund process can take up to 7 working days. 

What are the upload speeds with PTCL Flash-Fi?

Up-to 6 Mbps.

Islamabad, February 13, 2019: PTCL collaborates with Careem to offer discounts on rides for its customers across Pakistan. This agreement was signed at PTCL HQ in Islamabad today.

PTCL customers will get up to 100% credit back (up to Rs. 250) on their first ride with Careem. Those customers who are already using Careem App, will also receive 50% discount (upto Rs 125) on Careem’s Go+ and Business Rides. The exclusive discount promo codes will be delivered to PTCL customers through their PTCL monthly bill, sms and email.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “This agreement offers value and convenience to our customers, by providing them discounts for their travel with Careem. We are passionate about using new digital services to further facilitate our customers and this is one way to express our gratitude towards them.”

Shahzad Jamal, General Manager North, Careem, Pakistan, said, “We are pleased to collaborate with PTCL in providing this exciting offer to their customers. With PTCL’s nationwide presence, it is indeed going to be a truly digital innovation for their customers as they can book Careem rides using the discount code in all the major cities of Pakistan.”

Through this partnership, PTCL is creating value and convenience for its customers, wherever they travel across Pakistan. Ends

Islamabad, February 12, 2019: Pakistan Telecommunication Company Limited (PTCL), the country’s leading telecom and ICT services provider, has announced its financial results for the year ended December 31, 2018, at its Board of Directors’ meeting, held in Islamabad on February 12, 2019.

PTCL Group’s revenue for the year 2018 has grown YoY by 8% to Rs. 126.2 billion as a result of positive contribution by all group companies. PTCL Group’s revenue growth in the fourth quarter accelerated to 13% YoY. Ufone revenue has increased by 13% YoY, UBank, a microfinance banking subsidiary of PTCL, has shown significant growth of 64% in its revenue over last year. PTCL Group’s operating profit and net profit for the year have improved by 198% and 32% respectively. Like-for-like, net profit of PTCL Group is higher by 22% compared to last year.

PTCL revenue of Rs. 70.1 billion for the year is 0.7% higher than last year, with quarter 4 showing an accelerated growth of 3.4% YoY. In 2018, PTCL’s revenue has registered YoY growth for the first time since 2014:

In 2018, three quarters of PTCL’s revenue base has shown a growth over last year. PTCL’s flagship Fixed Broadband services posted revenue growth of 6.5% over 2017. For the 51 exchanges fully transformed to date under the network transformation program YoY revenue growth is even higher at 12.4%. Investment in transformation of network exchanges has resulted in enhancing customer experience by reducing network faults by 36% and repeat faults by 50%, along with providing higher bandwidths beyond 100Mbps, bundled with Triple Play services. To further enrich the product and services portfolio, PTCL has partnered with the global OTT players like Netflix, STARZ Play, icflix, etc. PTCL has also been recognized by Brand Finance as the ‘Fastest Growing Brand in Pakistan’.

Corporate business continues to perform strongly and has shown significant growth of 13% over last year by signing new customers in Managed Services and Cloud Infrastructure Services resulting in 154% and 188% growth respectively in these two segments.

Conversion of EVO customers to Charji/LTE have yielded positive results with YoY revenue growth in double digits, however, it has also resulted in higher subscriber acquisition cost as compared to last year. There is continued decline in domestic and international voice revenues due to increase in illegal/grey traffic termination, continued conversion of subscribers to OTT and cellular services, resulting in declining voice traffic volumes.

PTCL’s operating profit for the year is lower by 9%, compared to 2017 mainly due to increase in operating cost on account of currency devaluation and higher subscriber acquisition cost. Further, non-operating income has also declined due to reduced funds as compared to last year. Net Profit for the year is Rs. 7.4 billion which is 11% lower compared to last year as reported (and 8% lower if adjusted for one-offs), driven by lower operating profit and lower non-operating income.

In 2018, the financial strength of PTCL was acknowledged through an independent rating exercise as a result of which JCR-VIS has assigned PTCL a long-term rating of AAA which will enhance all stakeholders’ confidence in the long-term sustainability of the Company.

This year yet again, PTCL has inducted top 100 young engineers and business graduates under Summit Program 2018 from top institutions and universities across Pakistan, which would help in building future leadership. Thanks to its sustained high growth, Ubank has created more than 650 new positions during 2018, increasing its employee base from 1,321 to 1,980, where 9% of the total workforce comprises of women.

The CEO of PTCL, Dr. Daniel Ritz, has decided to leave PTCL for personal reasons upon completion of his 3-year contract on March 1, 2019, in order to re-unite with his family in Europe. The PTCL Board of Directors at its meeting today has appointed Rashid Khan, currently CEO of Ufone, to the post of CEO PTCL effective March 2, 2019, with an additional charge of CEO Ufone.

On the occasion, Dr. Ritz said, “It has been a privilege and an honor to lead PTCL and the PTCL Group through a period of significant transformation. I am proud of what we have achieved as a team and the results announced today with PTCL returning to top line growth for the first time after several years of revenue decline are a testimony to this.” The PTCL Board of Directors thanked Dr. Ritz for his exemplary leadership in the past three years and the associated business results. His decision to return to Europe to re-unite with his family is understandable.

