Karachi, February 22, 2025: The ultra-high capacity, Africa-1 submarine cable has successfully made its landfall at Pakistan Telecommunication Company Limited’s (PTCL) landing site at Sea View Beach, Karachi. It marks a transformative step in enhancing Pakistan’s digital connectivity. This milestone follows Pakistan Telecommunication Company Limited’s (PTCL) official agreement to join the Africa-1 cable system consortium, highlighting its mission to integrate Pakistan with key global digital hubs, and reinforce the national telecommunication infrastructure.
This groundbreaking achievement reaffirms the vision of leveraging cutting-edge technologies to foster progress and connectivity across the regions served by the Africa-1 system.
The Africa-1 consortium comprises of leading telecommunications companies including Mobily (Saudi Arabia), e& (UAE), G42 (UAE), Telecom Egypt, Zain Oman International (ZOI), Algérie Télécom, TeleYemen and other global service providers. The cable system spans 10,000 kilometres and employ state-of-the-art advanced technologies. The system will link Pakistan with strategic locations, including Saudi Arabia, UAE, Egypt, Sudan, Algeria, France, Kenya, and Djibouti. The cable will be terminated at Africa-1 Cable station in PTCL Exchange Misrishah, Phase-VI, DHA Karachi, further positioning Pakistan as a vital hub in the global digital network.
Sharing his thoughts, Syed Muhammad Shoaib, Group VP International Business at PTCL highlighted the strategic significance of this collaboration: "PTCL is proud to be a part of the Africa-1 cable system consortium. This partnership aligns seamlessly with Pakistan's Digital Vision 2030 and our commitment to empowering the communities by bridging the digital divide. By establishing strong, reliable connections to key international hubs, PTCL aims to provide faster, world-class internet services enabling innovation across sectors and strengthening Pakistan’s position in the global economy."
The Africa-1 cable system is slated for completion in the beginning of 2026. Once operational, it will bolster PTCL’s capacity to deliver high-quality, reliable internet services that meet international standards, solidifying the company’s position as a preferred telecom operator in Pakistan and beyond.
Lahore, February 20, 2025 – Pakistan’s largest telecom and ICT service provider, PTCL Group (PTCL and Ufone 4G), in collaboration with Pink Collar, the country’s pioneering women-centric executive job placement platform led by Zara Sika Ali, a successful entrepreneur and a leading recruiter in Pakistan. The aim was to successfully host the Pink Collar Women Career Fair in Lahore to bridge the persistent gaps between talent and opportunities for Pakistani women. This marks a significant milestone in fostering inclusivity and inspiring women to contribute to Pakistan’s growing digital economy.
Leading organizations participated in the career fair, providing women a unique chance to explore job opportunities, gain insights into career growth, and connect with leading private sector companies. The event highlighted the shared vision of PTCL Group and Pink Collar to empower women through financial independence and professional development.
The PTCL Group’s flagship women empowerment initiative, ‘Dil Se Ba-Ikhtiar,’ was prominently featured at the expo. The initiative upskills and equips women entrepreneurs with digital resources to help set up and grow their online businesses. Women entrepreneurs trained under Ba-Ikhtiar showcased their products at the fair, inspiring more women to follow their example to reach their full potential, and contribute meaningfully to society.
Group Chief Commercial Officer, PTCL & Ufone 4G, Syed Atif Raza, was a keynote speaker at the event. He emphasized the importance of women’s participation in the workforce, stating, “Empowering women is not just a moral imperative but a strategic necessity for the growth of our economy and society. PTCL Group enables and equips women to overcome barriers to their financial inclusion and social mobility. Our collaborations with PPAF to introduce Ba-Ikhtiar and Pakistan’s first women job fair in collaboration with Pink Collar are testaments to our commitment, which will continue to manifest in more impactful interventions in the future.”
Pink Collar also unveiled Pakistan’s first exclusive online job portal for women, providing access to a wide range of career opportunities. The portal aims to break down barriers and create a more inclusive job market where women can thrive.
Speaking at the event, Zara Sika Ali, CEO Pink Collar said, “Pink Collar is the first-of-its-kind platform in Pakistan that specializes in recruitment, training, and career development for women, including women of determination. We are dedicated to inspiring, equipping, and uplifting women to lead with confidence. We are positive that our new online portal will drive impactful change and promote equity across all fields.”
The Pink Collar Women Career Fair signifies the power of collaboration in creating opportunities for women. It not only highlights the importance of inclusivity but also underscores the critical role women play in shaping Pakistan’s digital economy. Together, PTCL Group and Pink Collar are paving the way for a brighter, more empowered future for women across the country.
Islamabad, February 12, 2024: Pakistan Telecommunication Company Limited (PTCL), one of the leading telecom and ICT services provider in the country, has announced its financial results for the financial year 2024 ending December 31, 2024. The announcement was made during a Board of Directors meeting held in Islamabad.
PTCL Group achieved impressive double-digit revenue growth of 17% during the financial year 2024. The Group's robust performance solidifies its position as Pakistan's top integrated telecom service provider.
PTCL Group Key Highlights:
- PTCL Group posted revenue of Rs 219.7 billion, driven by robust growth in consumer segments including fixed broadband & mobile data and wholesale & business solutions.
- PTCL posted 12% YoY revenue growth, maintaining its upward trajectory.
- Ufone (PTML) reported a 25% YoY revenue growth.
- The continuous strong topline growth and cost optimization measures over last few years has helped Ufone get back into positive operating profit with a strong EBIT of Rs 4.6 billion.
- U Microfinance Bank (U Bank) has been honored as the Best Microfinance Bank for Islamic Retail Banking Offerings in Pakistan 2024 at the 10th Islamic Retail Banking Awards (IRBA) hosted by Cambridge IFA.
- The signing of SPA for acquisition of 100% shares of Telenor Pakistan by PTCL was announced in December 2023. The closing of the transaction is subject to regulatory approvals as well as customary terms and conditions and is expected to take place during the first half of 2025.
PTCL Achieves Stellar Performance in 2024:
- PTCL's revenue soared to Rs 107.7 billion, marking a 12% increase from 2023, fueled by robust growth in fixed-line, wholesale, and business solutions.
- Flash Fiber, PTCL's premium FTTH service, dominated the market in 2024, capturing the significant share of the industry net adds.
- The company reported an operating profit of Rs 12.2 billion, reflecting a 55% growth over last year, and a net profit of Rs 4.8 billion for 2024.
PTCL's aggressive FTTH expansion has fueled its remarkable topline growth. Building on last year's momentum, PTCL prioritized delivering the fastest and most reliable internet services through its flagship FTTH brand “Flash Fiber”. This customer-centric approach has cemented PTCL’s position as a market leader, capturing the majority share of net additions (captured ~50% of industry net adds) in the FTTH segment. The fixed broadband business achieved 20% YoY growth, while Flash Fiber posted an unprecedented YoY growth of 104%. With over 650K FTTH subscribers, PTCL's ongoing FTTH expansion continues to yield outstanding results, solidifying its industry leadership.
During the year, the Group introduced innovative differentiated services, including:
- SHOQ TV Box: Powered by Android TV by Google, transforming the TV viewing experience. This innovative offering is set to elevate news and entertainment options, redefining the future of television.
- Flash Eye: A smart solution featuring HD IP cameras exclusively for Flash Fiber customers.
- WhatsApp Bot: A convenient self-service platform for customers to register complaints, access billing details, manage Speed Bolt-On subscriptions, obtain tax certificates, and get product information.
PTCL Group Business Solutions Highlights:
In 2024, PTCL Group solidified its role as Pakistan’s leading digital enabler by significantly expanding its state-of-the-art Data Centers and Public Cloud platforms covering IaaS, PaaS, and SaaS. The company enhanced its enterprise offerings and delivered secure, scalable, and efficient Multi Cloud solutions through its strong nationwide infrastructure to a diverse range of clients, including Government, Public and Private Institutions as well as major Banks, startups, and system integrators. PTCL’s commitment to innovation was evident in its next-generation Data Centers and Cloud Platforms, which ensured seamless connectivity, robust data security, faster processing speeds, and reliable disaster recovery solutions.
PTML – Ufone 4G Highlights:
Ufone 4G posted a YoY growth of 25% in topline during 2024 with remarkable display of resilience and strength across multiple fronts. This growth has been possible due to better customer experience and digital engagement through multiple data-centric products and strategic partnerships with leading digital platforms enhancing digital engagement. Ufone 4G's impressive growth is a testament to the commitment to customer experience and digital innovation. Ufone has been successful in growing the base at an accelerated pace, surpassing 26 Mn overall base and 17 Mn 4G base mark in 2024.
Ufone 4G is revolutionizing the digital landscape by integrating innovative value-added services (VAS) into its key digital products. By incorporating Golootlo, Waada, Shoq, and UCloud services, Ufone is providing a comprehensive and enriched experience for its customers.
Ufone enriched experiences with pioneering products and offers in 2024:
- Data Roaming Offer: Ufone 4G introduced an exclusive data roaming offer for prepaid customers travelling to Saudi Arabia for Hajj and Umrah, in collaboration with the Ministry of Religious Affairs.
- Roam Like Home: Ufone launched an innovative international roaming service, offering seamless data and voice connectivity in 27 popular destinations. This convenient and affordable solution enables Ufone subscribers to stay connected while traveling abroad, without worrying about excessive roaming charges.
- PTML's digital brand, ONIC is revolutionizing the telecom industry by redefining the traditional telecom experience as a truly digital brand. Key achievement are as follows:
- 3x growth in subscribers
- 7x growth in revenue
- 40+ feature enhancement delivery in Y’24
- PTCL Group's mobile financial services witnessed remarkable growth with the launch of Nano Lending and Mastercard, achieving ~75% increase in transactions. This innovation also led to a 2x growth in Mobile Financial Services Monthly Active Users (MFS MAU's).
- PTCL & Ufone 4G introduced a brand new digital application, ‘UPTCL’ to enhance the usability and user experience of both PTCL and Ufone 4G customers. The futuristic app integrates PTCL and Ufone 4G products and services ecosystems on a single platform to provide unprecedented ease and convenience to users.
In 2024, PTCL Group won several prestigious awards, solidifying its position as a leading telecom and ICT services provider in Pakistan.
- GSMA Global Mobile (GLOMO) Award: Ufone 4G, a subsidiary of PTCL Group, won the 'Best Mobile Innovation for Emerging Markets' award for its innovative microwave network solution.
- PTCL Group, has been honored with the ‘Best Business Strategy and Expansion’ award at the Leadership & Excellence Awards in Digital Development (LEAD) by the SAMENA Telecommunications Council.
- Black Dragon for Best Digital Campaign: Ufone x Zalmi – Data Bohat Hai
- Black Dragon for Data Bohhaaat Hai Integration with SHOQ
In 2024 – A Memorable year for the brand as PTCL Group celebrated a milestone year by partnering with national sports heroes and teams. Key highlights include:
- Owned the 4G space with the "Data Bohhaaat Hai" campaign, showcasing Ufone 4G's strength in the digital sphere.
- Signing Pakistani javelin star Arshad Nadeem as brand ambassador, who won Gold at the Paris Olympics 2024.
- Partnered with the Pakistan Hockey Team to elevate the sport, foster national pride, and showcase Pakistan's excellence globally.
Social Impact:
PTCL Group launched ‘Dil Se’, its dedicated social impact platform, consolidating all community service initiatives under one banner. The platform’s flagship initiative, ‘Ba-Ikhtiar’, was introduced in collaboration with Pakistan Poverty Alleviation Fund (PPAF) to empower women entrepreneurs in Haripur by equipping them with essential skills and digital tools to establish and scale their businesses. Under this initiative, women received vocational trainings in stitching and embroidery, smartphones with free data for the entire year, and digital financial literacy trainings to effectively manage their UPaisa wallet accounts. In addition, Daraz provided e-commerce training, enabling these entrepreneurs to launch and operate their online businesses successfully. Recognizing their exceptional performance, two top entrepreneurs were given the opportunity to attend GITEX Global in Dubai, where they shared their success stories on an international platform and received widespread appreciation.
Under ‘Dil Se’, PTCL Group launched the ‘Act of Kindness’ campaign, reinforcing the message that even small gestures can create a lasting impact. As part of this initiative, PTCL Group distributed free train tickets and Eid gifts to passengers traveling home from Karachi on Eid, provided e-bikes to university-going girls in Rawalpindi facing commuting challenges, and ensured access to clean drinking water for 15,000 people in Umerkot, Thar, by installing hand pumps.
PTCL Group partnered with ConnectHear on a £190,000 project funded by GSMA aimed at supporting the deaf community in Pakistan during disasters. The initiative focuses on developing an AI-powered inclusive early warning system to ensure that individuals with hearing impairments have access to timely and effective disaster alerts, enhancing their safety and preparedness.
PTCL Group, in line with its mission to promote inclusion, partnered with Peshawar Zalmi to host the first-ever women’s cricket tournament in Khyber Pakhtunkhwa. The event featuring eight teams, was a significant step in empowering women in the region and promoting gender equality in sports.
In partnership with PRCS, PTCL Group installed a water pump in Gwadar during the floods, providing clean drinking water to the local community. Additionally, the Group conducted its annual blood donation drive on Blood Donors Day 2024, contributing to the nation's healthcare needs. In collaboration with the Punjab Education Foundation, PTCL Group distributed school bags and supplies to primary school students from underprivileged communities, supporting education for all. Furthering its commitment to public health, PTCL Group joined forces with UNICEF and NEOC in a polio eradication campaign, leveraging Ufone’s extensive reach to inform citizens about the ongoing campaign and urging them to vaccinate their children.
Islamabad – February 3, 2025: Country’s leading telecom and ICT services provider, Pakistan Telecommunication Company Limited (PTCL), and smart home solutions provider, MTronic have entered into a strategic partnership to revolutionize living through cutting-edge Internet of Things (IoT) solutions. The collaboration aims to redefine lifestyles with a range of affordable, seamless, and user-friendly home technologies that deliver unprecedented convenience, home management, and a reduced carbon footprint.
Amad Khan, Vice President of Products and Segments, PTCL, and Waqas Khalil, CBO of MTronic, signed the agreement in Islamabad in the presence of senior officials on both sides. The partnership aims to foster innovation and digital transformation in the country and encourage the adoption of IoT solutions for smart living.
PTCL’s extensive customer base and robust digital infrastructure, combined with MTronic’s state-of-the-art IoT devices, ranging from smart sensors to automated lighting and thermostats, ensure nationwide access to cutting-edge living solutions. PTCL customers will enjoy exclusive discounts of up to 30%, making these lifestyle upgrades more accessible. Through PTCL’s user-friendly portal, customers can seamlessly explore and purchase these solutions, while MTronic handles end-to-end delivery, installation, and after-sales service. These smart devices powered by PTCL’s robust fiber internet will provide seamless, reliable and hassle-free experience for customers.
Commenting on the development, Amad Khan, Vice President of Products and Segments, PTCL said, “PTCL is a key proponent of digital innovation and transformation in the country. By collaborating with MTronic, we are bringing the latest in smart home technology to our customers, making modern, connected living a reality. PTCL’s extensive network and commitment to innovation ensures that we are at the forefront of the IoT revolution in the country.”
Waqas Khalil, CBO, remarked, “Our collaboration with PTCL is driven by a shared vision to enhance lifestyles through innovative smart home solutions. With PTCL’s market presence and our expertise in IoT technologies, we are confident in delivering exceptional value and convenience to our shared customers. Together, we aim to redefine what it means to live in a digitally connected home.”
