Islamabad, July 31, 2019: PTCL is proud to support the startups incubated at National Incubation Center (NIC), Karachi at a special graduation ceremony for their first cohort of startups at its facility in NED University, Karachi.

The ceremony was attended by Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, Fariha Tahir Shah, GM Corporate Communication, PTCL, Atif Rais Khan, Chief Executive Officer, LMKT, Shabahat Ali Shah, Executive Director National Information Technology Board (NITB), Shahjahan Chaudhry, Project Director, NIC Karachi, along with tech entrepreneurs, business leaders, professionals and students. The 17 graduating startups span a variety of industries, including, education, agriculture, commerce, waste disposal and robotics.

On the occasion, Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, said, “On behalf of PTCL, I would like to congratulate all the startups, who successfully graduated today. We are glad to be partners with NIC Karachi and Peshawar as PTCL believes in supporting the talented youth of Pakistan as they are the future leaders who will take our country to the next level of growth. I would also like to congratulate the management of NIC Karachi, LMKT and Ignite for achieving this milestone. We will continue to extend our support in building entrepreneurial spirit in the youth of Pakistan.”

On the occasion, Shahjahan Chaudhry, Director NIC Karachi, said, “NIC Karachi’s inaugural graduation ceremony is not just an important milestone for the Center, it is a landmark moment for the Sindh’s startup ecosystem. We are happy to have PTCL’s presence at this ceremony, who have supported us in our journey. At NIC Karachi, we aim to nurture the spirit of independent thinking in our youth and this is reflected in the diversity of the startups we have incubated here.”

Launched in 2018, NIC Karachi is an Ignite-MoITT funded incubator that is operated by LMKT in collaboration with PTCL, HBL, PPAF and NED University. The Center aims to incubate over 200 next-gen businesses in five years. NIC Karachi offers entrepreneurs and promising startups from Sindh a variety of programs, ranging from two-day boot camps to year-long acceleration programs, as well as access to mentor and investor networks, and technical resources.

Being a national company, PTCL supports initiatives and programs that help youth and entrepreneurs in Pakistan. Ends

Islamabad, July 17, 2019: Pakistan Telecommunication Company Limited (PTCL), the country’s leading telecom and ICT services provider, has announced its financial results for the six months period ended June 30, 2019 at its Board of Directors’ meeting held in Islamabad on July 17, 2019.

Despite tough economic conditions, PTCL Group’s financial performance has shown marked improvement over comparative period. PTCL Group’s revenue for the half-year has grown year-on-year (YoY) by 9% to Rs. 66.3 billion as a result of an accelerated growth in the Ufone and Ubank revenues. Ufone revenue has increased double digits YoY, Ubank, a microfinance banking subsidiary of PTCL, has shown significant growth of 50% in its revenue over last year. PTCL Group’s operating profit and net profit for the half-year have improved by 20% and 10% respectively as a result of the revenue growth.

PTCL revenue of Rs. 35.8 billion for the half-year is marginally lower than last year (0.8%). PTCL’s flagship Fixed Broadband services posted revenue growth of 5%. PTCL continues its journey to upgrade top 100 exchanges under Network Transformation Project (NTP) in different parts of Pakistan. For the 76 exchanges fully transformed to date in 12 cities, YoY revenue growth is even higher at 13% and there is a 30% reduction in customer complaints.

Corporate & Wholesale business continued its growth momentum from a strong 2018 and has achieved double digits revenue growth. PTCL has entered into a strategic partnership with Zong for network expansion, through provision of PTCL’s VSAT services in remote and far-flung areas of Pakistan.

Wireless revenue for the period has declined on YoY basis due to strong competition by the cellular companies providing wireless data services. There is continued decline in domestic and international voice revenues due to continued conversion of subscribers to OTT, cellular services and illegal/grey traffic termination resulting in declining voice traffic volumes.

PTCL has posted a Net Profit after Tax, which is 3% higher than last year. Operating profit for the period remained under pressure compared to last year mainly due to increase in operating cost on account of significant hike in power tariffs and currency devaluation. However, non-operating income has increased due to higher income on investments as a result of increase in interest rates.