Hatem Dowidar, CEO Etisalat International, commented, “Daniel has taken the helm of the company at a critical time where he has succeeded in laying the foundation for a future network, providing ultra-fast broadband to many areas with the biggest network modernization of PTCL in its history. Additionally, PTCL under his leadership, became active in Cloud computing, data centres and pushing forward the Digital Pakistan agenda”. Maroof Azfal, Chairman PTCL, added, “On behalf of Government of Pakistan, I would like to thank Daniel sincerely for his personal leadership and achievements in putting PTCL, an important national asset, back on the growth track.” Ends

Islamabad, Feb 04, 2019: Pakistan Telecommunications Company Limited (PTCL) is sponsoring the Nepal-Pakistan Blind Women’s Cricket Series, which is being played in Islamabad, Rawalpindi and Lahore. The matches are contested between the women’s cricket teams of Nepal and Pakistan.

This is the first ever fixture on the international calendar for Pakistan’s Blind Women cricket team. This is also the second series ever to be played worldwide in the domain of Blind Women’s International Cricket, as the first series was played between England and West Indies in 2018. 

Speaking on the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “I am very proud to be part of the 4^th T20 match between Nepal and Pakistan Women’s Cricket teams. This is our small contribution to support gender diversity and inclusion, whereby allowing people with extraordinary abilities and passion to be part of the communities. We believe that this is a positive step giving the message of hope so that we may build a healthy and inclusive society.”

The Nepal Women Blind Cricket Team is touring Pakistan to play five T20 matches in the country from Jan 26th to Feb 4th.

PTCL aspires to provide people, who have extraordinary talent and have visual challenges, with all the possible opportunities. Being a sport and a platform, cricket can bring a positive change in the social, physical and personal behavior that leads to social inclusion. End

Islamabad, January 28 2019: Etisalat has been declared as ‘The Most Valuable Portfolio Brand’ in Middle East and North Africa (MENA) by Brand Finance, the world’s leading independent brand business valuation and strategy consultancy. The recognition is for the company’s impressive portfolio of brands becoming the first Middle East group to surpass some of the finest MENA brands across the telecom, aviation and FMCG sectors to break the $10 billion barrier in terms of wider portfolio value.

Etisalat boasts of a portfolio of brands, i.e. Etisalat UAE, Etisalat Misr, PTCL, Ufone, Mobily, Maroc Telecom and Etisalat Afghanistan. In 2018, Brand Finance declared PTCL as the fastest growing brand in Pakistan, with a brand value of USD 119M. Both PTCL and Ufone contributed to the current Etisalat’s brand portfolio value.

PTCL is the leading telecom operator in Pakistan providing a vast array of telecommunication services for retail, corporate and other telecom operators. The company has also embarked upon a massive upgradation of its top 100 exchanges under the Network Transformation Project across Pakistan. These upgraded exchanges will be able to provide speeds up to 100mbps to customers in those areas.

Etisalat has seen an 8 percent growth since last year reigning as the most valuable portfolio brand. Not only this, Etisalat retained its position as the Most Valuable Consumer Brand in MENA for the second consecutive year, as well as its position as the Most Valuable Telecom Brand in MENA also for second consecutive year.

On the occasion, Saleh Abdullah Al Abdooli, CEO, Etisalat Group, said, “We are proud to achieve the recognition as the most valuable portfolio brand and the first Middle Eastern brand to break the $10 billion barrier in terms of wider portfolio value in the MENA region. Thanks to the UAE leadership’s support, vision and encouragement that helped Etisalat achieve this significant milestone surpassing some of the top renowned regional brands. This achievement is also due to our continuous efforts in digital transformation whereby we have amplified our reach and presence in a highly competitive marketplace by investing in new digital platforms and global brand building initiatives. Etisalat’s success as a brand was also reinforced by the synergy of operating companies across our footprint, creating brand loyalty and enhanced engagement with our customers.”

David Haigh, CEO, Brand Finance, said: “It is a real testament to the leadership of the UAE that Emirati brands are leading the charge for the Middle East, amongst the world’s most valuable brands. As celebrations for the ‘Year of Zayed’ wrap up, we recognize the achievements, will and determination of the UAE’s Founding Father, the late Sheikh Zayed bin Sultan Al Nahyan.”

Recently, PTCL has been assigned initial long-term entity rating of ‘AAA’ (Triple A) and short-term rating of ‘A-1+’ (A-One Plus) by JCR-VIS Credit Rating Company Limited (JCR-VIS). The assigned ratings reflect PTCL’s leading market position, extensive network infrastructure, strong financial risk profile and adequate business risk profile. Ends

Islamabad, January 21, 2019: Pakistan Telecommunication Company Limited (PTCL), hosted startups and entrepreneurs from National Incubation Center (NIC), Peshawar, who presented their ideas, business models and prototypes to the senior management at PTCL Headquarters in Islamabad.

The session was led by Dr. Daniel Ritz, President & CEO, PTCL, along with senior executives of PTCL. Murtaza Zaidi, Director, NIC Peshawar, participated with top startups including E-Guard, Azadi E-Bike, Darewro, Bera, Eleven.pk and NANO IT Solutions.

The purpose of the session was to encourage young entrepreneurs, who are the future of Pakistan to strengthen the entrepreneurial ecosystem of the country. The interactive session covered presentations on idea viability to market sustainability, defined target market, business model, brand positioning and marketing capability.

On the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said, “We are proud to collaborate with NIC Peshawar to empower the youth and provide an entrepreneurial environment for innovation. Today’s session is a testimony to PTCL’s commitment to nurture the potential talent in Pakistan.”