The forward-looking initiative offers unlimited possibilities in smart home management and digital living. PTCL and MTronic will carry forward this collaboration to usher further ease and enablement to their shared customer base.
Expansion to 20 Districts Marks a Major Milestone in Empowering Women Entrepreneurs Across Pakistan
Islamabad – January 22, 2025: PTCL Group, in collaboration with the Pakistan Poverty Alleviation Fund (PPAF), hosted an inspiring event to celebrate the remarkable achievements of women entrepreneurs empowered through the Ba-Ikhtiar Project under Group’s Social Impact platform ‘Dil Se’. The initiative is fostering financial independence and paving the way for sustainable growth of women entrepreneurs through building successful e-commerce stores. PTCL Group is committed to empowering these women by supporting them in registering their startup and providing mentorship until they can run their business independently.
Additionally, the program's expansion to 20 districts under the Ba-Ikhtiar initiative aims to transform communities across Pakistan. This expansion will broaden the project’s scope to encompass diverse skill sets, including pottery, arts and crafts, food preservation, online tutoring, organic cosmetics, and more.
The event celebrated the resilience and determination of women entrepreneurs, who have successfully turned challenges into opportunities. His Excellency, Hamad Obaid Ibrahim Salem Alzaabi – Ambassador of the United Arab Emirates to Pakistan graced the event as chief guest. Corporate partners, development sector organizations, and academia were present at the event, along with prominent figures from the entertainment, fashion, sports, and industry sectors. Esteemed personalities such as Kubra Khan, Hareem Farooq, Sana Mir, Ali Xeeshan, and Naseem Hameed added a touch of glamour and prestige. Their support further highlighted the event's significance, which was already brimming with inspiring stories of transformation, growth, and success.
The event also featured a thought-provoking panel discussion, bringing together renowned personalities from diverse fields, including Sania Saeed, Jehan Ara, Azima Dhanji and Zarene Asif, who shared key insights on global best practices in women empowerment, the role of technology in solving societal challenges, and the strategies needed for women to successfully navigate the entrepreneurial landscape.
The highlight of the day was Pakistan’s first-ever AI-powered fashion show, where the women entrepreneurs showcased clothing designs created in collaboration with artificial intelligence.
This innovative segment underscored the Ba-Ikhtiar Project’s commitment to leveraging cutting-edge technology to drive social change, reflecting how creativity and technology can unite to inspire new possibilities.
Speaking at the grand event, Hatem Bamatraf, President and Group CEO, PTCL & Ufone 4G, emphasized on the program’s broader significance, stating: "The Ba-Ikhtiar Project is more than just a program; it is a movement that empowers women to unlock their potential by providing them with the necessary resources and skills to succeed. Today, we celebrate not just their achievements but also the ripple effect of hope, resilience, and progress that they bring to their families, communities, and society at large."
The CEO of PPAF, Nadir Gul Barech, further highlighted the critical role of partnerships: "When organizations unite under a shared vision, the impact can be truly transformative. Ba-Ikhtiar exemplifies how the private sector’s innovation and the development sector’s community insights can converge to create meaningful and sustainable change. This is the power of collaboration in action."
The event also spotlighted inspirational success stories, including two participants, who represented Pakistan at Gitex Global 2024 in Dubai, one of the world’s largest tech events. Ms. Mariam Hussain shared how the Ba-Ikhtiar Project enabled her to showcase the entrepreneurial ventures on a global platform, demonstrating the transformative impact of empowerment and opportunity.
The Ba-Ikhtiar Project continues to stand as a beacon of empowerment. Through this initiative, participants have gained critical skills, including digital literacy, financial management, business development, and e-commerce. These tools have enabled them to build thriving businesses and fundamentally transform their lives.
The event reaffirmed the commitment of PTCL Group and PPAF, along with partners, National Rural Support Program (NRSP), U Microfinance Bank (U Bank) and Daraz to expanding the reach of the Ba-Ikhtiar Project, introducing additional skill-building initiatives, and creating broader opportunities for women across Pakistan. Both organizations envision a future where every woman has the tools, confidence, and support to thrive, fostering resilience and enabling communities to flourish.
Islamabad – Dec 23, 2024: Pakistan Telecommunication Company Limited (PTCL), the country’s leading ICT services provider, has partnered with GBM Pakistan and IBM to modernize IT infrastructure. This strategic partnership strives to boost PTCL’s operational efficiency while establishing a foundation for cutting-edge innovations and a comprehensive upgrade of Enterprise Systems.
The initiative involves deployment of IBM Power10 servers across PTCL’s production, High Availability (HA) and Disaster Recovery (DR) environments. These state-of-the-art servers, equipped with mega processing power and robust security features, are set to enhance PTCL’s performance, enabling the organization to adeptly manage escalating data demands. Additionally, PTCL is integrating IBM Spectrum Scale to optimize data management processes and elevate scalability, ensuring a future-ready infrastructure that can support its growth and innovation objectives.
“We are proud to partner with IBM & GBM Paksitan” shared Jafar Khalid, Group Chief Technology and Information Officer, PTCL & Ufone 4G. “This upgrade is vital in a rapidly transforming telecommunications landscape. By adopting advanced technologies like IBM Power Systems and IBM Spectrum Scale, we are committed to enhancing our capabilities by future-proofing our operations. Our commitment to this transformation reinforces our dedication to delivering exceptional service and value to our customers while leading the industry into the future.”
Asif Ahmad, Country Manager & Technology Leader, Pakistan at IBM said: "We’re committed to helping organizations like PTCL harness the power of advanced technology to drive growth. IBM will help PTCL by improving performance, efficiency, and scalability, while reducing operating costs through fewer machines. The new systems will also enhance security and reliability, supporting business-critical applications."
As a long-standing partner for over 18 years, IBM has been instrumental in supporting PTCL's digital transformation efforts, utilizing advanced solutions to enhance operational efficiency. This deployment will not only optimize PTCL’s current applications and databases, but also provide the necessary capacity to scale for future requirements. This strategic partnership demonstrates IBM’s commitment to empowering PTCL to navigate the evolving telecommunications landscape, reinforcing a shared vision of innovation and excellence.
Saqib Ahmad Khan, Country General Manager, GBM Pakistan, said: “We are excited to support PTCL on its digital transformation journey. By harnessing IBM’s Power solutions, we are committed to providing robust solutions that not only enhance PTCL’s operational capabilities but also drive innovation and customer satisfaction in a competitive market.
GBM Pakistan offers a comprehensive suite of services, including system implementation, storage migration and training. This infrastructure upgrade is a crucial component of PTCL’s broader strategy to enhance performance, security and scalability.
Islamabad – December 9, 2024: Pakistan’s leading telecom and integrated ICT services provider, Pakistan Telecommunication Company Limited (PTCL) has raised the data center industry benchmark by achieving the prestigious TIA-942-C data center certification form Enterprise Products Integration (EPI) – a global leader in data center certification.
The meticulously audited and certified milestone underscores PTCL’s unwavering dedication to excellence and innovation in the mission-critical data center industry in Pakistan. PTCL’s state of the art data centers offer rack hosting services designed to accommodate servers, networking devices, and other data center computing equipment. The purpose-built facilities provide carrier customers with a secure, cost-effective, and space-efficient solution for housing essential infrastructure.
Strategically located in major cities across Pakistan, the data centers ensure high levels of security, resilience, and flexibility, helping businesses reduce costs, enhance IT value, and maintains efficient operational footprint.
Commenting on the development, Jafar Khalid, Group Chief Technology and Information Officer, PTCL & Ufone 4G said, “The prestigious EPI certification not only raises the bar for data center standards in Pakistan but also solidifies PTCL’s position as a leader in the digital infrastructure landscape. This recognition is a proud moment for our team, acknowledging our commitment to excellence in data center management. We are confident that this achievement will further enhance customer trust in PTCL's capabilities, cementing our position as a leader in the industry, delivering services that meet the highest global standards.
PTCL’s data centers enable enterprise customers through provision of secure environment for storing, processing, and managing data, with centralized management, disaster recovery, and backup power solutions. It also offers scalability, enhance security compliance, support cloud services, and help businesses avoid the high costs of building and maintaining their own infrastructure, so they can invest precious resources in growing and sustaining their business, while relying on a trusted partner such as PTCL.
Nausheen Ashraf, Country Manager, EPI Pakistan & Central Asia extended heartfelt congratulations to PTCL for achieving the esteemed TIA-942-C Data Center Certification. She Said, “This accomplishment is a testament to PTCL's sustained commitment to upholding the highest standards of excellence and innovation in data center services since their first certification in 2009. We as EPI commend PTCL's dedication to providing secure, resilient, and world-class data center solutions for businesses across Pakistan, solidifying their position as an industry leader.”
Lahore – 19 November 2024: PTCL Group, Pakistan’s leading telecommunication services provider, has taken a step forward towards road safety with the signing of a Memorandum of Understanding (MoU) with Atlas Honda Ltd. This collaboration underscores PTCL’s commitment to promoting safe commuting practices for motorcyclists and aligns with the Group’s ongoing Health, Safety, and Environment (HSE) initiatives.
The signing ceremony, held at the Atlas Honda Limited office in Lahore, with Mr. Taimoor Khan, Group VP HSE & Sustainability PTCL & Ufone 4G and Mr. Zafar Iqbal, GM After Sales, Atlas Honda signing the MoU. The partnership introduces specialized "Training of Trainers" (TOT) sessions, led by certified trainers from Atlas Honda, aimed at instilling essential safety skills amongst PTCL’s field staff, who rely on motorcycles for their daily commute.
The training sessions will cover a comprehensive range of topics, from essential bike handling techniques to advanced road safety protocols. Moreover, the collaboration aims to cultivate a proactive safety mindset amongst PTCL employees, enhancing their awareness and reducing on-road risks.
Furthermore, the MOU with Atlas Honda also exemplifies PTCL Group’s commitment to its ever-growing employee well-being program by fostering sustainable activities that benefit employees and contribute to community welfare at large. PTCL employees participating in the TOT program will carry forward the message of safe riding, amplifying the initiative’s positive impact. The event concluded with both parties expressing enthusiasm for the potential of this partnership to make roads safer for everyone.
Islamabad – October 22, 2024: Pakistan’s largest telecommunication and integrated ICT services provider, Pakistan Telecommunication Company Limited (PTCL) and global telecom and ICT player, China Mobile International Limited (CMI) entered a partnership at GITEX Global 2024 in Dubai, UAE for global network resources sharing. The collaboration allows the two leading players to boost connectivity for their respective customers in the country and across the world.
Waqar Ahmed, Group Director Enterprise Solutions, PTCL & Ufone 4G and Alex Lee, Managing Director, China Mobile International Middle East signed the agreement during GITEX 2024 in the presence of investors, innovators, business leaders and top management on both sides.
The historic collaboration brings together the expansive PTCL and CMI networks to deliver seamless and high-quality connectivity solutions to their respective user bases. PTCL’s vast fiber network spanning over 65,000 kilometers across Pakistan, combined with CMI’s global reach through 305 overseas Points of Presence (PoPs), will enable the delivery of robust and scalable connectivity for businesses and individual consumers alike.
Speaking on the significance of the partnership, Sayyed Muhammad Imran Ali, Group VP B2B Strategy & Product Management, PTCL & Ufone 4G, said: “We are glad to partner with one of the leading operators to further strengthen the country’s footprint in the digital landscape. By leveraging the combined strengths of PTCL and CMI, we will provide businesses and consumers with unmatched access and service quality in Pakistan and beyond to open avenues for unrestrained enablement and opportunity.”
Alex Lee, Managing Director of China Mobile International Middle East, stated: “We are thrilled to embark on this collaboration with PTCL to benefit our individual and enterprise customers globally. By combining our strengths, we believe we can significantly enhance our capabilities on both sides. Together, we aim to introduce innovative solutions to the market, driving forward the digital landscape and providing greater value to our customers.”
The partnership at GITEX 2024 is expected to accelerate digital growth in the region by setting the right precedent for mutual progress and development in the industry. PTCL Group has established several significant partnerships and collaborations at GITEX 2024 to strengthen Pakistan’s telecom and digital ecosystem.
Islamabad – October 17, 2024: Pakistan’s leading telecommunications and ICT provider, PTCL Group (PTCL & Ufone 4G) showcased its transformative Corporate Social Responsibility (CSR) initiative, Ba-Ikhtiar, at Expand North Star – the world’s largest startup and investor connector event, held as a part of GITEX 2024 in Dubai. The event provided a platform to highlight the success of Ba-Ikhtiar participants while promoting the initiative globally.
Two outstanding women entrepreneurs of the Ba-Ikhtiar program, Farhat ul Ain and Marrium Hussain, represented the program at the event. These skilled individuals, who began as local embroidery artists in the humble suburbs of Haripur, Khyber Pakhtunkhwa (KP), have transformed into tech-enabled entrepreneurs through the training and support provided by Ba-Ikhtiar program. PTCL & Ufone 4G selected them for the event to help them gain invaluable exposure and explore new business opportunities at one of the most important business and tech platforms in the world.
Marrium and Farhat showcased their eye-catching embroidery products at the Pakistan Enclosure, where they also engaged with international visitors, shared their inspiring success story and received recognition for their incredible journeys. Their participation in Expand North Star reflects PTCL Group’s continued support for the program’s graduates, which is essential for the sustainability of their enterprises.
Speaking about their experience, Marrium Hussain said, “I am deeply grateful to PTCL Group for providing us with this opportunity. The experience of being a part of such an important global platform has been life-changing and we look forward to newer avenues of growth for our enterprises. We met different people, gained exposure, and received appreciation for our work, encouraging us to dream bigger.”
Ba-Ikhtiar is a women empowerment initiative launched by PTCL Group in collaboration with the Pakistan Poverty Alleviation Fund (PPAF). It aims to equip small-scale female entrepreneurs with essential digital tools and skills to grow their enterprises. Participants receive smartphones with pre-loaded SIM cards from PTCL Group. They also receive hands-on training in digital skills, including using UPaisa mobile wallets and managing seller accounts on the e-commerce platform Daraz. The 15-day workshop enhances their artisan skills and imparts digital marketing techniques to help them expand their market to the global online space.
The program also includes financial management training from U Microfinance Bank, empowering participants to manage their business finances efficiently. PTCL & Ufone 4G provided them with handsets and mobile connectivity to cover their data and voice needs.
So far two batches of women entrepreneurs have graduated from the Ba-Ikhtiar Program, who now use their smartphones and free data to sell products through Daraz, receive payments via UPaisa, and dispatch orders through courier services. Their success stories inspire other women to pursue digital entrepreneurship to transform their socio-economic condition.
Sharing his thoughts, Hatem Bamatraf, President and Group CEO, PTCL & Ufone 4G said, “Ba-Ikhtiar program mirrors our commitment to fostering digital inclusion and leveraging our digital resources to empower underserved social segments. The initiative enables women to become financially independent and facilitates their participation in Pakistan’s growing digital economy. It lays a strong foundation for a sustainable future by ensuring that women play an active role in improving the country’s socio-economic progress. I am immensely proud of these young entrepreneurs, who has shown resilience and commitment to be the future business leaders.”
The PTCL Group exhibit was a key feature of the Pakistan enclosure at Expand North Star. It received immense footfall, with Marrium and Farhat’s story of their evolution from local artisans to digital entrepreneurs on the back of digital and financial technology inspiring profuse commendation.