PTCL launched a special program ‘Experia’ to enable selected students of renowned universities with experiential learning and hence contribute towards the development of future leadership. After the success of PTCL’s Future Emerging Leaders program, its third batch has been successfully launched, while the graduation ceremony of the second batch was held to celebrate their success.

PTCL Razakaars organized a series of community Iftaars across 21 locations in Pakistan. PTCL was also a proud recipient of the ‘Diversity and Inclusion - Progressive Award’ for benefits, work-life balance and flexibility in line with the global diversity and inclusion benchmarks. Ends.

Islamabad, July 15, 2019: Pakistan Telecommunication Company Limited (PTCL) collaborates with Mera Sabaq Learning Systems to bring a unique educational series for children called ‘Alif Say Yay’ on PTCL Smart TV and Smart TV App. 

The series covers multiple video tutorials especially created to enable early education of children. The content is hosted on PTCL’s Video-on-Demand section, which is free of cost for all users. Through this content, every child can have access and gain understanding of the Urdu alphabets in a fun and unconventional way regardless of their economic and social background. 

Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, while commenting on the initiative, said, “PTCL, being a socially responsible organization believes that education is the foundation of a progressive society. Quality education is the birthright of every individual and is a pre-requisite for a meaningful life. At PTCL, we encourage startups and realize the importance of ingenuity, creativity and innovation for a better economic landscape of Pakistan.” 

While talking about this partnership, Hassan Bin Rizwan, Chief Executive Officer, Sabaq, said, “Its inspiring to see companies like PTCL coming forward and supporting the cause of education in such a positive manner. This collaboration will pave the way for the brighter future of our children, who will have our original ‘Alif Say Yay’ series on PTCL Smart TV and Smart TV App. Having our educational series hosted on such a large platform will allow us to further spread our mission.  

Mera Sabaq Learning Systems is an EdTech startup that operates with the objective of creating world class tutoring videos. Such initiatives will encourage young people to take up creative fields of work that can benefit millions of children in Pakistan.

PTCL also played a pivotal role in mentoring creative startups incubated at the National Incubation Center based out of Peshawar and Karachi, whereby providing small businesses a chance to scale-up their business ideas in custom-designed spaces provided by the company. Ends

Islamabad, June 28, 2019: Pakistan Telecommunication Company Limited (PTCL) recognized and acknowledged the achievements, resilience and commitment of high performing employees through its FUEL Future Leaders Program at a ceremony in Islamabad. The ceremony was attended by the company’s top management, along with participants who travelled from various regions, to mark and celebrate the graduation of the program’s second batch as well as to welcome the new batch.

Launched in 2013 as PTCL’s flagship leadership program, FUEL Program harnesses and develops the top talent in the company to prepare them for leadership challenges of tomorrow. The program entails a two-year challenging & comprehensive journey encompassing various experiential learning & development opportunities.

The focus of the program is to nurture the top performing talent within PTCL, enabling them to take on leadership roles. Equipped with knowledge and skills, high performing employees take on leadership roles to enhance the business and contribute to the overall success of PTCL.

On the occasion, Rashid Khan, President & CEO, PTCL, said, “We, at PTCL, are proud of the young and burgeoning talent who have successfully graduated from FUEL Program this year. I am impressed to see the leadership emerging from various parts of PTCL in Pakistan. The future of our country rests on empowering our youth to take on challenges ahead. PTCL will continue to invest in capacity building of its employees as they are the most important assets in our company. My message to the youth is to pursue their dreams with zeal and fervor and continue to move forward in their professional careers with commitment and dedication.”

PTCL focuses on the professional development of its employees and undertakes many initiatives to support them to become future leaders. Ends

Islamabad, June 25, 2019: PTCL launches its Flagship Summer Internship Program 2019 known as ‘Experia’, where only those candidates are selected who went through On-Campus Assessment Center conducted by PTCL.