On the occasion, Murtaza Zaidi, Director, NIC Peshawar, said, “I’m excited about our collaboration with PTCL, as they have not only provided the opportunity to cultivate local entrepreneurs and startups, but they have also been involved in the journey from participating in mentor review sessions to taking specific startups under their mentorship.”

The startups incubated at NIC Peshawar included E-Guard, robust monitoring system for electric generators, Azadi E-Bike, an electric bike that operates on a battery, Darewro, a door-to-door service provider in the KPK region, Bera, a brand that is working to introduce the Peshawari chappal into mainstream fashion, Eleven.pk, an online retail platform and NANO IT Solutions, a VR-driven motion platform.

PTCL has also collaborated with NIC Karachi last year to mentor new startups and young entrepreneurs. These collaborations with NIC empower the startup culture in Pakistan, which is essential to boost the economy of the country. Not only does this enable startups to rebuild the infrastructure of Karachi and Peshawar in an innovative way, but also helps to improve quality of life for all citizens.

Being a national company, PTCL believes in providing opportunities to the youth and developing their talents for the future of Pakistan. Ends

Islamabad, December 31, 2018: Pakistan Telecommunication Company Limited (PTCL) has signed an agreement for PKR 4 Billion Unsecured Subordinated Debt Facility (Tier 2 capital) with U Microfinance Bank (U Bank), which is a wholly owned subsidiary of PTCL. This capital injection will enable the bank to further capitalize on the growth opportunities possible in Pakistan’s microfinance sector.

In the constantly changing competitive landscape, this Tier 2 facility will enable U Bank to expand its current customer reach for serving the under-served population. U Microfinance Bank plans to utilize these funds in its business operations and expansion plans. Serving its customers through disruptive innovation and digitization, the bank will focus on achieving its growth targets.

Not only will it enable the bank to utilize additional capital with flexibility as it grows, the debt amount will also contribute towards U Bank’s Supplementary/Tier 2 Capital for Capital Adequacy Ratio (CAR) as per the guidelines for Microfinance banks that are set out by State Bank of Pakistan (SBP).

On the occasion, Dr. Daniel Ritz, President & CEO PTCL, and Chairman U Microfinance Bank, said, “Seeing the potential in U Microfinance Bank’s ability to further expand and grow, PTCL has taken the decision to further inject Tier II capital into the bank. This is in line with PTCL’s commitment to support Pakistan and its economy as a whole.”

Expressing his views, U Microfinance Bank’s President & CEO, Kabeer Naqvi, said, “U Microfinance Bank has been successfully enabling underserved Pakistanis and has been positively contributing towards poverty alleviation and economic empowerment. This Tier 2 injection is a testament to our sponsor’s confidence in our ability to deliver positive results. It also reiterates PTCL’s commitment towards contributing to the economic uplift & enablement of Pakistan.”

Currently, U Microfinance Bank serves more than 850,000 customers, where 22% of the served customers are women. By the end of 2018, U Bank’s deposit portfolio grew from PKR 11.97 billion to PKR 19.0 billion, while the loan portfolio grew from PKR 10.6 billion to PKR 17.0 Billion. Most significantly, the number of employees increased from to 1,321 to 1,980, where 9% of the total work force comprises of women.

PTCL & U Microfinance Bank are at the forefront of fighting poverty in Pakistan and will continue to play their role in improving the economic situation of the people of Pakistan. 

Hyderabad, December 20, 2018: PTCL has transformed major exchanges in Hyderabad including Qasimabad and City Hyderabad under its Network Transformation Project (NTP).

NTP covers more than 100 exchanges across Pakistan. PTCL has already upgraded 53 exchanges in 12 cities including Faisalabad, Gujranwala, Hyderabad, Islamabad, Karachi, Kharian, Lahore, Multan, Peshawar, Quetta, Rawalpindi and Sialkot.

On the occasion, Javed Ahmed Shaikh, Regional General Manager, PTCL, Hyderabad, said, “PTCL’s endeavor to provide seamless broadband connectivity to all our customers across Pakistan is now possible through the Network Transformation Project. The customers residing in the transformed exchanges in Hyderabad can now enjoy high speed unlimited internet, which is also reliable.”

As a part of the Network Transformation Project, PTCL has also installed high-quality new equipment at the premises of customers. This offers ultra-high data rates of up to 100 mbps. Not only that, but it is also possible for up to 16 users who can now connect at the same time to the high-quality modems through Wi-Fi.

By bringing technological innovations and improved service quality, PTCL aims to further strengthen its position as the best internet service provider in Pakistan.

Quetta, December 18, 2018: Pakistan Telecommunication Company Limited (PTCL) has revamped Central and City Exchanges in Quetta to provide high speed unlimited internet to the customers.

Under Network Transformation Project (NTP), PTCL is in the process of upgrading 100 exchanges across the country, out of which 53 exchanges have already been transformed.

On the occasion, Abdul Zahir Achakzai, Regional General Manager, Quetta, PTCL, said, “The significance of NTP for PTCL shows that we care for our customers and are undertaking this project in Quetta with the commitment to embrace change. This project has already started to show great results and it has considerably reduced customer complaints in our region.”

Through a transformed network, PTCL can provide a faster connection up to 100mbps. In order for our customers to have a truly digital lifestyle, they can benefit from network transformation by availing value-added services i.e. multiple IPTV, Static IP & Smart Eye (camera recording) through a unique experience.