Islamabad – October 17, 2024: PTCL Group, Pakistan’s largest ICT services provider, has been honored with the ‘Best Business Strategy and Expansion’ award at the Leadership & Excellence Awards in Digital Development (LEAD) by the SAMENA Telecommunications Council.
The prestigious award was presented to Hatem Bamatraf, President and Group CEO of PTCL & Ufone 4G, in recognition of the company's relentless efforts to innovate and broaden its market presence. Moreover, the award recognizes PTCL Group's exceptional business strategies, which have enabled the company to take challenges head-on, make strategic decisions, and successfully position itself on a path of sustained growth and success.
Commenting on the achievement, Hatem Bamatraf said: "PTCL Group’s success at the SAMENA LEAD Awards 2024 is a reflection of our commitment to driving growth through strategic business expansion. This recognition highlights the strides we have made in contributing to the telecom sector and positions PTCL as a leader in the highly competitive global telecom industry. It is a testament to our dedication to excellence, innovation, and delivering exceptional customer satisfaction across the region."
PTCL Group has always been at the forefront when it comes to business strategies that have allowed it to remain competitive in the dynamic telecom landscape. The Group continues to introduce new products and services to reach a broader customer base, while also bridging the communication gap with the underserved regions in Pakistan.
The SAMENA LEAD Awards 2024, organized by the SAMENA Telecommunications Council, celebrate outstanding achievements in the telecom sector, recognizing the efforts of operators, and regulators across national, regional, and global levels. The LEAD Business Excellence Awards is a platform where leading companies like PTCL showcase their transformative contributions to the telecom industry, inspiring others to pursue innovation and leadership.
This recognition reinforces PTCL Group’s commitment to continuous innovation, growth, and the delivery of cutting-edge telecom services.
Islamabad, Oct 15, 2024: Pakistan Telecommunication Company Limited (PTCL), the leading telecom and ICT services provider in the country, has announced its financial results for the quarter ending Sep 30, 2024. The announcement was made during a Board of Directors meeting held in Islamabad.
In 2024, PTCL Group upheld its momentum and strengthened its position as a major telecom service provider in Pakistan.
PTCL Group Key Highlights
- PTCL Group’s revenue has increased by 15.3% YoY to Rs 160.6 billion, mainly driven by strong performance in the consumer segment led by fixed broadband, mobile data, and wholesale & Business Solutions.
- The Group has reported an operating profit of Rs. 1.6 billion and a net loss of Rs. 15.3 billion.
PTCL Highlights
PTCL continued its strong performance throughout 2024. PTCL achieved revenue of Rs 79.5 billion during the first nine months of 2024, which is 11.1% higher than same period of last year, mainly driven by growth in fixed line, wholesale & business solutions segments. The company has posted an operating profit of Rs 8.2 billion during the first nine months of 2024, which is 27.6% higher as compared to the same period of 2023. The company has posted net profit of Rs 1 billion during the period.
PTCL’s aggressive deployment of Fiber-To-The-Home (FTTH) are the cornerstones for the topline growth. Continuing from the past quarters, PTCL's strategic focus remained on enhancing customer experience by providing the fastest and most reliable internet services under its flagship ‘Flash Fiber’ FTTH brand, which boosts PTCL as one of the leading FTTH operator in the industry with majority share of the market’s net adds. PTCL's fixed broadband business has shown 20.4% YoY growth, whereas PTCL Flash Fiber showed unprecedented growth of 111.5% YoY. PTCL's focus on FTTH deployment has yielded impressive results, cementing our position as the leading FTTH operator with over 600K FTTH subscribers, we are committed to delivering exceptional customer experiences.
The business services segment maintained its growth, cementing leadership in IP bandwidth, Cloud, Data Center and ICT services in addition to showing promising results in carrier & wholesale and international business. PTCL enterprise business grew by 38.3% vs the same period of previous year. During the reported period, PTCL business services fortified its commitment as the innovation partner for businesses and provided state of the art hosting and digitalization solutions to multiple enterprise and government bodies. Bank al Habib, Punjab Safe City, Ministry of Hajj and Controller General of accounts are some of the noteworthy milestone engagements.
PTCL group continued its successful foray into digital content offerings with the live streaming of Wimbledon on Shoq. This milestone marks a significant step in PTCL Group's strategy to expand its digital footprint and cater to the growing demand for online content.
PTML – Ufone 4G Highlights:
Ufone 4G posted a YoY growth of 25.6% in topline during first nine months of 2024 supported by solid network expansion and strategic initiatives. This growth has been possible due to better customer experience and digital engagement through multiple data-centric products and strategic partnerships with leading digital platforms enhances digital engagement. Ufone 4G's impressive growth is a testament to our commitment to customer experience and digital innovation. Ufone has been successful in growing the base at an accelerated pace, surpasses 26 Mn overall base and 16 Mn 4G base mark in the month of Aug’24.
Ufone 4G is making significant strides in enhancing comprehensive digital ecosystem through the integration of various value-added services (VAS) within its key digital products. By incorporating Golootlo, Waada, Shoq and UCloud services into its leading digital products, Ufone is providing a more comprehensive and enriched experience for its customers. PTML’s digital brand onic is making steady strides in the industry by providing customers with a complete digital ecosystem for an enhanced experience.
Ufone Introduces 'Roam Like Home' - Seamless International Roaming in 27 Destinations. An innovative international roaming service, offering hassle-free data and voice buckets in 27 popular destinations. This convenient and affordable solution enables Ufone subscribers to stay connected while traveling abroad, without worrying about excessive roaming charges.
In Q3’24, PTCL Group signed Pakistani javelin star Arshad Nadeem as brand ambassador, who went on to win Gold in Paris Olympics 2024. The initiative aligns with PTCL Group’s long-term commitment to support and celebrate national heroes by highlighting their stories of struggle and triumph to inspire the youth. PTCL Group proudly partners with Pakistan Hockey Team. As the national telecom carrier, PTCL Group is dedicated to celebrating and enhancing the vibrant legacy of Pakistan hockey. This partnership aims to elevate the sport, bolster national pride, and showcase Pakistan’s continued excellence on the global stage.
Corporate Social Responsibility:
Leveraging its extensive network, PTCL Group, in collaboration with UNICEF and NEOC, conducted an awareness campaign in selected districts of Balochistan, Khyber Pakhtunkhwa, and Sindh. The campaign informed communities about the ongoing polio vaccination drive and urged parents to vaccinate their children, contributing to the mission of a polio-free Pakistan.
PTCL Group signed an MoU with ConnectHear for a GSMA project under which Ufone 4G will provide free data for the ConnectHear app. This will allow deaf individuals to access interpreters and receive early warning video messages during disasters, enhancing communication and safety for the deaf community.
As part of its flagship Ba-Ikhtiar Program, PTCL Group, in partnership with the Pakistan Poverty Alleviation Fund, submitted a grant application to UN Women for a PKR 713 million women empowerment project in Pakistan. The initiative aims to equip women in key districts of Punjab and Sindh with advanced digital skills and tools, fostering their economic independence and growth.
Additionally, PTCL Group provided a year of free broadband connectivity to the IT Incubation Center of Hope Uplift Foundation in Lahore, a non-profit that educates underserved students in IT-related courses, helping them secure meaningful employment.
Islamabad, October 09, 2024: PTCL Group, Pakistan’s top integrated ICT provider, has achieved a major milestone by successfully launching the country’s first 800 Gbps per wavelength Super C+L Wavelength Division Multiplexing (WDM) system. This advanced technology enables a data transmission capacity of 64 Tbps per fiber, with the potential to reach up to 96 Tbps, marking a significant step forward for Pakistan’s digital infrastructure.
Developed in collaboration with Huawei, PTCL’s Super C+L system supports a broader optical spectrum of up to 12 THz, compared to the 4.8 THz provided by traditional systems. It combines high-speed 800 Gbps per wavelength, ultra-wide Super C+L spectrum, and advanced Flexible Grid optical switching. This breakthrough positions PTCL at the forefront of Pakistan’s digital transformation, preparing the network for future technologies like Fixed 5.5G (F5.5G) and enabling faster, smarter, and more efficient connectivity.
Jafar Khalid, Group Chief Technology and Information Officer, PTCL & Ufone 4G, commented: “Our focus is on advancing cutting-edge technology while maintaining sustainability. This upgrade will improve service quality, lower latency, and enhance the overall user experience for both consumers and enterprises, while reducing our environmental footprint. It will also help us manage the growing demand for data traffic across different customer segments with reliable, cost-effective solutions.”
Victor Zhou, President of Huawei’s Optical Domain, stated: “We are proud to support PTCL in building this high-speed optical network, which will boost Pakistan’s digital growth and sustainability efforts. It will strengthen data center connections, reduce carbon emissions, and set the stage for future advancements like F5.5G. This technology investment will underpin Pakistan’s digital economy for years to come.”
This successful collaboration between PTCL Group and Huawei marks a transformative moment for Pakistan’s telecommunications landscape. By leveraging cutting-edge optical technology, PTCL is paving the way for enhanced digital services, faster internet speeds, and a more connected society. As Pakistan moves towards a more digitized and sustainable future, PTCL Group continues to play a pivotal role in driving technological innovation and expanding the nation’s digital infrastructure.
Karachi – September 26, 2024: Pakistan Telecommunication Company Limited (PTCL) and the International Finance Corporation (IFC) led consortium came together to formalize and celebrate the historic financing deal for PTCL’s acquisition (subject to regulatory approvals) of Telenor Pakistan and Orion Towers (Private) Limited at a special event in Karachi.
PTCL signed a share purchase agreement with Telenor (ASA) in December 2023 for the acquisition of 100% shares in Telenor Pakistan and Orion Towers (Pvt.) Ltd at the acquisition price of PKR 108 billion (on debt free cash free basis). PTCL approached IFC for financing of the project, which was subsequently approved in April 2024, and endorsed by the IFC Board of Directors. The IFC-led consortium includes the Silk Road Fund (SRF), a Chinese state-owned medium-to-long-term investment fund, and British International Investment (BII), the UK’s development finance institution and impact investor.
Governor, State Bank of Pakistan, Mr. Jameel Ahmad was the chief guest of the event, which was also attended by President & Group CEO, PTCL & Ufone 4G, Hatem Bamatraf; IFC’s Regional Director for the Middle East, Pakistan & Afghanistan, Khawaja Aftab Ahmed; UAE Ambassador; British High Commissioner; representatives of the consortium; senior and top executives from the PTCL Group. The event marked the most significant milestone in the realization of PTCL’s upcoming acquisition of Telenor Pakistan and Orion Towers, following the signing of the financing deal in June 2024 to secure up to USD $400 million.
Speaking at the event, chief guest, Governor SBP, Mr. Jameel Ahmad said, “IFC’s financing in Pakistan’s telecom sector reinvigorates confidence in the sector’s growth potential. Pakistan's telecom and digital sector is one of the important contributors to the national economy, and its growth and sustainability can play an important role towards country’s economic prosperity. Mr. Ahmad stated that the SBP is fully committed and facilitating this transformative development and expect this would bring wide-ranging benefits to the country.”
Hatem Bamatraf, President and Group CEO, PTCL & PTML (Ufone 4G), commented, "We are deeply appreciative of the IFC-led consortium for their pivotal role in financing this transformative deal, which marks a defining moment for Pakistan’s telecom sector. This is the largest single financing ever secured in the industry, and it not only strengthens PTCL Group but also supports the long-term financial stability and sustainability of the entire telecom sector by enabling greater economies of scale. As a result, the industry will be better positioned to contribute to the national economy and societal progress. Through this strategic move, PTCL Group remains fully committed to delivering high-quality cellular and data services to an even wider customer base across Pakistan in the near future."
“Pakistan’s telecommunication market offers significant opportunities for growth and investment,” said Khawaja Aftab Ahmed, IFC's Regional Director for the Middle East, Pakistan and Afghanistan. “This investment reflects IFC's commitment to bolstering inclusive, high-quality digital connectivity and infrastructure in the country by working together with our partners, including the PTCL Group, Government of Pakistan, as well as co-investors BII and SRF.”
The chief guest presented memorabilia to the worthy guests on behalf of the PTCL Group. Having sealed the financing deal, PTCL Group is awaiting the Competition Commission of Pakistan (CCP) approval to conclude the acquisition.
Karachi, September 23, 2024: Pakistan Telecommunication Company Limited (PTCL) and Hamdard University, a part of Hamdard Foundation, have entered a strategic partnership for the provisioning of managed ICT & Mobility solutions for the faculty & students.
In the esteemed presence of Prof. Dr. Syed Shabib-ul-Hasan, Vice Chancellor Hamdard University, Basharat Qureshi Group VP Enterprise PTCL & Umar Farooqi, Group Director Enterprise PTCL, Hamdard University’s Kaleem Ahmed Ghias, Registrar, Faisal Mangroria, Group Director Finance, Abutalib Bhutto, Group Director, HR, Muhammad Ovais, Director Finance and PTCL’s Group VP B2B Strategy & Product Management, Sayyed Muhammad Imran Ali, led a signing ceremony recently held at Marriott Karachi.
PTCL provides Hamdard University with its state-of-the-art infrastructure and platform solutions equipped with the latest technology & managed security.
On the occasion, Prof. Dr. Syed Shabib-ul-Hasan, Vice Chancellor of Hamdard University, said, “We are pleased to develop the understanding with PTCL as our trusted partner for infrastructure and platform hosting as part of the University’s digital transformation strategy. This partnership signifies a transformative step forward in the university’s approach to infrastructure, platforms, and data management. By leveraging PTCL's data center and telecommunications expertise, Hamdard University aims to achieve an enhanced and reliable operating leverage, and reduced time-to-market of products and services.”
During the ceremony, Sayyed Muhammad Imran Ali, Group VP B2B Strategy & Product Management, PTCL & Ufone 4G, said, “We are pleased to develop the understanding with Hamdard University to support them in fulfilling their educational needs. PTCL, being a national company, is leading industry digitalization across the country. Through such partnerships, PTCL continues to play its key role in the development of telecom infrastructure by providing innovative and secure solutions to the corporate sector, that will further contribute towards the overall economic growth of the country.”
PTCL aims to provide best-in-class services to its corporate customers across various industries in Pakistan. This understanding is part of the growth momentum in the diverse ICT and Security Solutions, which is key to a digital banking ecosystem in Pakistan.
Islamabad – August 13, 2024: Pakistan’s largest telecommunications and integrated ICT services provider, PTCL Group (PTCL & Ufone 4G), and the largest agriculture bank of Pakistan, Zarai Taraqiati Bank Limited (ZTBL) have signed an agreement for Managed WAN and All-In-One Desktop project for ZTBL sites nationwide.
Group Chief Financial Officer, PTCL & Ufone 4G, Nadeem Khan, and President & CEO ZTBL, Tahir Yaqoob Bhatti signed the agreement at PTCL office in Islamabad, in the presence of senior officials from both organizations.
Under this agreement, PTCL Group will provide a Managed WAN solution for 500+ ZTBL Nationwide sites along with All-In-One desktop computers.
Speaking at the signing ceremony, Nadeem Khan, Group Chief Financial Officer, PTCL & Ufone 4G, said “PTCL Group is proud to be a major proponent of technological enablement and transformation in Pakistan. Our connectivity and ICT services provide a great deal of ease, robust security and enablement to our individual as well as enterprise customers, like ZTBL, serving more than 7.20 million consumers in Pakistan. We are steadfast in our commitment to further enhancing conduciveness for tech-based innovation and transformation in Pakistan.”