Every applicant who undergoes the assessment center also receives a Customized Individual Assessment Center Report, which helps the young talent to know their strong and weak areas as a professional. It also acts as a feedback tool for identifying their areas of improvement and their future development. More than 600 applicants went through the rigorous process and 25 have been selected for this program.

During the internship duration, the Experians will be working on real-time business projects. They will also undergo a holistic learning program in various functions like Employee Health & Safety Initiatives, Corporate Social Responsibility Drives, Functional & Behavioral Competency Development, Organization Culture & Way of Work and Exposure to Leadership Teams.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “We are excited to welcome onboard all the selected candidates, who have made it this far. We look forward to provide them with a great learning experience at PTCL. I believe that the future of Pakistan depends on the grooming our young talent into future leaders. We have made concerted efforts as an organization at PTCL to embrace change and open doors to the best talent available in the country. We have evolved steadily and transformed into a digitally savvy organization and are moving in the right direction.”

Being a national company, PTCL believes in providing a diverse, progressive and enabling environment for the youth to develop their talent. Ends

PTCL working diligently on restoring internet services

Islamabad, June 24, 2019: Pakistan Telecommunication Company Limited (PTCL) would like to update its customers that due to multiple cable cuts, internet services were impacted in different regions across Pakistan.

Commenting on the scenario, Fariha Tahir Shah, General Manager, Corporate Communication, PTCL, said, “We sincerely regret the inconvenience caused to our valued customers. PTCL has deployed all its technical resources to restore and stabilize the services as soon as possible. Furthermore, internet services have been partially restored in many areas.” She added that a high level investigation committee has been constituted to determine the root cause of the outage.

PTCL’s technical teams are working on fully restoring the network for business continuity and high availability. Ends

Nano IT Solution and Arpus Technologies Secure Top Slots at Pakistan Startup Cup

Islamabad, June 17, 2019: Pakistan Telecommunication Company Limited (PTCL) and LMKT (www.lmkt.com), a leading Pakistan-based technology services company, is pleased to announce that National Incubation Center Peshawar startups secured first and third positions in the Pakistan Startup Cup 2018-19, which is the nation’s biggest and most noteworthy startup competition. This is a major milestone for the LMKT- and PTCL-operated innovation platform, funded by Ignite (formerly known and ICT R&D Fund), in such a short span of time.

The Pakistan Startup Cup is organized by TiE Islamabad in Partnership with US State Department and Griffin Worx, USA (which was formerly known as Startup Cup LLC). Since its inception in 2013, the Cup has attracted the best startups from across the country.

Mr. Shafqat Mahmood, Federal Minister for Education and Professional Training and His Excellency Paul W. Jones, Ambassador of United States of America to Pakistan were the guests of honor at the prize distribution ceremony. They showed great interest in the pitches of both the startups and appreciated them for their innovation. Nano IT Solutions, which creates immersive virtual reality experiences, took the top prize of one million Pakistani Rupees, while Arpus Technology, a startup that manufactures electro-surgical units secured the 3rd spot.

This is the first time in the five-year history of the competition that KP-based startups have gained top positions. This is especially remarkable as this year the nation’s largest startup competition attracted over 2000 applicants. Approximately, 180 startups from Khyber Pakhtunkhwa participated in a series of workshops and pitches that were held in Islamabad, Lahore, Karachi, Peshawar, Quetta and Faisalabad. The startups went through various stages to further qualify during a rigorous 10-month period. The top 3 finalists from six cities presented their pitches to an esteemed panel of judges that comprised top entrepreneurs and business leaders from Pakistan.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “We are proud of the winners of Pakistan Startup Cup, Nano IT Solution and Arpus Technologies, who have shown excellence and potential to stand out as the leading startups amongst the pool of talent available. We also congratulate NIC Peshawar, with whom we have collaborated to provide a platform for empowering young entrepreneurs.”

“Today is the proud moment for NIC Peshawar and LMKT along with all our partners including PTCL, who believed in providing an enabling platform to shape tomorrow’s business leaders”, said Murtaza Zaidi, Director, NIC Peshawar. He added, “This is the first time that two Peshawar-based startups secured top positions in a nation-wide competition, which is testimony to the hard work and dedication of all the stakeholders of NIC Peshawar.”