With the aim to build a more digitally connected Pakistan, the company is bringing a more reliable network and faster internet services for its customers. 

Islamabad, December 13, 2018: Pakistan Telecommunication Company Limited (PTCL) has won the award for ‘Best Asian Operator’ at the Telecom Review Excellence Awards 2018 held at The Meydan Hotel in Dubai.

Dr. Daniel Ritz, President & CEO, PTCL, received the award on behalf of PTCL. The awards recognize industry leaders for their efficiency and hard work in 2018. Winners were chosen based on recognized and demonstrated capabilities in their specific sector by an independent panel of experienced industry veterans.

On the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said “It is a great pleasure accepting this award, and I am proud of PTCL’s team who has made it possible for us to be recognized as Asia’s Best Operator. PTCL has taken strategic initiatives for building a customer service culture in the organization, along with innovation in its network. Through its Network Transformation Project, 100 exchanges are being upgraded across Pakistan that will positively impact customer experience.”

The organization has overall gone through a cultural transformation, with renewed focus on core values, gender diversity and empowerment of employees at the workplace. To drive business agility and efficiency, technological innovations, like cloud technology, have also been introduced for well-integrated systems throughout the country.

Being a national company, PTCL has taken numerous initiatives and conducts quarterly activities in different regions across Pakistan under its Corporate Social Responsibility Program.

PTCL has terminated its Charji Services now in all areas of Pakistan Except AJK with effect from 31st October, 2024. As a valued subscriber, you are being offered a Ufone 4G Blaze device at 100% discount!

To Avail the offer, please visit your nearest PTCL/Ufone Service center Click here , along with your old Charji device & CNIC. Limited time offer!

Ufone 4G Blaze Details:

• Enjoy Blazing Ufone 4G LTE Speeds and nationwide coverage
• Portable, Battery Powered 4G Wi-Fi Hotspot
• Connect Up To 10 Wi-Fi Enabled Gadgets at a Time (Smartphones, Smart TV’s, Laptops, Gaming Consoles, Etc)
• Battery Supports 4 Hours Of Constant Usage And 250 Hours Of Standby
• Battery Capacity 2000 MAh
• Plug And Play No Installation
• Supports WPS (Push & Connect)
• 1 Year Warranty 

Monthly Prepaid Package Details:

Rs. 2,499 (inclusive of taxes) for 120 GB (60 GB Valid from 1 AM to 1 PM)

Rs. 2,749 (inclusive of taxes) for 200 GB (100 GB Valid from 1 AM to 1 PM)

Rs. 2,999 (inclusive of taxes) for 300 GB (150 GB Valid from 1 AM to 1 PM) 

Note: Terms and Conditions apply.

Areas where Charji services will be terminated are mentioned below:

Peshawar, December 13, 2018: Pakistan Telecommunication Company Limited (PTCL) has upgraded Hayatabad, GT Road, Khyber & City exchanges in Peshawar under its Network Transformation Project.

Under the Network Transformation Project, 100 major exchanges are being upgraded across the country. Currently, 53 exchanges have been transformed in 12 cities including Faisalabad, Gujranwala, Hyderabad, Islamabad, Karachi, Kharian, Lahore, Multan, Peshawar, Quetta, Rawalpindi and Sialkot.

On this occasion, Badarul Zaman, Regional General Manager, Peshawar, PTCL said, “With the upgradation of these exchanges in Peshawar, our customers can now experience high speed unlimited internet and seamless broadband connectivity in these areas. This transformation has already started to show great results and it has considerably reduced customer complaints.”

In transformed exchanges, the customers can now avail unlimited internet with speeds including 10, 20, 50, 100 mbps, along with free PTCL calls, unlimited downloads, free PTCL Smart TV and Smart TV App, unlimited iflix access for 1-year and free Wi-Fi router.

PTCL is focused on the execution of the transformation project across Pakistan in order for customers to have a truly digital lifestyle.

Insurance

PTCL cares about you and your family's health. Together with Waada, we're offering special health insurance that covers your hospitalization charges, designed to fit different needs easily. The product is underwritten by EFU Life Assurance, an Insurance company in Pakistan.

Benefits of buying insurance from PTCL Partner

Insurance Price Plan:

Exclusive Offer for Broadband Users 50Mbps & Above: FREE Health Insurance Coverage!

For broadband users with packages 50Mbps and above this platinum insurance bundle is absolutely FREE!  

 Broadband users with packages below 50Mbps

Multan, December 12, 2018: Pakistan Telecommunication Company Limited (PTCL) upgrades Gulgasht and New Multan exchanges through its Network Transformation Project (NTP) in Multan. Under this project, PTCL has planned to transform 100 exchanges across Pakistan, out of which 53 have already been upgraded. The new and improved network enables customers to enjoy a faster, more reliable and high speed unlimited internet.

To offer better customer experience, the turnaround time for complaint resolution has been reduced considerably. This shows that the project has already had a positive impact in terms of efficiency in reducing Mean Time to Rectify (MTTR), thus a more effective customer services department. In addition, the company has revamped customer support touch points and launched nationwide training on ‘Building service excellence culture’.

Muhammad Ajmal Khan, Regional General Manager, Multan, PTCL said, “We are glad to provide our customers with the experience of an improved network. Customers residing in Guldasht and New Multan are going to benefit from these transformed exchanges, which will provide better service quality and high speed unlimited internet.”