President & CEO ZTBL, Tahir Yaqoob Bhatti said, “We are pleased to join hands with PTCL Group to provide greater connectivity to our clients, including farmers. ZTBL is on a path of transformation, and we are near to equipping our farmers with the latest scientific agriculture technology. PTCL Group and ZTBL will excel in leveraging technology to enable and empower their respective customers, besides contributing immensely to the growth and development in Pakistan. The mutual collaboration enhances the impact on a larger scale to help enrich and strengthen Pakistan’s economic landscape.
PTCL Group’s B2B portfolio has exponentially grown over the years, which is a testament to the growing trust in the company’s innovative and reliable services. These services have not only fostered unparalleled efficiency and agility across various sectors but led a broad-based digitalization in the country, creating shared value in equal parts for the industry and national economy.
Islamabad, August 5, 2024 – The 6th InnoXera Summit took place at the Serena Hotel in Islamabad, marking its second consecutive year in Pakistan. The summit, one of the biggest in the education and technology sectors, began with a keynote address by the Ministry of Federal Education and Professional Training, underscoring the government's dedication to advancing these critical fields.
Speaking on the occasion, Chief Guest of the event, Mohyuddin Ahmad Wani, Federal Secretary, Ministry of Federal Education & Professional Training Pakistan stated, "As Secretary Federal Education, I am thrilled to witness the collaborative efforts of government and private institutions in revolutionizing education in Pakistan through technology. Together, we are harnessing the power of innovation to create a future-ready generation, bridging the digital divide, and unlocking endless possibilities for our youth. This synergy marks a significant milestone in our journey towards a knowledge-based economy, and I am confident that it will have a transformative impact on the educational landscape of Pakistan."
This year's theme, "Beyond the Screen: Expanding the Boundaries of Learning," set the stage for an event designed to push the limits of traditional education through innovative technological applications. With more than 26 speakers, the summit featured various panels and keynotes addressing crucial topics such as digital transformation in education, the future of e-learning, and the integration of AI in classrooms.
InnoXera Pakistan 2024 received significant support from prominent sponsors. Classera led as the main sponsor, with Ufone, PTCL, and Business Solutions as platinum sponsors. Intel and Microsoft also joined as strategic partners, bringing their technological expertise to the forefront.
Eng. Mohammad Almadani, Founder and CEO of Classera, the main sponsor of the summit, stated that:"InnoXera is more than just a summit; it is a catalyst for educational transformation. Our commitment at Classera is to pioneer the future of smart learning. By bringing together thought leaders and innovators in Pakistan and around the globe, we are pushing the boundaries of what is possible in education, aligning with Pakistan's vision for eLearning and setting new standards for educational excellence."
Similarly, Zarrar Hasham Khan, Group Chief Business Solutions Officer, PTCL and Ufone 4G said, “PTCL Group is committed to modernizing education and learning to expand growth opportunities for every child in Pakistan. Our partnership with InnoXera Pakistan exemplifies our dedication to advancing educational technology to ensure equitable access to education, which is guaranteed as a fundamental right by the Constitution of Pakistan. We strongly believe in the transformative power of technology to revolutionize learning, which is why we will continue to invest and innovate in this field to enhance its impact.”
Microsoft representative, Jibran Jamshad, Country Principal Officer & Regional Education Lead added "Microsoft emphasized its commitment to empower learners as Microsoft is dedicated to providing tools and resources to elevate educational experiences. Collaborating with InnoXera allows us to support Pakistan's eLearning vision.
Intel also highlighted its role in advancing educational technology. “At InnoXera Global Summit, Intel's sponsorship of the '2024 Innovative Teacher' awards underscores our commitment to supporting teachers who use technology to create inspiring learning experiences,". Stated Luigi Pessina, Director of Global Education Programs and Strategy at Intel.
The summit also featured an exhibition where participating partners showcased their latest innovations. Attendees had the opportunity to interact with representatives at various booths, gaining insights into cutting-edge educational technologies in addition to some activities operated by VR and AI technologies.
In a pioneering move to transform Pakistan’s educational framework, Classera Inc., in collaboration with PTCL and HP Classeasy technologies, has unveiled an ambitious project called e-Taleem. Developed in partnership with the Ministry of Federal Education & Professional Training, this initiative signifies a substantial leap towards embedding technology within education, fostering a future where every learner in Pakistan can avail themselves of top-tier education through groundbreaking digital learning solutions. Over the course of three years and catering to an impressive 200,000 users, the e-Taleem platform stands out as a symbol of innovation in addressing the dynamic demands of education in Pakistan. Leveraging cutting-edge technology, e-Taleem aims to surpass conventional studying techniques, fostering critical thinking, creativity, collaboration, communication, and digital literacy among students. This strategic collaboration unites key stakeholders from the technology and education sectors to cultivate an environment that nurtures and develops 21st-century skills among students.
E-Taleem platform, powered by Classera, PTCL and HP Classeasy technologies, is evidence of a shared vision for an educational landscape aiming to make a transformative impact on over 200,000 users over the next three years. This collaboration exemplifies the commitment of Classera, PTCL, HP, and the Ministry of Federal Education & Professional Training to revolutionize the educational framework in Pakistan.
With such a diverse array of discussions and exhibitions, InnoXera Pakistan 2024 solidified its position as a leading summit at the intersection of education and technology. The event not only highlighted the latest trends and innovations but also fostered a collaborative environment where educators, technologists, and policymakers could converge to shape the future of learning in Pakistan.
Islamabad – July 11, 2024: Pakistan’s largest telecom and ICT services provider, PTCL Group (PTCL & Ufone 4G) has signed Olympian and star javelin thrower, Arshad Nadeem as its brand ambassador. The Group has planned an inspiring campaign to celebrate the life and professional journey of the star athlete, besides galvanizing nationwide support for him in the upcoming 2024 Summer Olympics in Paris.
The initiative aligns with PTCL Group’s long-term commitment to support and celebrate national heroes by highlighting their stories of struggle and triumph to inspire the youth. The Group hopes that more talented youngsters will follow in their footsteps and bring honor to the nation.
Arshad Nadeem is a national sports hero, who achieved extraordinary feats in javelin throw at both national and international levels. In 2021, Arshad became the first Pakistani track and field athlete to qualify for the Olympics and finished fifth in the Tokyo Olympics. He won gold for Pakistan at the 2022 Commonwealth Games, the country’s first athletic gold medal since 1962, and grabbed another gold at the 2021 Islamic Solidarity Games. Nadeem also secured a silver medal at the 2023 World Athletics Championships in Budapest, where he also qualified for the 2024 Summer Olympics in Paris.
The upcoming campaign from PTCL Group aims to celebrate Arshad Nadeem’s indomitable spirit, which drove him to overcome socio-economic barriers, and general systemic neglect for a sport that lacked public support and enthusiasm. Despite the challenges, he continued to train and excel with limited personal resources and eventually persevered. Recognizing his determination and quest for glory, PTCL Group honors him as an inspiration for youth and the nation. The initiative also aims to promote talent in sports beyond cricket, encouraging global competition in diverse disciplines.
Commenting on the initiative, Arshad Nadeem said, “I am grateful to PTCL & Ufone 4G for their unwavering support and encouragement. Their belief in my journey underscores the importance of perseverance and collective ambition in sports. It is heartening to see PTCL Group actively championing young talent. With such robust support, Pakistan can undoubtedly make a significant mark on the global sports landscape. As I prepare for the Olympics, I will do my utmost to honor the love and support I have received from PTCL Group and the nation.”
Chief Marketing Officer, PTCL & Ufone 4G, Syed Atif Raza said, “Arshad Nadeem is a national hero, and his journey is a testament to the power of resilience and determination. He exemplifies what can be achieved through unwavering passion and dedication, and we are honored to stand behind him as he continues to make Pakistan proud on the global stage. By partnering with Arshad, we aim to highlight Pakistan’s exceptional talent and inspire a new standard of excellence in national sports, furthering PTCL Group’s commitment to promoting a vibrant sports culture in Pakistan.”
PTCL Group strongly believes in young talent and therefore works to promote a robust sports culture in the country, channeling their potential and energies toward constructive endeavors. Initiatives such as promotion of football, volleyball and others sports at the grassroots level, partnering with Cricket stars, and its enduring support for Pakistan’s Premier League (PSL) Cricket Tournament underscore the Group’s strategic focus in this direction.
Islamabad – June 28, 2024: Pakistan’s largest telecommunication and ICT services provider, PTCL Group (PTCL & Ufone 4G) has collaborated with STech.ai to integrate an innovative AI-based platform that leverages advanced technologies, including Urdu-based Large Language Models (LLMs), Automatic Speech Recognition (ASR), Natural Language Processing (NLP), and Machine Learning (ML) to enhance its customer services system.
The platform aims to enhance quality management systems by providing enriched customer sentiment analysis and valuable insights, driving PTCL’s overall customer experience strategy. The strategic initiative underscores PTCL Group’s commitment to excellence in customer experience.
Customer centricity is paramount at PTCL Group, which inspires the Group’s commitment to excellence in both customer experience and services delivery. The company continuously invests, innovates, and refines its business processes. It leverages innovative technologies and customer feedback to enhance every interaction and ensures that each service touch point is seamless, responsive, and efficient to foster a reliable and enriching experience for its valued customers. Looking ahead, the integration of innovative AI will elevate customer experiences to unprecedented heights, setting a new benchmark for the entire industry.
Hatem Bamatraf, President & Group CEO, PTCL & Ufone 4G expressed his enthusiasm for the initiative, saying, “Leveraging contemporary technologies like AI shall be the enabler to improve our customer experience significantly. AI is set to revolutionize the industry, and it is a proud moment for PTCL Group to be at the forefront of this journey.”
Ahmad Kamal, Group Chief Customer Care Officer, remarked, “We are thrilled to announce the launch of the industry’s first Urdu Language AI-enabled Customer Services platform. This initiative aligns with our vision and underscores our commitment to being the best in customer experience. The use of this program will significantly enhance our customer experience in the days to come.”
Adeel Saeed Chaudry, CEO of STech.ai, (originating from the MENA region) stated, “Partnering with PTCL Group is a proud milestone for us. As a pioneering AI company specializing in Conversational AI under the brand BOTWA, our latest AI-driven customer experience solutions demonstrate our commitment to digital transformation and excellence in customer service.
PTCL Group is the backbone of Pakistan’s telecommunications and digital services landscape. It is distinguished by its extensive telecom and digital infrastructure serving a nationwide user base. Its state-of-the-art fiber network, comprehensive cellular and digital services, along with financial offerings, play pivotal roles in enhancing both personal and professional aspects of the lives of millions of customers each day.
Islamabad – June 28, 2024: Pakistan Telecommunications Company Limited (PTCL) has signed formal loan agreements with an International Finance Corporation (IFC)-led consortium to secure up to $400 million in financing for the acquisition of Telenor Pakistan and Orion Towers (Pvt.) Limited. This is a significant milestone in the acquisition process following the IFC Board of Directors’ approval of the financing deal in April 2024.
PTCL entered into a Share Purchase Agreement (SPA) last December with Telenor B.V. to acquire 100% of the shares of Telenor Pakistan at a price of PKR 108 billion on a cash-free, debt-free basis.
The IFC-led consortium, which includes the Silk Road Fund (SRF) and British International Investment plc (BII), has now formally agreed upon a $400 million facility with a seven-year tenor. The facility will be repaid in quarterly installments and includes a one-year capital grace period. The financing of this project is in line with the IFC-led consortium’s commitment to enhancing digital connectivity and narrowing the digital infrastructure gap in Pakistan.
Commenting on the development, President and Group CEO, PTCL & Ufone 4G, Hatem Bamatraf said, “We are thrilled to witness the materialization of this financing deal, which brings us closer to concluding this transformative milestone in Pakistan’s telecom sector. We are eager to serve a larger customer base with renewed commitment as soon as the acquisition process concludes following the necessary regulatory approvals.”
The disbursement of financing is expected to take place following the completion of the conditions as specified in the financing agreements.
Islamabad – June 20, 2024: Pakistan Telecommunication Company Limited (PTCL), country’s largest telecom and ICT services provider, proudly announces Pakistan's inaugural trial of Symmetric 50G-PON technology, marking a significant stride towards ushering in next-generation fiber-optic broadband services in the country. This achievement is the culmination of PTCL's strategic collaboration with Huawei, a global leader in information and communication technology.
Symmetric 50G-PON can provide 50 Gbps connectivity in downstream as well as upstream transmission simultaneously. Symmetric 50G-PON provides an edge over the Asymmetric 50 G-PON which supports 50 Gbps in downstream transmission only. PTCL also inaugurated Asymmetric 50G-PON for the very first time in Pakistan at the beginning of the year.
50 GPON is recognized by ITU-T as the next frontier in Passive Optical Network-based broadband technology, which is poised to revolutionize Pakistan's digital landscape. With substantially enhanced capabilities surpassing those of existing GPON and XG(S)-GPON technologies, 50G-PON delivers an impressive 50 Gbps per PON port. This advancement holds the promise of reshaping future demands across industries, enterprises, businesses, campuses, and residential settings, unlocking the boundless potential for bandwidth-intensive and low-latency next-generation services.
Key applications and services enabled by this technology include innovations like Holographic Technologies, integration of XR-based Metaverses in both domestic and professional domains, Smart Manufacturing leveraging 3D Machine Vision, Remote Surgery and Medical Clinics, and High-Performance Gaming, amongst others. Additionally, it serves as a valuable asset for business and enterprise services, effectively catering to Smart Campuses, Video Production Studios, Edge Data Centers, Cloud-Centric SMEs, and Small Offices/Home Offices (SoHos).
A notable feature of 50G-PON technology is its seamless coexistence with GPON and XG(S)-PON over the same physical and passive optical network infrastructure. This capability shall empower PTCL to offer significantly enhanced broadband speeds to its customers through on-demand service upgrade requests.
Group Chief Technology and Information Officer (GCTIO) at PTCL & Ufone 4G, Jafar Khalid expressed his enthusiasm for this milestone, stating, "PTCL has achieved yet another remarkable milestone with the successful trial of 50G-PON Symmetric technology in Pakistan. This initiative represents a significant stride towards the future evolution of fiber broadband connectivity in Pakistan, and signifies PTCL’s sustained commitment to enhance connectivity, and digital lifestyles of its customers.”
As PTCL continues to spearhead innovation in Pakistan’s telecommunications sector, the successful trial and future commercial deployment of Symmetric 50G-PON technology underscore PTCL’s unwavering commitment to delivering cutting-edge solutions that will propel Pakistan into a digitally advanced era.
Islamabad – June 14, 2024: As the world celebrates the 20th anniversary of World Blood Donor Day, Pakistan’s largest telecommunication and ICT services provider, PTCL Group (PTCL & Ufone 4G) perpetuates its compassionate legacy of saving lives and ensuring steady blood supply at hospitals and blood banks through its annual blood donation drive.
This year, PTCL Group joined forces with Pakistan Red Crescent Society (PRCS) for the drive, held at the Ufone Tower in Islamabad. PTCL & Ufone 4G management and employees, participated in the drive with remarkable enthusiasm and conviction in the significance of their contributions. The campaign is held every year under PTCL Group’s Corporate Social Responsibility Program to create shared value for fellow citizens and society.