PTCL and LMKT will continue to provide support to startups and realizes the importance of innovation, creativity and initiative for successful transformation of the economic landscape of Pakistan. Ends

 Islamabad, 31 May, 2019: PTCL’s Razakaar, an in-house volunteer force, achieved yet another milestone of hosting open-air Iftaars, whereby the company was able to reach out to approximately 10,000 beneficiaries across the nation. The company hosted special Iftaars for deserving communities across the country in the second Ashra of Ramazan.

Razakaars made the effort to personally reach out to the most deserving individuals, hence living up to the true spirit of the month. Special arrangements were made at mosques, hospitals and open spaces for labour communities. The initiative encouraged PTCL employees and their families to become a part of the volunteer program providing a platform within the company to be able to give to the underserved society and serve communities they reside in.

In Islamabad and Rawalpindi, elaborate Iftaar spreads were laid out at the Shah Faisal Mosque, Islamabad, along with distribution of lunchboxes by mobile vans in the twin cities. The Razakaars also made Iftaar arrangements at notable mosques in Peshawar and Abbottabad. Efforts were made in different cities, i.e. DI Khan, Lahore, Multan and Bahawalpur for serving Iftaars to patients and attendants at various local hospitals. Furthermore, PTCL also made concerted efforts and reached out to the farthest corners of the country such as Khairpur, Thar and the brick-worker community at Thera Meel Dasht, Balochistan.  

Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, appreciated the efforts of the volunteer force and said, “We are very proud of our PTCL Razakaar force that continues to support communities and spread joy by demonstrating true spirit in the holy month of Ramazan. Being a national company, we have presence from the smallest town in rural areas to the largest metropolitan cities across the country. PTCL is humbled to contribute to the society and will continue its humanitarian activities with the same zeal and fervor across Pakistan.”

Being a socially responsible organization, PTCL promotes the fostering of societal development and encourages employee volunteerism. The Razakaar Program has emerged as an integral part of the company’s CSR initiatives that include many activities covering Health, Education, Youth Development, Inclusion, Environment and Disaster Response. PTCL has a history and legacy to serve the nation since its inception. Ends

Islamabad, 30 May: Pakistan Telecommunication Company Limited (PTCL), the country’s largest telecom services provider, collaborated with Daraz, Pakistan’s biggest e-commerce platform, to offer exclusive Daraz shopping vouchers to PTCL customers.

This initiative provides discounts to PTCL customers, who are new to Daraz, and PTCL users who are already customers of Daraz, on purchases made through Daraz website and Daraz App. The vouchers will be sent to PTCL customers as part of their bill and the offer will be valid for one time purchase only made during the month of June.

Speaking on this partnership, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “We strive to provide our customers with new offerings through unique and innovative collaborations using digital services. Through partnerships like these, PTCL aims to lead Pakistan into the digital era by engaging with its massive customer base nationwide, enabling customers to experience fast, secure & convenient services and strengthen the economic infrastructure of the country.”

Speaking on this partnership, Ehsan Saya, Managing Director, Daraz Pakistan, said, “In today’s digital age, Daraz has emerged as the most popular platform for quick, safe and dependable purchasing experience in Pakistan. With PTCL’s massive network and customer base, we are glad to partner with the company and offer a joint proposition for purchases through Daraz to all their customers.”

Through such strategic partnerships, PTCL strives to provide a truly digital lifestyle, along with introducing innovative solutions and offerings for its customers across Pakistan. Ends

Islamabad, May 8, 2019: Pakistan Telecommunication Company Limited (PTCL) is offering 40% discount on installation charges of all new connections for a limited time period only.

All new connections include PTCL unlimited internet, digital quality TV & reliable telephone services that allow subscribers to get best experience. Customers can now enjoy high speed unlimited internet up to 20Mbps on copper and up to 100Mbps on fiber at affordable prices on different packages and services across Pakistan.