Aside from new packages that PTCL has offered with this transformation ranging from 10 to 100 mbps, customers can also benefit by availing value-added services i.e. multiple IPTV, Static IP & Smart Eye (camera recording). In addition to the above services, customers also get free PTCL calls, unlimited downloads, free PTCL Smart TV and Smart TV App, unlimited iflix access for 1-year and free Wi-Fi router.

Overview

SHOQcast transforms your regular TV into an Android TV on which you can use Android apps and stream videos. SHOQcast runs on the Android operating system and can be plugged into the HDMI port of a TV, turning it into a smart TV. With SHOQcast, you can stream video content, play games, browse the internet, and run various applications on your TV via connecting to WiFi. Users can install apps from the Google Play Store and stream content directly to their TV.

Features

• Powered by Certified Android TV operating system
• SHOQ App with 1-year Free subscription voucher
• Youtube, Netflix & Google PlayStore with the option to download many other apps
• 4K Video Streaming
• Google Chromecast Built-in & Google Assistant
• Wifi & Bluetooth 4.2 connectivity

Karachi, December 5, 2018: Pakistan Telecommunication Company Limited (PTCL), has embarked upon a massive Network Transformation Project (NTP) under which Clifton and Gulshan exchanges have been revamped in Karachi, thus making it possible for customers in these areas to experience and enjoy reliable, high speed unlimited internet.

Under this project, PTCL plans to upgrade 100 exchanges across Pakistan, out of which 53 have already been completed. A total of 3,000 km of fiber network, including Fiber-to-the-Home (FTTH) & Gigabit Passive Optical Network (GPON) has been deployed across Pakistan.

Abdul Zahir Achakzai, Regional General Manager, PTCL said, “We are pleased to see that our transformed exchanges have yielded positive results. The customers residing in Clifton and Gulshan areas of Karachi can now experience high speed and unlimited internet through the new PTCL network. Furthermore, we are already in the process of transforming more exchanges in Karachi under the NTP program.”

In transformed exchanges, the customers can now avail unlimited internet with speeds from 10 to 100 mbps, along with free PTCL calls, unlimited downloads, free PTCL Smart TV and Smart TV App, unlimited iflix access for 1-year and free Wi-Fi router.

As of now, PTCL has launched the new network in 12 cities, including Faisalabad, Gujranwala, Hyderabad, Islamabad, Karachi, Kharian, Lahore, Multan, Peshawar, Quetta, Rawalpindi and Sialkot. This will help in customer retention & acquisition, improve network quality and enable PTCL customers to enjoy high speed unlimited internet across Pakistan.

Easily Register your PTCL Complaints now by sending an SMS on 1219 from your mobile phone.

Landline Complaints: Type “CMPLandline NumberLL” and send on 1219

Example: If Your Landline Number is 0512181218 please send the following string

CMP 0512181218 LL

Internet Complaints: Type “CMPNumberBB” and send on 1219

Example: If Your Landline Number is 0512181218 please send the following string

CMP 0512181218 BB

TV Complaints: Type “CMPNumberTV” and send on 1219

Example: If Your Landline Number is 0512181218 please send the following string

CMP 0512181218 TV

Islamabad, November 28, 2018: PTCL organized a week-long Fun & Sports Gala for its employees and their families in Islamabad. The event comprised of various sports categories including Cricket, Badminton, Table Tennis, Lawn Tennis & Squash. There were also some exciting recreational activities like jumping castles, slides, horse riding and face-painting for children.  

The North Zone won the grand finale of Cricket, which was held in F-9 park, Islamabad. The Guest of Honor, Mohammad Waseem, former national cricket player, along with Dr. Daniel Ritz, President & CEO, PTCL and Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, distributed the trophies amongst the winners and runner-ups.

All the teams and participants displayed true sportsmanship throughout the tournament, where the audience cheered for their favorite teams and players. Badminton was won by the North Zone in male category and HQ in female category, HQ men & women teams clinched the trophies in Table Tennis, whereas HQ got first position in both Squash and Lawn Tennis.

On the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said, “I would like to thank the employees from all across the country for actively participating and contributing towards making this Sports Gala a success, and would like to congratulate the winning teams and players. It is PTCL’s endeavor to promote employee engagement with such activities, developing a healthy culture and also providing them a platform where they interact with each other outside office environment.”

Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, also congratulated the winning teams and players. He further stated that, “PTCL has a diverse culture, where we always give value to our employees’ well-being to lead a healthy lifestyle and encourage them to participate in more such events.”

The Sports Gala concluded on a positive note, where the senior management applauded the winners and encouraged the runner-ups and other contestants to continue to work hard and keep participating with full enthusiasm and zeal.

PTCL, being a caring employer, continues its efforts to develop a culture of sports within itself and to provide healthy and competitive opportunities for its employees to boosts overall morale and productivity.

Free Data Offer

Double the joy with our special offer! Enjoy 10GB of free monthly Ufone 4G Data on your 3 mobile numbers with PTCL Broadband connection. For details call 1218 or 333

Terms and conditions:

• Free 10 GB 3G/4G Data Bucket on Ufone (up to 3 SIMs)
• Common CNIC is mandatory (Both PTCL Broadband and Ufone SIM(s) need to be registered against same CNIC.
• Customer needs to have 6 Mbps or above active PTCL Broadband connection.
• 10 GB Data Bucket will be provided every 30 days if the PTCL Broadband connection is 6 Mbps or above and active.
• If Customers PTCL Connection is closed, the Free Data Bucket bundle will no longer be applied, and customer will no longer be eligible for the offer (even if connection is restored)
• If the ownership of the Customers PTCL connection or Ufone connection changes, the bundle will no longer be applied, and customer will not be eligible for the offer.
• Only one special offer can be utilized by customers at a time.