World Blood Donor Day is celebrated to raise awareness regarding the significance of blood donations. The PTCL fraternity is conscious that blood is a non-replicable resource coming only from donors, and that, patients depend on the empathy of fellow citizens for essential medical treatments, surgeries, and emergencies, especially for patients with critical medical conditions like thalassemia, anemia, cancer, trauma, and more.
The selfless contributions of blood donors save millions of lives each year, including those of children. That is why the World Health Organization (WHO) is celebrating the 20th Anniversary of the day to recognize the love and humanity of blood donors worldwide, with the theme; ‘20 years of celebrating giving: thank you blood donors!’
Group Chief Marketing Officer, PTCL & Ufone 4G, Syed Atif Raza expressed his gratitude to PRCS for the collaboration and said, “Humanity and altruism are central to the religious and cultural ethos of our society, and shape PTCL Group’s vision for volunteerism, corporate philanthropy, and CSR. We are grateful to be part of a campaign that aims to save the lives of fellow citizens, including children, and fosters mutual empathy, solidarity, and social good. PTCL Group remains committed to exploring ways to create shared value and promote social good for the communities we serve and society at large.”
PTCL Group actively contributes to society, the economy, and the environment through its robust CSR and Volunteerism programs, thereby anchoring it strongly as a conscious and responsible corporate citizen of the country.
Karachi, May 21, 2024: Pakistan Telecommunication Company Limited (PTCL) and Mashreq Pakistan, a part of Mashreq which is the leading financial institution in the MENA region, have signed an agreement for provisioning of primary data center colocation services at PTCL’s Tier-III Data Center facility.
In the esteemed presence of Mohamed Abdel Razek, Group Head of Technology, Transformation and Information, Mashreq, Muhammad Hamayun Sajjad, CEO, Mashreq Pakistan, and Umar Farooqi, Group Director Enterprise PTCL, Mashreq Pakistan’s Chief Information Officer, Khurram Abid, and PTCL’s Group Chief Business Services Officer, Zarrar Hasham Khan signed the agreement at a special ceremony recently held at PTCL Data Center II, Karachi.
PTCL is providing Mashreq Pakistan with its state-of-the-art infrastructure and platform solutions that are equipped with latest technology & managed security. Mashreq is actively progressing towards acquiring a restricted license from the State Bank of Pakistan to initiate pilot digital retail banking operations in Pakistan.
On the occasion, Mohamed Abdel Razek, Group Head of Technology, Transformation and Information, Mashreq, said, “We are pleased to sign this agreement with PTCL as our trusted partner for infrastructure and platform hosting as part of the Bank’s digital transformation strategy. This partnership signifies a transformative step forward in the Bank’s approach to infrastructure, platforms and data management. By leveraging PTCL's data center and telecommunications expertise, Mashreq aims to achieve an enhanced and reliable operating leverage, and reduced time-to-market of products and services.”
Muhammad Hamayun Sajjad, CEO, Mashreq Pakistan, said, “Mashreq’s digital initiatives and partnerships are designed to not just meet but exceed customer and partner expectations, to drive digital transformation and foster financial inclusion across Pakistan. Our partnership with PTCL showcases our commitment to Mashreq’s agile operating model, enabling us to be ready to meet the changing demands of the market and our customers.”
During the signing ceremony, Zarrar Hasham Khan, Group Chief Business Solutions Officer, PTCL & Ufone 4G, said, “We are pleased to sign an agreement with Mashreq Pakistan to support them in fulfilling their business needs. PTCL, being a national company, is leading the digitalization effort across the country. Through such partnerships, PTCL continues to play its key role in the development of telecom infrastructure by providing innovative and secure solutions to the corporate sector that will further contribute towards the overall economic growth of the country.”
PTCL endeavors to provide best-in-class services to its corporate customers across various industries in Pakistan. This agreement is part of the growth momentum in the diverse areas of ICT and Security Solutions, which is key to a digital banking eco-system in Pakistan.
Islamabad, April 18, 2024: Pakistan Telecommunication Company Limited (PTCL), the leading telecom and ICT services provider in the country, has announced its financial results for the quarter ending March 31, 2024. The announcement was made during a Board of Directors meeting in Islamabad.
In Q1 2024, PTCL Group upheld its momentum and strengthened its position as a major telecom service provider in Pakistan. Revenue growth was largely due to strong performance in the consumer segment, boosted by significant growth in Fixed Broadband, Mobile Data and Business Solutions.
PTCL Group Highlights
- PTCL Group’s revenue has increased by 14% YoY to Rs 49 billion, mainly driven by strong performance in the consumer segment led by fixed broadband, mobile data, and wholesale & Business Solutions. The Group has posted a net loss of Rs 4.8 billion which is 16% lower YOY.
- PTCL continued its growth by posting 13% YoY revenue growth in Q1, 2024.
- PTML’s (Ufone) revenue grew by 27% compared to Q1, 2023.
PTCL Highlights
- PTCL continued its strong performance throughout Q1, 2024. PTCL achieved revenue of Rs 26 billion for this quarter, which is 13% higher than last year, mainly driven by growth in fixed line and business solutions segments.
- Flash Fiber, PTCL’s premium Fiber-To-The-Home (FTTH) service, continues to show tremendous growth with the highest Net adds share within the FTTH market (since Dec’23) and now stands as the leading FTTH service provider in Pakistan. This phenomenal growth has been possible through the aggressive expansion of PTCL Flash Fiber and dedicated customer experience throughout the country.
- The company has posted an operating profit of Rs 3 billion, which is 32% higher as compared to the same quarter of 2023.
- The Company has posted a net profit of Rs 431 million.
PTCL Consumer Business:
PTCL’s aggressive deployment of FTTH and the strong performance of corporate segment are the cornerstones for the topline growth. Continuing from the past quarters, PTCL's strategic focus remained on enhancing customer experience by providing the fastest and most reliable internet services under its flagship ‘Flash Fiber’ Fiber-To-The-Home (FTTH) brand, which boosts PTCL as one of the leading FTTH operator in the industry with majority share of the market’s net adds. PTCL's fixed broadband business has shown 22% YoY growth while voice grew by 4% YoY.
In addition, PTCL consumer business has gone into strategic collaboration with Waada to provide health, life and accident insurance to further enhance customer experience and grow its value-added services portfolio within the fixed-line business.
PTCL Group’s commitment towards its customers was further solidified by announcing the launch of a cutting-edge Android TV box (SHOQ TV) at Mobile World Congress (MWC) 2024 in Barcelona Spain. Integrating multiple Google apps, including the Play Store, into the set-top box along with a sleek UI and captivating graphics promises to deliver a transformative user experience.
PTCL Business Solutions:
The Business solutions segment continued its momentum sustaining market leadership in IP Bandwidth, Cloud, Data Center, and other ICT services segments. PTCL’s Business solutions revenue has grown by 9% on a quarterly basis despite the addition of LDI operators and US$ to PKR parity improvement.
Being the national telecom carrier and connectivity backbone in Pakistan, PTCL Group strives to provide innovative solutions to accelerate growth for a ‘Digital Pakistan’ through robust telecommunication infrastructure and a diverse portfolio of services with enhanced customer experience.
PTCL Group is at the forefront to provide innovative solutions that strengthen the idea of a 'Digital Pakistan'. This is accomplished by building strong telecommunication infrastructure and offering a diverse range of services, all focused on elevating customer satisfaction and accelerating progress in the nation. In light of this, PTCL launched its first neutral Internet Exchange in Pakistan powered by DE-CIX. In addition, PTCL Group renewed its partnership with TPL Trakker for provision of ICT services and with SNGPL for cellular services.
PTML – Ufone 4G Highlights:
- Ufone 4G posted a YoY growth of 27% in topline in Q1 2024 supported by solid network expansion and strategic initiatives in Q1’24. This growth has been possible due to better customer experience and digital engagement through multiple data-centric products and strategic partnerships with leading digital platforms. Ufone 4G continues its network modernization activities to provide unmatched customer experience across Pakistan.
- Ufone 4G is making significant strides in enhancing its digital experience and offerings through the integration of various value-added services (VAS) within its key digital products. By incorporating Golootlo, Waada, and UCloud services into its leading digital products, Ufone is providing a more comprehensive and enriched experience for its customers. By integrating these VAS services, Ufone is likely striving to create a more engaging and attractive digital environment for its users.
- Ufone’s UPaisa is now part of e&Money, UAE and MobilyPay, KSA Apps menu, facilitating Pakistani diaspora to send money directly into UPaisa wallets by using these apps. As part of the digital transformation initiative, now Ufone franchises can order and pay from the UPaisa app to buy recharge from Ufone in real-time 24/7.
- PTML’s digital brand onic is making steady strides in the industry by providing customers with a complete digital ecosystem for an enhanced experience.
During the first quarter, Ufone 4G & Huawei successfully deployed the World’s First Microwave Super Hub Solution in a Commercial Network to unleash unmatched Spectrum Efficiency. Another feather in the cap during Mobile World Congress; Huawei & Ufone 4G won the prestigious GSMA Global Mobile (GLOMO) Award ‘Best Mobile Innovation for Emerging Markets’ for revolutionizing the Microwave Network.
Ubank:
Ubank, microfinance and branchless banking subsidiary of PTCL stands resolute in its commitment towards financial and social inclusion, utilizing its extensive outreach to provide exceptional services to a diverse clientele across the length and breadth of the country through its rural retail banking, corporate finance & investment banking, Islamic banking, urban retail banking, corporate banking, and digital banking canvases. Keeping up with the mandate of financial inclusion, Ubank launched international remittances via e& from GCC, Mastercard and other related digital initiatives aimed at increasing the digital footprint of the group.
Corporate Social Responsibility:
Recognizing the significance of CSR, PTCL Group has always been at the forefront to serve the communities.
During Q1, 2024, PTCL Group stepped up as Gwadar battled floods, by delivering clean drinking water and also provided free calls in Gwadar to help connect flood-affected families, facilitate rescue & relief operations.
The main highlight for this quarter was PTCL Group’s collaboration with PPAF to bridge digital gap by equipping 100 women entrepreneurs with smartphones under “Ba-Ikhtiar” program in Haripur, Khyber Pakhtunkhwa.
The “Ba-Ikhtiar” program is a year-long endeavor that will equip these women with the essential tools and financial knowledge necessary for building sustainable businesses.
Under this project, PTCL Group distributed smartphones with pre-loaded SIM cards, provided one-year free data packages and facilitated the setup of UPaisa mobile wallets in collaboration with U Microfinance Bank. In the second phase, the Group in partnership with Daraz and UBank will provide digital marketing and financial training to empower participants to unlock new opportunities online.
Islamabad/Barcelona – Feb 28, 2024: Pakistan’s largest telecommunications and integrated ICT services provider, PTCL Group, is set to launch in Pakistan a cutting-edge Shoq TV Set-top Box powered by Android TV, to transform the TV viewing experience for its customers. It was announced by the President and Group CEO, PTCL & Ufone 4G, Hatem Bamatraf, and Karen Teo, VP Android Partnerships APAC, Google during Mobile World Congress (MWC) 2024 in Barcelona, Spain. The Android TV Set-top Box will feature multiple Google apps, including the Play Store, in addition to a sleek User Interface (UI) and captivating graphics to provide a transformative user experience.
Designed for optimum convenience and seamless control, the new Android TV Set-top Box will offer the ultimate entertainment experience. With pre-installed apps like YouTube and Netflix, users will be able to have an immersive big-screen experience with their favourite entertainment content. Users will be able to smoothly navigate between TV and other compatible Android apps to make the most of their leisure time.
Commenting on the development, President and Group CEO, PTCL & Ufone 4G, Hatem Bamatraf said, “I am thrilled by the launch of this innovative Shoq TV Box powered by Android TV in Pakistan in collaboration with Google. It feels like we’re bringing back an exciting gift from the MWC for our customers. For the past couple of years, PTCL Group has steadfastly focused on enhancing the quality of content and entertainment options for our valued customers. I hope that with a transformative blend of television and Android apps, the new Shoq TV box powered by Android TV will be a paradigm shift in entertainment for our customers.”
Also sharing her thoughts, Karen Teo, VP Android Partnerships APAC, Google said, “I’d like to congratulate the PTCL Group on the launch of Shoq TV Box, which will provide customers in Pakistan with access to the TV apps ecosystem and elevate their TV viewing and entertainment experience. Google is happy to be partnering with PTCL Group to continue driving innovation and growth of the Android TV platform in Pakistan.”
The new Shoq TV set-top box powered by Android TV will continue to offer more than two hundred television channels with a diverse array of Full HD channels. The new Set-top box bolsters PTCL Group’s continued focus on providing high-quality news and entertainment content in Pakistan.
Islamabad, February 13, 2024: PTCL Group, Pakistan’s leading telecom and ICT services provider has achieved a double-digit revenue growth of 25.8% during the financial year 2023. PTCL Group has maintained its strong performance, strengthening its status as Pakistan’s top integrated telecom service provider. Pakistan Telecommunication Company Limited (PTCL), posted 15.4% growth in its revenues, owing to its strong performance in both retail and business segments, whereas Ufone achieved 25.6% growth in its revenues. The Group’s subsidiary, U Microfinance Bank, kept a strong momentum and posted 76.5% revenue growth during 2023.
The company announced its annual financial results for the year 2023 at its Board of Directors’ meeting held in Islamabad on February 13, 2024.
Major Highlights of Financial Performance
PTCL Group
- PTCL Group’s revenue has increased by 25.8% YoY to Rs 190.6 billion, mainly driven by strong performance in the consumer segment led by fixed broadband, mobile data, and wholesale & business solutions, along with microfinance services.
- The Group’s profitability was, among other factors, particularly affected by significant Rupee devaluation and high interest rates during the year. The Group has posted a net loss of Rs 14.1 billion.
- The biggest highlight for PTCL during 2023 has been the signing of a Share Purchase Agreement with Telenor Pakistan B.V. (Telenor) to acquire a 100% stake in Telenor Pakistan (Pvt) Ltd (Telenor Pakistan) based on an Enterprise Value of PKR 108 billion on a cash-free, debt-free basis.
PTCL
- PTCL continued its strong performance throughout 2023. PTCL posted revenue of Rs 96.3 billion for the year 2023 which is 15.4% higher than last year, mainly driven by growth in broadband and wholesale & business solutions segments.
- Flash Fiber, PTCL’s premium Fiber-To-The-Home (FTTH) service, showed tremendous growth with highest Net adds share within FTTH market in 2023.
- This phenomenal growth has been possible through the aggressive expansion of PTCL Flash Fiber and dedicated customer experience throughout the country.
- The company reported net profit of Rs 9.4 billion, highest since 2013, which is 3.7% higher as compared to last year.
Prompt deployment of FTTH and strong performance in Corporate and Wholesale segments are the cornerstones in PTCL’s topline growth.
PTCL Consumer Business:
PTCL fixed broadband business has shown 17.4% YoY growth propelled by the aggressive FTTH expansion. Flash Fiber showed unprecedented growth of 106.8%, taking lion’s share of the market’s net adds, whereas PTCL IPTV segment also grew by 2.5% YoY. Voice and Charji revenue streams continued the declining trajectory impacted by OTT services and competition from cellular operators.
Business Services:
The business services segment continued its momentum sustaining market leadership in IP Bandwidth, Cloud, Data Center, and other ICT services segments. PTCL’s Enterprise business grew by 25.7% as compared to last year, while Carrier and Wholesale business continued its growth momentum and achieved 21.9% overall revenue growth. International voice revenue has increased by 17.9% as compared to last year. Overall Business Solutions revenue has grown by 21.9% on a year-on-year basis.