Talking about the offer, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “PTCL continues to offer best-in-class services to its valued customers. We are constantly working to improve our products and services in line with the customers’ expectations. Being a national company, we believe that every citizen should be able to experience a digital life style. Therefore, PTCL is introducing such offers to cater to the ever increasing demand for unlimited data and high speed internet at affordable rates.”

PTCL endeavors to serve customers across Pakistan with a wide and diverse range of products and services. Ends

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Islamabad, May 02, 2019: Pakistan Telecommunication Company Limited (PTCL), the country’s largest communication services provider, accepted the ‘Diversity and Inclusion Progressive Award’ for Benefits, Work-Life Integration and Flexibility in line with the Global Diversity and Inclusion benchmarks.

The award was presented at the Annual Diversity & Inclusion Conference and Awards 2019 under the aegis of HR Metrics.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “It is an honour for PTCL to win this prestigious award on Diversity & Inclusion. PTCL has come a long way in terms of our organizational culture and progressive policies. We believe that our people are our biggest strength and want to foster a challenging yet flexible environment with emphasis on inclusion to succeed and grow as an organization. Working as a progressive and innovative team, PTCL continues to serve the nation.”

PTCL has evolved into a contemporary organization over the past seven decades and has constantly revisited its benefits structure to ensure that its employees have access to equitable policies that provide opportunities for flexible work hours, possibilities of working from home and an adequate leave policy.

The diversity and work culture at PTCL further promote and encourages work-life-balance and inclusion in order to boost employee engagement. Within its work space, PTCL has designated areas for fitness, day-care, and recreational facilities. End

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Islamabad, April 30, 2019: Pakistan Telecommunication Company Limited (PTCL) organized a Box of Happiness initiative for the elderly in the first quarter of 2019 through its in-house volunteer force, PTCL Razakaar.

PTCL employees from numerous regions of Pakistan donated generously in making hand-packed gift boxes for people living in old age homes and impoverished communities. The Razakaar force then reached out to a multitude of facilities along with open communities in over 25 locations.

The volunteers were able to spread smiles across 1,718 deserving persons and a total 6,544 volunteer hours were spent on this initiative.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer PTCL, said, “PTCL is proud of its Razakaar force taking such initiatives for the less privileged and underserved population of the country. Box of Happiness initiative brought joy to the elderly people residing in old age homes across different cities in Pakistan. We believe that we must take responsibility and ownership of our communities.”

PTCL Razakaar involves the company’s employees on a quarterly basis in the six focus areas of its Corporate Social Responsibility, which are Education, Youth Development, Health & Safety, Environment, Disaster Response and Inclusion. Ends

Islamabad, April 25, 2019: Pakistan Telecommunication Company Limited (PTCL) has transformed 13 more exchanges in 7 cities as part of its Network Transformation Project (NTP).

The upgraded exchanges include Ghakhar, Vaniawala and Pasroor Road exchanges in Gujranwala, Shahdara, Egerton Road and Bahria Town exchanges in Lahore, Chaklala & Islamabad Town exchanges in Islamabad, Charsadda Road & Cantt. exchanges in Peshawar, Sargodha Road exchange in Faisalabad, Wah Cantt. exchange in Rawalpindi and Kharian exchange in Kharian.

Through PTCL’s new network, customers can experience a faster and more reliable internet based on the company’s enhanced copper network, along with a new fiber network. The upgraded exchanges under NTP have already resulted in a 40% reduction of customer complaints.

Jahanzeb Taj, Chief Business Operating Officer, PTCL, said, “Under NTP, PTCL has invested considerably in transforming and upgrading its top 100 exchanges, which have the highest number of customers in major cities. As a result, customers can now experience a quality network that offers high speed unlimited internet, state-of-the-art technology, seamless surfing and unlimited data streaming, all of which is vital in today’s digitally connected world.”

PTCL customers can view the upgraded exchanges through company’s official website and subscribe to 8, 15, 25, 50 and 100 mbps unlimited internet packages offered in transformed exchanges with free PTCL calls, unlimited downloads, free PTCL Smart TV & Smart TV App and free Wi-Fi router.