Discount on Bill Payment

Ufone 4G Super Card Family users can now enjoy Rs. 250 off on their monthly PTCL bill. For details call 1218 or 333.

 Terms and conditions:

• Common CNIC is mandatory (Both PTCL Broadband and Ufone SIM(s) need to be registered against same CNIC
• Customer needs to have 6 Mbps or above active PTCL Broadband connection
• Customer needs to have either Digital Grand Offer, Supercard Max, Super Card Gold, Super Card Grand active on 28^th of each month to receive the Rs. 250 Discount on PTCL Bill.
• If Customers PTCL Connection is closed, the Free Data Bucket bundle will no longer be applied and customer will no longer be eligible  for the offer (even if connection is restored)
• If the ownership of the Customers PTCL connection or Ufone connection changes, the discount will no longer apply and customer will not be eligible for the offer.
• Only one special offer can be utilized by customers at a time.

Islamabad, November 22, 2018:The Bank of Khyber signs Pakistan Telecommunication Company Limited (PTCL) for managed services contract for a period offiveyears. Under this agreement, PTCL willmanageand maintain active & passive network operations on behalf of the bank at more than 170 branches countrywide, as well assupport the bank in meeting the current and future customer demands.PTCL will also bemanagingthe bank’s overall point to point & point to multipoint connectivity, along with dual media connectivity.

The partnership agreement was signed byAdil Rashid, Chief Business Services Officer, PTCL and Azfar Ali, Chief Information Technology Officer, Bank of Khyber. On the occasion, Dr. Daniel Ritz, President & CEO, PTCL, Basharat Qureshi, EVP, Digital Services, PTCL, Suleman Awan, General Manager, Digital Services North, PTCL, Shehbaz Jameel, CEO&MD, Bank of Khyber, and Gulzeb Jadoon, Head of Information Technology Infrastructure, Bank of Khyber, were also present along with officials from respective companies.

On the occasion, Shehbaz Jameel, CEO&MD, The Bank of Khyber,said, "This agreement meets the strategic long-term plans of the bank in increasing operational efficiency.To optimize our costs for betternetwork management we have entrusted PTCL for their support to maintain our network. This will allow us to maximize our focus on business development, improve the quality of our services and provide value added quality services to our customers."

On the occasion, Dr. Daniel Ritz, President&CEO, PTCL, said, "Managed services has become a standard practice globally for operators and banks. I am happy that PTCL will manage the network operations of the bank, which will help to reduce the operational expenditure, enabling them to focus more on providing innovative solutions to their customers."

With more than 15,000 service professionals working across Pakistan, PTCL is the leader in managed services and has the scale required tomeet the needs of top businesses countrywide.

We understand that your business connectivity is important, hence PTCL offers symmetrical, full duplex, CIR (Committed Information Rate) without any compromise on quality.  You can focus on your business with peace of mind, while your connectivity is handled by the largest IP bandwidth provider in Pakistan. Our core network is deployed over fully redundant backbone through multiple optical fiber routes. We ensure the highest quality standards and the best uptime in the industry. 

Features & Benefits:

• Truly unlimited. No FUP capping.
• Multiple options for last mile media
• 24/7 monitoring by state-of-the-art NOC
• Optional managed services for your business

Islamabad, November 16, 2018: Pakistan Telecommunication Company Limited (PTCL), signed a Memorandum of Understanding (MoU) with NDCTECH; an award winning partner of Temenos, world’s#1Banking Software, to create an in-country banking cloud platform by offering value added services for Temenos Software over PTCL cloud.

The partnership agreement was signed in Karachi by Adil Rashid, Chief Business Services Officer, PTCL and Ammara Masood, CEO & President, NDCTECH.

On the occasion, Farooq Ahmed Jalali, Executive Vice President Digital Services Sales - PTCL, Nabeel Amjad, General Manager Business Applications - PTCL, Behram Ahmed, Chairman – NDCTECH, Navaid Kareem, EVP Sales– NDCTECH and Jean-Paul Mergeai, Regional Managing Director- Temenos Middle East and Africa were also present

Following this understanding, NDCTECH and PTCL shall jointly host Temenos Software  for clients wanting to use Test & Development value added services on PTCL Cloud. The companies will also embark on a joint advocating effort for the creation of a local banking cloud setup in the country for Production and DR in the future.

On the occasion, Adil Rashid, Chief Business Services Officer, PTCL, said, “Owing to the recent data leakages in the financial sector, the need for an in-country cloud based hosting solution for Financial sector has increased many folds. With this agreement, PTCL & NDCTECH shall jointly help to create a safer and more secure data storage & processing environment for financial data within the country.

This initiative shall serve to reduce costs for the fin-techs; as well as create a safe and secure cloud based hosting solution for the Pakistani financial industry, previously restricted to keep transactional data on-premises only.

Temenos core banking platform has been the best-selling solution in the global market for 15 years, used by more than 700 financial institutions. Over 3,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers.