Being the national telecom carrier and connectivity backbone in Pakistan, PTCL Group strives to provide innovative solutions to accelerate growth for a ‘Digital Pakistan’ through robust telecommunication infrastructure and a diverse portfolio of services with enhanced customer experience.
As Pakistan's backbone of connectivity, PTCL Group is at the forefront to provide innovative solutions that strengthen the idea of a 'Digital Pakistan'. This is accomplished by building strong telecommunication infrastructure and offering a diverse range of services, all focused on elevating customer satisfaction and accelerating digitalization in the country.
PTCL Group signed Pakistani cricket icons, Babar Azam, Haris Rauf and Naseem Shah as brand ambassadors for the Group to celebrate the nation’s roaring passion for cricket and to rally support for the Pakistan Cricket Team during its ICC Cricket World Cup 2023 campaign.
PTCL Group has been awarded the ‘Best Place to Work in Technology & Telecom Sector’ by PSHRM-Engage Consulting, along with being recognized as the ‘Most Facilitating Employer’ at NUST Placement Recognition Awards 2023.
PTML – Ufone:
In 2023, Ufone 4G emerged as the standout performer in the telecom industry, reporting exceptional revenue growth of 25.6%, surpassing all other operators. Ufone 4G posted the highest 4G net adds in the industry.
This growth has been possible due to better customer experience and digital engagement through multiple data-centric products and strategic partnerships with leading digital platforms. Ufone 4G continues its network modernization activities to provide unmatched customer experience across Pakistan.
The introduction of ONIC, PTCL Group’s ambitious project, marks a pivotal step towards digital transformation. ONIC aims to be an all-encompassing digital platform, offering a suite of services ranging from e-commerce and financial services to entertainment and connectivity solutions.
PTCL & Ufone 4G, has entered into a strategic alliance with the esteemed Pakistani cricket franchise, Peshawar Zalmi, for the upcoming 9th edition of the Pakistan Super League (PSL).
U Bank
Ubank, microfinance and branchless banking subsidiary of PTCL, continued its growth trajectory and has achieved a remarkable 76.5% growth in revenue over the corresponding period of last year, while maintaining a strong balance sheet position as the bank continued to diversify its asset classes and funding streams while ensuring positive bottom-line impact. The bank stands resolute in its commitment towards financial and social inclusion, utilizing its extensive outreach to provide exceptional services to a diverse clientele across the length and breadth of the country through its rural retail banking, corporate finance & investment banking, Islamic banking, urban retail banking, corporate banking, and digital banking canvases.
Corporate Social Responsibility (CSR)
Throughout 2023, PTCL Group engaged in a variety of Corporate Social Responsibility (CSR) activities, showcasing a commitment to making a positive impact on society. One notable initiative involved supporting Pehli Kiran Schools in backward areas of Islamabad by providing Evo Charji Devices, ensuring seamless internet connectivity for out-of-school children.
Additionally, PTCL Group actively participated in national initiatives such as the Polio Eradication Campaign with UNICEF and organized a massive blood donation drive at its headquarters in alignment with 'World Blood Donor Day.' The organization collaborated with GSMA for a knowledge-sharing workshop addressing the gender gap in mobile usage in Pakistan. In order to promote environmental protection, a tree plantation campaign in collaboration with Parks & Horticulture Authority was also carried out.
Lahore January 25, 2024: Pakistan’s largest telecommunications and integrated ICT services provider, PTCL Group (PTCL & Ufone 4G), and largest integrated gas company of Pakistan, SNGPL have renewed their partnership for the continued provision of the state-of-the-art cellular services to SNGPL under PTCL Group Business Solutions.
Group Chief Business Solutions Officer (GCBSO), PTCL & Ufone 4G, Zarrar Hasham Khan, and MD/ CEO, SNGPL, Amer Tufail signed the agreement at SNGPL headquarters in Lahore, in the presence of senior officials from both organizations. Under this agreement, PTCL Group will provide wireless connectivity and a host of bundled services to SNGPL.
Speaking at the signing ceremony, Zarrar Hasham Khan, Group Chief Business Solutions Officer PTCL & Ufone 4G, stated, "PTCL Group takes pride in playing a significant role in driving technological advancement and transformation in Pakistan. Our provision of connectivity and ICT services brings substantial convenience and empowerment to individual users and enterprises, including SNGPL, which serves over 7.20 million consumers in North Central Pakistan. Our steadfast commitment is geared towards creating an environment that fosters technological innovation and transformation throughout Pakistan."
MD/ CEO, SNGPL, Amer Tufail said, “We are pleased to renew our collaboration with the PTCL Group to offer high-quality Cellular/ Internet of things products and services. SNGPL is a trusted brand, committed to serving domestic, commercial and industrial consumers to deliver sustainable growth and efficiency. That is why, we constantly invest and innovate with a commitment to deliver natural gas in our chosen areas through continuous expansion of our network, by optimally employing technological, human and organizational resources, best practices and high ethical standards.”
PTCL Group and SNGPL excel in leveraging technology to enable and empower their respective customers, besides contributing immensely to the growth and development in Pakistan. The mutual collaboration enhances their impact on a larger scale to help enrich and strengthen Pakistan’s economic landscape.
Karachi – January 04, 2024: Pakistan’s largest telecommunications and integrated ICT services provider, PTCL Group (PTCL & Ufone 4G), and leading GPS tracking and IoT services provider, TPL Trakker have renewed their partnership for the continued provision of the state-of-the-art machine to machine (M2M) and ICT services to TPL Trakker under PTCL Group Business Solutions.
Group Chief Business Solutions Officer (GCBSO), PTCL & Ufone 4G, Zarrar Hasham Khan, and CEO, TPL Trakker, Rao Salman signed the agreement at TPL Trakker headquarters in Karachi, in the presence of senior officials from both organizations. Under this agreement, PTCL Group will provide wireless connectivity and a host of bundled services to TPL Trakker, to enable the company’s premium and efficiency-boosting vehicle tracking, performance management, and other IoT services.
Speaking at the signing ceremony, Group Chief Business Solutions Officer, PTCL & Ufone 4G, Zarrar Hasham Khan said, “PTCL Group being the National company is proud to be major proponent of technological enablement and transformation in Pakistan. Our connectivity and ICT services provide great deal of ease and enablement to our enterprise customers, like TPL Trakker, who in turn extend game-changing products and services to the people of Pakistan. We are steadfast in our commitment to further enhancing conduciveness for tech-based innovation and transformation in Pakistan.”
CEO, TPL Trakker, Rao Salman said, “We are proud to announce a historic expansion of our collaboration with PTCL Group, propelling us towards undoubted leadership in the Pakistani IoT landscape. This renewed partnership reaffirms our joint commitment to our unwavering focus on connectivity and positions us as pioneers in developing and delivering cutting-edge IoT solutions. Capitalizing on our local insights and harnessing PTCL's specialized knowledge, we aspire to deliver state-of-the-art solutions that is customized to meet the distinctive requirements of our diverse clientele. This strategic alliance paves the way for innovation, efficiency, and seamless nationwide connectivity. We extend our heartfelt gratitude to our stakeholders for their continued support as we embark on this transformative journey together.”
PTCL Group and TPL Trakker excel in leveraging digital technology to enable and empower their respective customers, besides contributing immensely to the growth and development of ICT technologies in Pakistan. The mutual collaboration enhances their impact on a larger scale to help enrich and strengthen Pakistan’s digital landscape.
Islamabad, December 14, 2023: Pakistan Telecommunication Company Limited (“PTCL”), part of e& Group (e&), today announced that it has signed a Share Purchase Agreement with Telenor Pakistan B.V. (Telenor) to acquire a 100% stake in Telenor Pakistan (Pvt) Ltd (Telenor Pakistan) based on an Enterprise Value of PKR 108 Billion on a cash free, debt free basis.
The acquisition brings together the strengths and expertise of both PTCL Group and Telenor Pakistan, creating synergies that will drive innovation and bolster our market, allowing us to reach a broader customer base and accelerate digital transformation journey. The milestone will add to PTCL's strategic growth and market expansion, solidifying its position as a key player. Our combined strength will revolutionize the telecom industry in Pakistan.
Hatem Bamatraf, President and Group CEO, PTCL & PTML, said, “We are confident that the strategic synergies created by combining forces with Telenor Pakistan will result in enhanced value for our customers and stakeholders as they are the ultimate beneficiaries of this transaction. Both PTCL and Telenor possess strong and talented teams which would be dedicated towards developing a culture of delivery and teamwork by adopting the best of both companies. The combined entity will serve as a best-in-class provider across all domains with better coverage, seamless data experience, massive reach and a wide range of products and services for customers.”
Hatem Dowidar, Group CEO of e&, said, “The strategic acquisition of Telenor Pakistan presents a significant opportunity for market consolidation, empowering us to invest more in creating the best next-generation network in Pakistan. This move reinforces our commitment to the progress of the country’s telecom sector, delivering added value to our customers and shareholders. In shaping a telecom legacy where innovation and connectivity merge to explore future opportunities, we aim to accelerate digital transformation to better serve our customers and community.”
Hassan Nasir Jamy, Chairman PTCL Board, said, “PTCL Group has played a pivotal role in connecting the people of Pakistan. This commitment further solidifies our resolve to build a prosperous and digitally connected nation and to be the national champion to support Pakistan’s digital transformation. This agreement will go a long way in ensuring that we provide our customers with the most efficient and technologically advanced solutions.”
The completion of the acquisition is subject to regulatory approvals and customary closing conditions. PTCL is actively working towards a smooth transition process to ensure minimal disruption for employees, customers, and other stakeholders.
Islamabad – November 02, 2023: Pakistan’s leading telecom and ICT services provider, PTCL Group (PTCL & Ufone 4G) in collaboration with Pink Ribbon Pakistan led a month-long campaign dedicated to educating and raising awareness about breast cancer. The campaign, multifaceted in its approach, exemplified the Group's commitment to empowering individuals in their fight against breast cancer, emphasizing its dedication to the cause and support for those impacted by this disease.
The Group kick-started the campaign by converting the official company logos to pink on all digital platforms. This was followed by an internal awareness messaging campaign to educate employees about early detection and breast cancer prevention, accompanied by an awareness session in collaboration with Pink Ribbon. The session featured a panel discussion with Dr. Erum Najeeb, General Surgeon, Pakistan Institute of Medical Sciences (PIMS), Dr. Asma Mahfooz from PTCL's Health Team, a breast cancer survivor and a caregiver to a breast cancer patient. This discussion fostered open dialogues, promoted understanding and addressed questions, effectively breaking down knowledge barriers.
The campaign featured a range of awareness activities, each designed to educate and encourage employees to actively raise awareness about Breast Cancer. A Pink Futsal Match was also organized between PTCL Group and Eikon 7 in solidarity with the cause.
Throughout October, employees were encouraged to wear pink and share pledges at the Pledge Wall placed at Ufone Tower to publicly commit to supporting the cause. Furthermore, Ufone Tower and PTCL’s NEST Office were illuminated pink, demonstrating solidarity and community support for breast cancer survivors.
In addition to this, a donation drive was carried through UPaisa, and donation boxes were placed in office buildings to generate funds for Pakistan’s first specialized breast cancer hospital.
Concluding the Breast Cancer Awareness Month, an awareness session was also conducted at Edhi Homes Islamabad to educate women and young girls about this disease.
Through this initiative, PTCL Group strives to emphasize the significance of early detection and to create an environment that uplifts survivors and empowers those affected by the disease.
Islamabad, October 24, 2023: PTCL Group (PTCL & Ufone 4G), Pakistan's leading telecommunications and ICT services provider has partnered with Evam, a leading Martech platform for creating real-time, cross-channel customer experience. This collaboration underlines the Group’s unwavering dedication to provide its customers with the best communication services and driving forward Pakistan’s digital transformation.
PTCL Group will be introducing new customer experiences and products with support from Evam’s next-gen real-time engine. This cutting-edge technology will ensure seamless experiences across all digital and telco touchpoints. Evam will empower the Group’s business partners to leverage real-time data, along with profiles and AI models to deliver a superior experience. This will increase customer satisfaction in order to boost revenues and enhance customer loyalty. The project will be delivered through a collaboration between Evam’s professional services team and their exclusive partner for Pakistan, Techfinity.
Jafar Khalid, Group Chief Technology and Information Officer for PTCL & Ufone 4G, shared thoughts on the partnership, stating, "This alliance between PTCL Group and Evam enhances our customer engagement strategies, aiming to provide a tailored experience for every customer, thereby delivering outstanding value. We trust that teaming up with Evam will enable us to better understand and serve our customers, ultimately leading to stronger and lasting relationships.”
Chief Executive Officer, Evam Doruk Mutlu, said, “As the CEO of Evam, I am deeply honored by the trust PTCL Group has placed in our company's capabilities. I am committed to working closely with our dedicated leadership team to not only meet but exceed their expectations. In tandem with this project, we are excited to announce our increased investments in Pakistan. We are also proud to unveil our plans to establish a local center of excellence in collaboration with our partner, Techfinity, to better serve our valued customers in Pakistan and around the world."
For PTCL Group, this partnership with Evam marks a significant stride towards revolutionizing customer experiences. With a shared commitment to excellence, we are poised to deliver seamless, personalized interactions that redefine the digital landscape in Pakistan. Together, both organizations look forward to setting new benchmarks in customer-centric innovation, both domestically and on the global stage.
Islamabad, October 23, 2023: PTCL Group, the largest ICT services provider in Pakistan refutes all claims and rumors regarding the financial health of U Microfinance Bank (Ubank) its wholly owned subsidiary. Ubank is Pakistan’s fastest-growing microfinance bank and one of the key players in the banking industry, highlights a robust and unwavering financial structure and has a strong capital base.
PTCL Group ensures that the teams at Ubank, from the management to those on-ground, will continue to make progress, innovate, and endeavor to achieve the bank’s core mission of financial inclusion for all segments of Pakistani society. Ubank’s Gross Loan Portfolio is one of the highest in the industry as a result of the bank’s sustainable growth strategy. Almost 54% of this portfolio is backed by gold, displaying the financial resilience of the bank against its lending practices. The diverse portfolio of Ubank also includes solar financing, agriculture including tractor financing, housing, and vehicle financing, etc.
Ubank enjoys strong and positive backing from PTCL Group. The bank has a paid-up capital of PKR 4 Billion, PKR 1 Billion as additional Tier-1 capital and PKR 1.2 Billion as Tier-2 capital from PTCL. In addition to this, the bank has also raised PKR 1 Billion additional Tier-1 capital from the market. The bank’s funding base continues to grow on a regular basis with consistent cash flows, deposits, lending, and capital influx.
Hatem Bamatraf, President and Group CEO, PTCL & Ufone 4G and Chairman, Board of Directors, U Microfinance Bank, said: “Ubank has always enjoyed strong backing from PTCL Group. The bank has demonstrated impressive financial performance and positive growth trajectory; therefore, I would like to reiterate that PTCL Group firmly stands with the bank and reassures the investors, customers and shareholders of its continued support. Currently, we don’t foresee the need of any equity injection in the bank but are fully committed to meet any future growth requirements.”
Given the strong capital base, diversified revenue engines and portfolio, coupled with unprecedented growth, Ubank remains credible with a long-term credit rating of A+ awarded to it by PACRA Credit Rating Agency and VIS Credit Rating Company. Both the rating agencies in Pakistan have reported Ubank to have a ‘Stable’ outlook, recognizing the bank’s sustainable business strategic initiatives.