Ammara Masood, CEO and President, NDCTECH, said, “Our expertise across retail banking, corporate& Investment banking, regulatory risk and compliance, mobile banking, channels, payments, lending and mortgages address transformational changes for our customers. PTCL and NDCTECH collaboration and our solution on Pakistan based cloud offering will enable our customers to build a bankable future.”

Cloud is vital for the public and private sectors to transform customer experience, drive business innovation and raise productivity to the next level. 

PTCL Biz Fiber is a premium internet connectivity which delivers uncompromised services, specially designed to manage business needs. You can focus on your business with peace of mind, while your connectivity is handled by the largest IP bandwidth provider in Pakistan. Our core network is deployed over fully redundant backbone through multiple optical fiber routes. We ensure the highest quality standards and the best uptime in the industry.

We also offer customized packages for large-scale deployments. 

•  All prices are exclusive of taxes.
•  Installation charges of PKR 6500 applicable

 Features & Benefits:

• All net free minutes
• Multiple options for last mile media
• 24/7 monitoring by state-of-the-art NOC
• Free public static IP included in 50Mbps and above packages
• Attractive data volume tailored for SME business
• Discounted rate of PKR 5/GB after bundled data volume
• Optional managed services for your business

For further information, queries and sale Inquiries please contact our SME helpline at 4000 from your Ufone or 111-114-000 from any other network.

Islamabad, November 19, 2018: PTCL Sports Gala 2018 has started off in F-9 Park, Islamabad. Teams representing Headquarters, South, North and Central Zones are participating in various exciting sporting events like Badminton, Table Tennis, Squash, Lawn Tennis and Cricket. The opening ceremony was attended by a large number of staff members along with their families, where exciting games and healthy activities were organized for families and children.

On the occasion, Brig. (R) Muhammad Wajid, EVP Admin, PTCL, said, “At PTCL, a lot of importance is given to recreational activities for the betterment of our employees. Through PTCL Sports Gala, staff and their families are able to spend quality time together enjoying various sporting events, along with fun activities for kids. Like every year, there is a huge employee turnout to see their colleagues from across Pakistan, competing for winner slots in various events. We believe that such activities are necessary for developing employee confidence and promoting a healthy lifestyle. We are committed to bring more opportunities like these for the employees in future as well”.

PTCL has played a vital role in developing a culture of sports activities within the organization. Earlier this year, PTCL organized Teens Football Tournament’ for children of PTCL’s employees and Inter-Telecom Table Tennis and Badminton League, during which employees and their families participated with full passion. 

Lahore, November 8, 2018: PTCL’s key exchanges located in DHA, Guldasht, Gulshan Ravi, Johar Town and WAPDA Town in Lahore have been upgraded under its Network Transformation Project (NTP). The customers residing in these areas can now enjoy and experience reliable high-speed unlimited internet.

As part of NTP, PTCL is in the process of transforming 100 exchanges, out of which 53 exchanges have already been transformed as of today. With the aim to build a digitally connected Pakistan, PTCL is playing its role effectively as the leading internet broadband service provider of the country.

Naeem Shahbaz Ul Haq, Executive Vice President, PTCL, Lahore said, “Customers have become very demanding in terms of reliability and availability of a faster network, whether it is a student or a businessman or a house wife. Through its transformation, PTCL can successfully serve its customers and provide them with a superior service experience. Undertaking such a project displays PTCL’s commitment through its journey to service excellence.”

The NTP program is of great significance to the company as it shows that PTCL cares for its customers and is undertaking this comprehensive project with the commitment to embrace change by focusing more on quality customer service. This has already impacted the organization positively as it has led to an increase in acquisition and retention of customers.

Faisalabad, November 8, 2018: Pakistan Telecommunication Company Limited (PTCL) is committed to provide reliable services to its customers, and is pleased to announce the successful transformation of Peoples Colony Exchange & Lahore Road /Canal road Exchange under its Network Transformation Project (NTP) in Faisalabad.

Under this project, PTCL has planned to upgrade 100 major exchanges across the country, 53 of which have already been transformed as of today. The customers residing in the areas where the exchanges have been transformed will be able to get higher bandwidth and better service experience.

Customer satisfaction has overall increased due to NTP in transformed exchanges as the new network is fast and reliable. The internet services have improved and in case of any complaint, the resolution time is reduced to the minimum.

Muhammad Abrar Chaudhry, Regional General Manager, PTCL, Faisalabad said, “PTCL’s focus on improving service quality and strengthening the overall network infrastructure through the Network Transformation Project will benefit the end customer and will increase growth potential in the broadband and IPTV segment. We are happy to see that PTCL efforts are yielding positive results.”

Peoples Colony Exchange & Lahore Road exchange customers can avail affordable packages with internet speeds ranging from 10, 20, 50 & 100 Mbps. Customers can also enjoy value added services such as multiple IPTV, Static IP & Smart Eye (camera recording) for home users.

Under the Network Transformation Project, customers can now experience a quality network that is imperative in today’s digitally connected world.

This page is currently under development.

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Gujranwala, November 7, 2018: Pakistan Telecommunication Company Limited has transformed Cantt Gujranwala & Site Sialkot exchanges in Gujranwala under the Network Transformation Project (NTP) in order to serve its customers better. The upgraded exchanges will provide high speed unlimited internet to the customers in the transformed exchange areas. 

NTP in Gujranwala is specifically targeted at students, households and commercial hubs where a rehabilitated copper network can give broadband speed up to 50Mbps and the Fiber To The Home (FTTH) network can go up to 100Mbps. Besides broadband, this kind of high quality network will increase the IPTV penetration as well.

Tariq Siddique, Regional General Manager, PTCL, Gujranwala said, “PTCL is committed to serve its customers not only in the larger cities, but, the smaller cities like Gujranwala will also benefit from NTP. The areas covered under the transformed exchanges will allow customers to get faster & unlimited internet with a better customer experience”.

PTCL is offering customer centric packages which start from 10 mbps and go up to 100 mbps, along with free PTCL calls, free PTCL Smart TV and Smart TV App, unlimited iflix access for 1-year and free Wi-Fi router.  

PTCL aims to upgrade its top 100 exchanges under the Network Transformation Project, whereby 53 exchanges are already transformed in 10 cities. The upgraded exchanges will benefit customers with improved network quality and unmatched services all over Pakistan.

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Islamabad, November 7, 2018: Pakistan Telecommunication Company Limited (PTCL) has transformed key exchanges as part of its comprehensive Network Transformation Project (NTP) under which Bahria Town, Shaheen Town, Tarlai and I-10 exchanges in Islamabad have been upgraded. This transformation will ensure that customers residing in these areas are able to experience reliable, high speed internet.

The transformation has already started to show great results as 53 exchanges, out of the 100 which were initially planned, have been successfully transformed, thus positively impacting approximately 50% of PTCL’s overall customer base.

Complaints have considerably reduced by 30% where the network has been upgraded. This has resulted in efficient complaint resolution through ‘Motive’, which is a unique innovation tool for wireline business aimed at identification of complaint’s cause.

Through a transformed network, PTCL can provide a faster connection with the improved copper network and the new fiber network. PTCL has installed 300,000 high-quality new equipment for customer premises nationwide this year, which offers ultra-high data rates of up to 100 mbps. Up to 16 users can connect to the high-quality modems at the same time through Wi-Fi.

Arslan Haider, Regional General Manager, PTCL, Islamabad said, “This project has provided numerous benefits to our customers and overall we have had a positive response. For PTCL, NTP is a huge factor in our current increase in overall efficiency in complaint resolution. In the long run, a satisfied customer base will result in not only acquiring new customers but also enable PTCL to contend on another level with the competition.”

This massive transformation project is taking place in major cities across Pakistan, whereby customers will be able to experience a faster and more reliable network than before.

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Islamabad: October  31, 2018: Pakistan Telecommunication Company Limited (PTCL) collaborates with Starzplay by Cinepax, a leading Subscription Video-on-Demand (SVOD) service, to provide quality international & local entertainment content to its valuable customers.

PTCL subscribers can now watch some of the latest blockbuster Hollywood movies, TV shows, documentaries, kids’ entertainment, Pakistani and Bollywood Movies. The monthly subscription cost is only Rs. 300/-. PTCL Smart TV App enables subscribers to watch this vast library of entertaining content on-the-go from their smart devices, anywhere, anytime.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said “We are pleased to announce our collaboration with Starzplay by Cinepax to provide easy access to quality & entertainment content for our Smart TV & Smart TV App subscribers. We are committed to provide digital lifestyle to our customers and continue to bring latest entertainment platforms and avenues.”

Arif Baig Mohamed, Chairman, Cinepax Group, also said, “STARZ PLAY by Cinepax is a compelling business opportunity to provide high-quality service for both the mass and premium market segments. We are glad to partner with PTCL to offer our high quality service to its customers at an affordable price and look forward to mutual opportunities for customer engagement and satisfaction.”

This collaboration is in line with PTCL’s commitment to provide latest offerings and entertainment content to its subscribers.

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Islamabad, October 25, 2018: Pakistan Telecommunication Company Limited (PTCL) organized a Breast Cancer Awareness drive under The Pink Club, whereby an exclusive session for all female staff and female family members of male staff was held.

The session featured the real life story of a Breast Cancer survivor, Mrs. Khanum Mumtaz Mirza, who is mother of a PTCL staff member. Mrs. Mirza talked about her journey of how she conquered the disease by undergoing the difficult process of diagnosis, treatment, surgery and post-operative care, along with the psychological repercussions of the disease.

The session also included a talk on the importance of early detection through self-examination in order to overcome the disease at an early stage, where chances of survival are relatively high. PTCL’s Senior Medical Officer, Dr. Asma Mahfooz explained the self-examination procedure and also answered questions from the audience. The session was appreciated by all audience members.

Showing solidarity to the cause, PTCL official logo was changed to pink on all social media forums, which will remain for the month of October. Besides, PTCL Headquarters in Islamabad was illuminated pink and staff members adorned the signature pink badge to pledge their support for this cause.

Hina Tasleem, GM HR Strategy and founder of The Pink Club at PTCL, stated, “Our main objective of starting ‘The Pink Club’ was to take initiatives and create awareness on the issues related to working women including health, welfare and safety at PTCL. By organizing such sessions, we ensure that our female employees remain updated and aware of pertinent health issues and measures to counter possible risks. It is our endeavor to create a healthy environment that is conducive to physical and mental well-being of our employees.”

Breast Cancer is amongst the most commonly occurring cancers for women, one in every eight women are likely to suffer from the disease in their lifetime. However, early detection can reduce the risk of fatality and provide a chance to lead a normal life.

Hosted by PTCL regional medical staff, similar awareness sessions were held at different regional offices, where female staff attended the Breast Cancer awareness events. 

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