The Incumbent President & CEO, U Microfinance Bank, Mohamed Essa Al Taheri was earlier associated with Ubank as a Member of the Board of Directors and has previously worked with e& Group as the Group EVP Financial Policies and Systems. In light of the on-going developments, Al Taheri states, “We want to address recent rumors circulating on various platforms, regarding UPaisa & U Microfinance Bank's capital base. These claims are entirely baseless and unfounded. Ubank has a strong and committed management team and enjoys complete support from its investors, partners, stakeholders and customers as the bank continues to strive for growth and excellence.”
PTCL is owned 62% by the Government of Pakistan and 26% by e& (formerly Etisalat), whereas its subsidiary U Microfinance Bank came into existence in 2012 and since then has only witnessed consistent and unwavering growth. The bank has steadily enhanced its profitability as an institution over the years, while significantly increasing its presence across multiple urban, as well as rural regions of Pakistan. Ubank and its wide network of 350+ branches is a testament to the bank’s commitment to reaching the unbanked population at the last mile while providing viable financial products and services to its customers.
Islamabad – October 20, 2023: PTCL Group, the largest ICT services provider in Pakistan, is pleased to announce the appointment of Mr. Mohamed Essa Al Taheri as the new acting President and CEO of U Microfinance Bank. The decision came after the former President and CEO, Mr. Kabeer Naqvi tendered his resignation and it was subsequently accepted by the Group.
President and Group CEO, PTCL & Ufone 4G, Hatem Bamatraf welcomed the new CEO aboard while he bid farewell to the outgoing CEO, expressing his heartfelt gratitude for years of dedicated service. In his role as Chairman, Board of Governors of U Microfinance Bank, Mr. Hatem Bamatraf conveyed his unwavering commitment to provide the new CEO with steadfast support in order to sustain the Bank's growth trajectory. Moreover, U Microfinance Bank, an investment of PTCL Group, enjoys strong backing from the Group as it has consistently demonstrated impressive financial strength and performance.
The new CEO has long been associated with U Microfinance Bank as a Member of its Board of Directors. He brings significant experience from his previous role as the Group EVP for Financial Policies and Systems at e& Group. He holds a Master's in International Business from the University of Wollongong, Dubai. He has over 20 years of professional experience, including positions at HSBC Bank, Dubai Commercial Bank, and the Development Board of the Dubai Government.
PTCL Group believes that Mr. Essa Al Taheri will play an instrumental role in the bank’s growth and progress, continuing with the remarkable and sustained digital transformation and innovation. The Group wishes him well.
Islamabad, October 17, 2023: Pakistan Telecommunication Company Limited (PTCL), the leading telecom and ICT services providers in the country, has announced financial results for the nine months ended September 30, 2023. The announcement was made during the Board of Directors' meeting held in Dubai on October 17, 2023.
In the first nine months of 2023, PTCL Group has maintained its strong performance, strengthening its status as Pakistan's top integrated telecom service provider. Despite the challenging economic environment, the Group has achieved an impressive 26.3% increase in revenue compared to the same period last year. This substantial growth can be mainly attributed to outstanding performance in various sectors, including fixed broadband, mobile data, business solutions, and mobile banking services.
The business environment in 2023 remains affected by the unfavorable macroeconomic challenges that emerged in 2022. Increasing energy and fuel costs persist as hurdles for telecom companies, making it challenging to offer top-notch services to consumers at reasonable rates. Network expansion plans were also affected by the adoption of measures aimed at regulating foreign currency reserves. The substantial devaluation of the Pakistani Rupee during the first quarter, coupled with mounting interest rates and an additional super tax alongside regular corporate tax, has significantly affected profitability. To address the challenges being faced by the telecom sector, it is imperative that the government offers policy intervention to alleviate the impact.
PTCL Group Highlights
- PTCL Group’s revenue of Rs 139.6 billion in 2023 is 26.3% higher as compared to the same period of last year.
- The Group’s profitability was, among other factors, particularly affected by significant Rupee devaluation during the period as the Group has unhedged FOREX liabilities. The Group has posted a net loss of Rs 9.3 billion.
- PTCL continued its growth trajectory by posting 17.2% YoY revenue growth.
- PTML’s (Ufone) revenue grew remarkably by 24.3% YoY as compared to the same period of last year.
- Ubank has achieved a significant 80.3% growth in its revenue over the same period of last year.
PTCL Highlights:
- PTCL’s revenue of Rs 71.6 billion for the period is 17.2% higher than 2022, mainly driven by growth in Carrier & Wholesale, Enterprise, and Broadband segments.
- The company has posted an operating profit of Rs 4.2 billion with an impressive 29.6% growth over last year and a net profit of Rs 7.6 billion.
PTCL Consumer Business:
PTCL Fixed Broadband Business achieved significant revenue growth of 16.7% vs. last year. PTCL Flash Fiber remains the fastest-growing operator through the highest net adds contribution in the industry. This phenomenal growth has been possible through the aggressive expansion of PTCL Flash Fiber and dedicated customer experience throughout the country. PTCL Flash Fiber reported 104.9% revenue growth YoY. Moreover, IPTV segment has been further equipped with the addition of 50 channels reaching a total of 200 channels to cater growing customer TV viewing needs. Voice and Charji revenue streams continued the declining trajectory impacted by OTT services and competition from cellular operators.
PTCL Business Services:
The business services segment continued its momentum sustaining market leadership in IP bandwidth, Cloud, Data Center, and other ICT services segments. PTCL’s enterprise business grew by 31.8% as compared to last year, while carrier and wholesale business continued its growth momentum and achieved 29.2% overall revenue growth. International voice revenue has increased by 17.9% as compared to last year. Despite the current challenging economic environment, overall Business Solutions revenue has shown a remarkable 27% year-on-year growth.
As Pakistan's primary telecom provider and the core of the country's connectivity, PTCL Group is committed to providing creative solutions that propel the advancement of a 'Digital Pakistan'. This is accomplished by building strong telecommunication infrastructure and offering a diverse range of services, all focused on elevating customer satisfaction and hastening progress in the nation. Ufone 4G|PTCL Business Solutions has partnered with DynaSys to support the IoT and Satcom needs of business partners. It will help achieve that objective by providing futuristic, innovative, and cost-effective solutions even in the remotest parts of the country. In addition, the company has joined hands with ChildLife Foundation to provide telecom services for the remote telemedicine facility in more than 200 telemedicine satellite and emergency centers across Pakistan. Moreover, PTCL and Board of Revenue Baluchistan signed an agreement for provisioning of IaaS Smart Cloud Services at PTCL’s Tier-III Data Center for Land Record Management System (LRMS) and Fiber Optic Connectivity at Facilitation Centers at different districts of the province.
PTML – Ufone 4G Highlights:
Ufone 4G for the first time in history has crossed a milestone mark of 25 million subscribers in Q3'23 and reported a 24.3% YoY revenue increase. Ufone 4G posted the highest net adds in the industry and led the industry in 4G acquisitions during the quarter. Our 4G base crossed the mark of 14 million for the first time in Sep’23. This growth has been possible due to better customer experience and digital engagement through multiple data-centric products and strategic partnerships with leading digital platforms. Ufone 4G continues its network modernization activities to provide unmatched customer experience across Pakistan.
The company has started transforming its flagship joint shops nationwide into Digital Lifestyle Experience Shops, aimed at delivering an end-to-end digital lifestyle experience to its customers. The joint shops are equipped to provide a comprehensive suite of world-class services, including a wide range of handsets, internet devices, repair & maintenance, exclusive discounts & value-added offers. Ufone’s Upaisa is now part of e&Money, UAE and MobilyPay, KSA Apps menu facilitating Pakistani diaspora to send money directly into UPaisa wallets by using these apps.
Ubank Highlights:
Ubank, microfinance and branchless banking subsidiary of PTCL, continued its growth trajectory and has achieved a remarkable 80.3% growth in revenue over the corresponding period of last year, while maintaining a strong balance sheet position. The bank stands resolute in its commitment towards financial and social inclusion, utilizing its extensive outreach to provide exceptional services to a diverse clientele across the length and breadth of the country through its rural retail banking, corporate finance & investment banking, Islamic banking, urban retail banking, corporate banking, and digital banking canvases.
Corporate Social Responsibility:
In the first nine months of 2023, PTCL Group actively engaged in various CSR endeavors to reinforce its role as a national carrier. These initiatives included a collaboration with GSMA, focusing on addressing Digital Gender Disparity through a workshop aimed at bridging the gender gap in mobile usage in Pakistan. Additionally, PTCL and Ufone 4G partnered with the Parks & Horticulture Authority (PHA) in Rawalpindi to carry out a tree planting campaign at Khajut on Murree Expressway. This effort aimed to promote environmental conservation and bolster the country's resilience against climate change. Furthermore, in response to severe natural disasters in North African countries like Morocco and Libya, the Group spearheaded a significant CSR project. The initiative's goal was to facilitate free calls connecting families in Pakistan with their affected loved ones in those crisis-stricken regions. Lastly, PTCL Group collaborated with ConnectHear, a social enterprise dedicated to empowering individuals with hearing impairments, to organize a sign language training session for its Customer Service Center. Demonstrating its commitment to social responsibility, PTCL Group actively contributes to the well-being of society.
Islamabad – October 12, 2023: Pakistan Telecommunication Company Limited has decided to sell its twelve surplus immovable assets in nine cities to strengthen its financial health and service capacity. This is in consideration of the company’s aggressive network and ICT infrastructure expansion plans.
Required approvals have been accorded for the planned sale of company’s properties, situated in Attock, Bahawalpur, Faisalabad, Gujranwala, Kasur, Multan, Okara, Sadiqabad and Sialkot.
As a responsible corporate entity, PTCL ensures strict compliance with the relevant company policies and legal frameworks in all business operations. The planned transactions will be carried out through a transparent auction process in accordance with the rules and regulations to provide an equal opportunity to all individuals/firms interested in buying the properties.
The funds generated from these properties will be allocated to the expansion of PTCL's network and IT infrastructure. The liquid resources will play a pivotal role in financing upcoming projects aimed at delivering enhanced connectivity and integrated ICT services to an even larger consumer and enterprise user base across the nation. PTCL remains committed to its mission to provide seamless connectivity solutions to meet the evolving needs of Pakistan's digital landscape.
Islamabad – October 11, 2023: Pakistan’s largest telecommunications and ICT services provider, PTCL Group (PTCL & Ufone 4G) has bagged the coveted ‘Best Place to Work in Technology & Telecom Sector’ award for its exemplary workplace culture and standards of employee satisfaction. The awards were held by Pakistan Society of Human Resource Management’ (PSHRM) and Engage Consulting.
PTCL Group’s victory reflects the success of its initiative to transform its workplace culture. Over these years, the Group has undertaken profound initiatives to foster a progressive workplace, strongly grounded in diversity, inclusivity, equality, with personal and professional development. The company offers competitive remunerations, performance incentives, active mentorship, work-life balance, and mental and physical well-being to promote employee satisfaction.
Women and employees with special needs enjoy exclusive facilities, along with equal opportunities for growth and career advancement. The state-of-the-art infrastructure and modern office facilities provide a comfortable and peaceful work environment, while strict disciplinary and work ethics codes protect all employees equally and transparently.
Group Chief People Officer, PTCL & Ufone 4G, Shoaib Baig stated, “Embracing the award, PTCL Group stands tall in the industry. We're bold, unyielding, and hungry for success as we conquer every challenge in our path. With robust plans in telecom and digital tech, we're on the lookout for top notch talent as we believe in expressing talent and adding value to our dynamic and inclusive environment, where potential knows no bounds.”
The awards are a benchmark for recognizing the best companies to work for in Pakistan. PTCL Group being honoured in the list of winners is a testament to its commitment towards its positive organizational culture as well as the community at large.
Islamabad – October 6, 2023: In line with its commitment to enhance user experience, PTCL is bringing advertisement-free live streaming of the upcoming ICC Cricket World Cup 2023 on its OTT platform ‘SHOQ’. Through this feature, Pakistani fans will be able to enjoy a high quality and uninterrupted viewing experience in full High Definition (HD).
PTCL SHOQ is transforming the match viewing experience for the passionate cricket fans by bringing an uninterrupted relay of the on-ground action and commentary without ads. Viewers will also be able to watch the side action, such as field placements and exchanges between players, that takes place during the ad breaks.
The platform is available to all data users with any smartphone or data network, so that everyone can enjoy an uninterrupted ad-free cricket viewing experience on their android TVs or digital device of their choice for the first time in the country. SHOQ app is available on Google Play and App Store for mobile devices while it can also be accessed on the Web.
Users can simply download the SHOQ app or access it on the Web, subscribe to the service and start streaming. While SHOQ delivers high-quality content and streaming experience, its prices are rather affordable. Depending upon their convenience, users may choose between Daily, Weekly and Monthly Lite packages, which cost PKR 08, PKR 42 and PKR 120 respectively. Payments can be made through multiple platforms including Ufone 4G recharge, Easypaisa and Visa cards. The subscription can also be availed as part of certain Ufone 4G Data Bundles & PTCL Quadplay bundles, which delivers added convenience for PTCL and Ufone 4G customers.
Apart from the ICC Cricket World Cup 2023 matches, SHOQ provides access to a large and diverse assortment of media and entertainment content, blockbuster movies and seasons from major Hollywood studios such as Warner Bros, Paramount, and 20th Century FOX, amongst others. It also hosts one hundred most watched local and international live TV channels, Pakistani movies and originals to cater to the entertainment needs of the entire family.
Islamabad – October 04, 2023: Pakistan’s largest telecom services provider, PTCL Group (PTCL & Ufone 4G) has signed Pakistani cricket icons, Babar Azam, Haris Rauf and Naseem Shah as brand ambassadors for the Group to celebrate the nation’s roaring passion for cricket and to rally support for the Pakistan Cricket Team during its ICC Cricket World Cup 2023 campaign.
World’s No. 01 batsman and Captain of the Pakistan Cricket Team, Babar Azam is Ufone 4G’s current brand ambassador, who is featuring in Ufone 4G’s brand new marketing campaign, ‘U Tou Babar Hai’, implying that both Ufone 4G and its customers are as talented and motivated, and worthy of glory in their respective fields as the World No. 01 ODI batsman. The campaign comes at an important juncture where the entire nation is in the grip of cricket fever ahead of the ICC Cricket World Cup 2023, where Babar Azam will lead the men in green.
The campaign is primarily a tribute to Babar Azam’s unrelenting winning spirit and a call to every Pakistani to explore their inner ‘unstoppable’ Babar for ultimate success. The creative teams have masterfully crafted the TV Commercial (TVC) to capture Babar Azam’s formidable on-screen presence, matchless cricketing prowess, and his ‘unstoppable’ pursuit of excellence. The enthralling anthem effectively disseminates the intended message that anyone can be successful like Babar through a razor-sharp focus, strong commitment and consistent effort towards their goals.
Ufone TVC Link: Click here
The TVC is an acoustic and visual treat that will captivate the audience and rally massive support for the Pakistani Cricket Team. ‘Dahar Le’ (Roar!) is an electrifying jingle that channels the nation’s passion and the players’ energy when it comes to facing opponents on the field. The campaign is poised to bolster the ‘Pakistani’ brand identity of Ufone 4G besides firmly imprinting Ufone 4G’s constant presence during the nation’s moments of joy, togetherness, and celebration.
PTCL TVC Link: Click here
Likewise, the two key members of Pakistan’s pace battery, Haris Rauf and Naseem Shah have come aboard as the brand ambassadors of PTCL Flash Fiber. Haris Rauf and Naseem Shah are amongst the world’s fastest and most feared bowlers. Both players are at the top of their game for their speed and are loved by millions of Pakistanis. Their passion resonates with PTCL Flash Fiber, which is not only the fastest internet in Pakistan, but also delivers a matchless user experience to its customers in terms of data connectivity.
PTCL Group wishes the Pakistan Cricket Team all the best for the tournament and hopes that the men in green will win the ICC Cricket World Cup 2023 to provide the nation a great opportunity to celebrate.
Islamabad – July 24, 2023: Pakistan's leading ICT services provider, PTCL Group (comprising PTCL & Ufone 4G), joined forces with the Global System for Mobile Communications (GSMA) to co-host a momentous knowledge-sharing workshop titled "Connected Women Strategy Workshop." The primary objective of this workshop was to tackle the gender gap in mobile usage in Pakistan, leveraging insights from the authoritative Mobile Gender Gap 2023 report.
During the workshop, the invaluable expertise of the GSMA team in the realm of mobile technology usage by micro-entrepreneurs played a pivotal role in guiding the PTCL Group team. The collaborative efforts led to the identification of strategic pathways for harnessing the transformative potential of mobile technology. This newfound understanding facilitated the development of innovative approaches tailored explicitly towards empowering women micro-entrepreneurs, fostering their growth, inclusivity, and economic empowerment through the effective utilization of mobile technology.
Sajid Munir, Group VP Commercial Strategy, PTCL & Ufone 4G, expressed "Amplifying connectivity for women across Pakistan is our unwavering dedication. Working hand in hand with GSMA, we share the mission to ensure that women from every corner of the nation can fully harness the untapped potential of digital platforms."
PTCL Group is committed to an inclusive digital future, bridging the gender gap, and empowering women economically. Partnering with GSMA, they strive to ensure equal opportunities for everyone, fostering success in the evolving digital landscape. This collaboration marks a powerful step towards gender parity in mobile usage, driving positive change for a more inclusive and empowered society in Pakistan.
Islamabad – September 27, 2023: Pakistan’s large telecommunication operator, PTCL Group (PTCL & Ufone 4G) collaborated with ConnectHear, a social enterprise working to empower persons with hearing impairment, to organize a sign language training session for its Customer Service Center (Joint Shops) representatives from the North region. Coinciding with the International Day of Sign Languages, the training aimed to promote inclusivity and enhance the accessibility of PTCL and Ufone 4G services for customers with hearing impairment.
CEO/Co-founder ConnectHear, Ms. Azima Dhanjee led the engaging and interactive training session that included a variety of activities and real-life case studies designed to sensitize the PTCL Group customer service staff to the unique needs of Deaf customers.
The session is a pioneering initiative in Pakistan’s telecom industry that mirrors PTCL Group’s strong focus on promoting the inclusivity of differently-abled persons. Inclusion has always been a cornerstone of the Group's Corporate Social Responsibility (CSR) policies and by providing sign language training to its customer service representatives, PTCL Group reaffirms its commitment to creating a more accessible environment for all its customers.
Commenting during the session, Group Director, Public Relations, Media, CSR & Corporate Communications, PTCL & Ufone 4G, Amir Pasha, said, "Inclusivity is a major driver of socioeconomic change, therefore it is the foundation of PTCL Group’s CSR program. We believe every customer should have equal access to our services, regardless of their abilities. I am positive that the Deaf sensitization training for our customer-facing teams will improve customer experience."
CEO/Co-founder of ConnectHear, Azima Dhanjee, said, "It is heartening to see PTCL Group playing a significant role and actively participating in Deaf sensitization in Pakistan’s telecom industry. Our partnership, particularly this initiative, sets a commendable example for other organizations to follow suit to help bring about a more diverse, inclusive and compassionate society in the country."
PTCL Group's initiative serves as a beacon for other public and private organizations looking to foster diversity and inclusion within their ranks.
Islamabad – Sept 20, 2023: Pakistan’s largest telecommunication and integrated ICT services provider, PTCL Group (PTCL and Ufone 4G) has launched a Corporate Social Responsibility (CSR) initiative in response to the devastating natural calamities across the North African countries, Morocco and Libya. The initiative aims to connect families in Pakistan with their loved ones in these crisis-stricken countries to help them find strength and solace during these tough times.
As these two countries are home to a considerable Pakistani diaspora that has been affected by these calamities, PTCL Group has stepped forward to alleviate the suffering of impacted Pakistanis. Ufone 4G was the first to respond to the humanitarian crisis in Morocco, and now PTCL is expanding the initiative's scope by offering free calls to both Morocco and Libya.
The offer is valid for 15 days from September 19 to October 03, 2023, providing 30 minutes of free International Direct Dialing (IDD). However, a Fair Usage Policy (FUP) will be in place, allowing each subscriber to use a total of 30 minutes of free calling over the 15-day period for both countries. This offer is inclusive and available to all PTCL customers, regardless of their subscription plan or package.
Ufone 4G has also launched a 7-day call package for Libya and Morocco that includes 30 minutes of free International Direct Dialing (IDD). The package for both countries can be subscribed by dialing code *2255#. The facility remains valid for an entire month, providing ample time for affected individuals and their families to reach out to one another, facilitate the search, and rescue as required.
PTCL Group being a socially responsible organization actively contributes to the well-being of society.
Islamabad – September 13, 2023: Pakistan’s leading ICT services provider, PTCL Group (PTCL & Ufone 4G) have successfully implemented SAP RISE with SAP S/4HANA, marking an innovative digital transformation within the telecom sector. This strategic move is poised to modernize PTCL Group’s corporate operations, fostering efficiency, effectiveness, and a culture of digitization. The official go-live ceremony took place at PTCL HQ in Islamabad, graced by the presence of senior management from PTCL & Ufone 4G, as well as distinguished figures from SAP, IBM, and Amazon Web Services (AWS). The ceremony also included appreciation certificates for team members involved in this transformation.
PTCL & Ufone 4G, pioneers in Pakistan’s telecom sector, became the first to leverage a blend of top-notch SAP ERP solutions, facilitated by the SAP S/4HANA Private Cloud. This collaboration is a monumental transformation that will optimize resource allocation, real-time data insights, streamlining business processes, and bridging organizational information silos. This is so far the largest customer go-live on SAP Rise with SAP S/4HANA in Pakistan, with IBM as their implementation partner and AWS as their hosting partner.
While appreciating teams successfully implementing the transformation process, Jafar Khalid, Group Chief Technology Officer, PTCL & Ufone 4G, said, "We are immensely proud to have guided PTCL Group on its operational journey, leading the way in this initiative within the region. This journey is set to establish a new standard and drive Pakistan's telecommunications sector towards improved operations and advancement. All our partners have played a significant role in successfully executing this monumental task. Transitioning to these newly transformed systems is essential to enhance the customer experience. Furthermore, he underscored his vision and strategy for migration and the adoption of Cloud technology, marking this project as a pivotal initial stride towards Cloud integration.”
Sharing his thoughts, Saquib Ahmad, Managing Director, SAP Pakistan, Iraq, and Afghanistan, said, “Pakistan is rapidly becoming a thriving market for SAP's enterprise and corporate solutions, with the telecommunications sector leading the charge in adopting innovative ERP systems and embracing digital advancements facilitated by the Cloud. During his address to event attendees, he commended the teams for their exceptional work in orchestrating this noteworthy transformation. He further stressed the importance of unlocking the full potential of the system, foreseeing a fundamental shift in daily operations as this new journey begins today.”
Elaborating on the same, Faisal Khaliq, Partner Middle East and Pakistan, IBM, said, “Implementing SAP's RISE with SAP S/4HANA will enable PTCL and Ufone 4G to embrace fresh business models, optimize both internal and external resources, and leverage Artificial Intelligence to make well-informed decisions.”
The business transformation project enables PTCL & Ufone 4G to offer Cloud services, modernize business processes, and gain better business insights. With SAP S/4HANA and its underlying HANA database, PTCL & Ufone 4G can access data on demand and share it with relevant departments.
Companies adopting SAP’s RISE with SAP S/4HANA can establish their digital footprint and achieve innovation objectives to work with new business models and serve markets at a faster pace. The reduction of duplication of efforts through improved business insight, while ensuring increased transparency, helps organizations gain necessary competitiveness in the information age.
Islamabad, September 12, 2023: Pakistan Telecommunication Company Limited (PTCL) and DynaSys Networks (DynaSys) announced the signing of two Memoranda of Understandings (MoUs) at a ceremony held at the National Aerospace Science and Technology Park (NASTP) in Rawalpindi.
The signing ceremony was jointly chaired by Aamer Ejaz, Group Vice President, Carrier Services, PTCL & Ufone 4G and Ali Akhtar, Founder and CEO, DynaSys Networks. The ceremony was attended by senior officials from both organizations, along with the leadership of NASTP.
The MoU on Internet of Things (IoT) establishes the technical framework for the integration of DynaSys’ IoT platform and end user devices with PTCL’s Cloud and cybersecurity infrastructure as well as wired and wireless transmission networks. This would culminate in a fully assimilated and first of its kind IoT service that would be commercially available to customers across Pakistan. The mission statement on IoT reaffirmed by both organizations is to jointly become Pakistan’s largest IoT service provider with the first to one million active end user subscriptions.
During the ceremony, Aamer Ejaz, Group Vice President Carrier Services, PTCL & Ufone 4G said, “We are excited to establish a partnership with DynaSys to support the IoT and satcom needs of our business partners. PTCL, a market leader in telecom, is proactively playing its role to bridge the digital divide to bring a positive change in the lifestyle of people. Such partnerships will help achieve that objective by providing futuristic, innovative and cost-effective solutions even in the remotest parts of the country. It will contribute significantly towards stirring the business activity and overall economic growth of the country.”
On the occasion, Ali Akhtar, Founder and CEO of DynaSys Networks, said, “The framework that DynaSys and PTCL have formally signed today is a giant leap for materializing IoT in Pakistan. The missing piece of the puzzle so far has been the platform which we have now solved. In the months ahead we will be working hand in glove to materialize Pakistan’s first full-fledged IoT service. On satellite communications, it is natural that the talent of both organizations would gravitate towards each other for a high impact market presence. We’re taking solid steps to dominate this space in Pakistan and to spread out to the broader region.”
The MoU aligns the vast technical and commercial expertise of DynaSys’ satellite communications team with PTCL’s extensive satellite communications infrastructure and rich history of satellite services in Pakistan. Through this alliance, both companies not only endeavor to become Pakistan’s largest satellite communications systems integrators and service providers, but also aim to significantly increase market share across the region.
Islamabad, August 22, 2023: Pakistan Telecommunication Company Limited (PTCL) and ChildLife Foundation have partnered to provide telecom services for the remote telemedicine facility in more than 200 telemedicine satellite and emergency centers across Pakistan.
Zarrar Hasham Khan, Group Chief Business Solutions Officer, PTCL & Ufone 4G and Dr. Ahson Rabbani CEO, ChildLife Foundation, chaired the ceremony recently held at ChildLife Foundation’s Emergency Center at Civil Hospital, Karachi. Basharat Qureshi, Group VP Enterprise PTCL, Umar Farooqi, Group Director Enterprise PTCL, Syed Ali Hussain, GM Information Technology ChildLife Foundation & Shahzad Zaki, GM Communications ChildLife Foundation, were also present on the occasion, along with other officials.
PTCL is providing ChildLife Foundation with its state-of-the-art connectivity solutions that are equipped with latest technology & managed services.
During the ceremony, Zarrar Hasham Khan, Group Chief Business Solutions Officer, PTCL & Ufone 4G said, “We are honored to enter a partnership with ChildLife Foundation to support the children of the country. PTCL, being a national company, is leading the digitalization effort across the country. Through such partnerships, PTCL continues to play its key role in the development of telecom infrastructure by providing innovative and secure solutions to the health sector that will further contribute towards the overall social growth of the country.”
On the occasion, Dr. Ahson Rabbani CEO ChildLife Foundation said, “The partnership with PTCL signifies a significant stride in utilizing technology to bridge healthcare gaps in underserved areas. These Telemedicine Satellite Centers, powered by PTCL's communication solutions, enable remote communities to access expert pediatric consultations, overcoming previous barriers to quality healthcare. ChildLife aims to ensure that geographical limitations do not compromise a child's health. This collaboration highlights the organization's determination to bring about positive change through innovation and accessible healthcare.”
PTCL and ChildLife Foundation place highest level of commitment to provide best-in-class emergency health services to the children across Pakistan. This agreement is part of the growth momentum in the diverse areas of ICT and Security Solutions, which is key to a digital eco-system in Pakistan.
Islamabad, August 18, 2023: Pakistan Telecommunication Company Limited (PTCL) and Board of Revenue Balochistan have signed an agreement for provisioning of IaaS Smart Cloud Services at PTCL’s Tier-III Data Center for Land Record Management System (LRMS) and Fiber Optic Connectivity at Facilitation Centers at different districts of the province.
Zarrar Hasham Khan, Group Chief Business Solutions Officer, PTCL and Roshan Ali Sheikh Senior Member, Board of Revenues Balochistan signed the agreement at a special ceremony of “Balochistan E-Stamping Project (Energized by PTCL Smart Cloud) and Revenue Sahooliyat Center Quetta (Board of Revenue Balochistan); recently held at Quetta Club, Quetta Cantt Balochistan,
Bank of Punjab as a collection agent partner and Systems Limited as Technology Partner were also present at the ceremony.
While addressing to the ceremony Zarrar Hasham Khan, Group Chief Business Solutions Officer, said “Today is an important day for the people of Balochistan. PTCL is proud to be the important pillar of this digital transformation and Modern technology adaptation by providing Smart Cloud solution in PTCL’s Tier III Data Center facility and fastest Internet and data connectivity through its Fiber Optic network in Gwadar, Quetta and far-flung areas across the province. He further added that This project will be the largest database of Balochistan. With the support of Balochistan government, this project will be expanded across the province. PTCL Will continue to play role in the development and better of Balochistan.”
Senior Member Board of Revenue, Roshan Ali Sheikh, said, “Inauguration of Balochistan E-Stamping Project and Facility Center Quetta is a historic initiative of government. The launch of e-stamping will be a big success, a substantial boost to revenue. Digital technology will stop tax collection leakages and ease the public. These projects will create transparency, accountability and maximum level of paperless environment. Effective revenue collection from e-stamping will generate 2 billion revenues. Now in just 15 minutes land record will be available with scan code. With the implementation of Land Record Information Management System, the Revenue Department is on the path of development.”
The ceremony was attended by several dignities from different departments and institutions such as Brig. Rafique. Mr. Hamza Shafqat – Secretary Information. Dr. Khalid Hafeez – VC Balochistan University of Information Technology, Engineering and Management Sciences. Syed Zafar Ali Bukhari – Secretary Excise and Taxation Balochistan. Brig. Wajahat. Farid Khan – BOP. Mr. Khalid Saeed – CEO R2V, etc.
PTCL endeavors to provide best-in-class services to its partners across Pakistan. This agreement is part of the growth momentum in the diverse areas of ICT and Security Solutions, which is crucial to a digital transformation and eco-system in Pakistan.