The company is striving to provide better services and improved network quality to customers for a truly digital lifestyle. Ends

Islamabad, April 23, 2019: Pakistan Telecommunication Company Limited (PTCL) and Zong 4G have entered into a strategic partnership for network expansion in remote and far-flung areas of Pakistan. The collaboration will ensure provision of VSAT services by PTCL to further support and expand the network coverage across the country.

­­­­­­­­­­­­­­­­­­­The agreement was signed by Saad Muzaffar Waraich, Chief Technology & Information Officer, PTCL, and Li Wenyu, Chief Financial Officer, ZONG 4G, during the ceremony held at Zong 4G Headquarters in the presence of the senior management and officials of respective companies.

The collaboration will ensure state-of-the-art VSAT satellite services to further enhance the network coverage and enabling customers from remote areas to enjoy increased speed through Zong 4G’s widest coverage. Being the most experienced in the domain of satellite communication, PTCL also has extensive ground support, operation and implementation infrastructure to serve a variety of satellite communication applications. The company will offer a complete spectrum of end-to-end connectivity to Zong 4G designated sites.

Speaking on the occasion, ­­­­­­­­­­­­­­­­­­­Saad Muzaffar Waraich, Chief Technology & Information Officer, PTCL, said, “We are pleased to sign the agreement with ZONG 4G. PTCL has been serving as the communication backbone of the country since inception of Pakistan and this partnership will help them to expand their high-quality voice and data services to the underserved markets of Pakistan. We are at the forefront of leading the digitization across Pakistan through such partnerships. PTCL continues to play its role in the development of telecom infrastructure, contributing to the overall economic growth of the country.”

Commenting on the partnership, Mannan Shabbir, Executive Director, Corporate Affairs Division & Company Spokesperson, said, “Being the first and the only operator with more than 10,000 4G sites across the country, Zong 4G is providing the widest 4G coverage to the largest 4G subscriber base in the Pakistan at an unprecedented scale. Our partnership with PTCL is a testament to our customer-centric approach by providing our customers with the best possible services and solutions through our ever-expanding data network. Leading digitalization efforts across Pakistan, we continue to thrive, not only in the mainstream cities, but also in far-flung and remote areas of Pakistan providing reliable and seamless connectivity.”

As the winner of ‘Best in 4G services’ award by the Consumers Association of Pakistan and with more than 11 Million 4G customers, Zong 4G is the leading 4G operator of the country. Through its continued investment in the network and infrastructure, the company is enabling its customers in every nook and corner of the country to experience world-class 4G services. The collaboration will further enhance the digital agenda of Zong 4G and PTCL in empowering millions to remain connected anywhere and everywhere. Ends

Gender Pay Gap Data-2024

Islamabad, April 17, 2019: Pakistan Telecommunication Company Limited (PTCL), the country’s leading telecom and ICT services provider, has announced its financial results for the quarter ended March 31, 2019 at its Board of Directors’ meeting held in Islamabad on April 17, 2019.

PTCL Group’s revenue for the quarter has grown YoY by 11% to Rs. 33.5 billion as a result of an accelerated growth in the Ufone and Ubank revenues. Ufone revenue has increased double digits YoY, UBank, a microfinance banking subsidiary of PTCL, has shown significant growth of 53% in its quarterly revenue over last year. PTCL Group’s operating profit and net profit for the quarter have improved by 34% and 95% respectively as a result of the revenue growth.

PTCL revenue of Rs. 17.9 billion for the quarter is slightly lower than last year. PTCL’s flagship Fixed Broadband services posted revenue growth of 5.8% over last year. PTCL continues its journey to upgrade top 100 exchanges under Network Transformation Project (NTP) in different parts of Pakistan. For the 76 exchanges fully transformed to date in 12 cities YoY revenue growth is even higher at 12% and there is 40% reduction in customer complaints.

Corporate business continued its growth momentum from a strong 2018 and has achieved a double digit growth YoY. Growth drivers for corporate business are Cloud Infrastructure, IT, Security and Managed Services projects.

Wireless revenue for the quarter has declined on year-on-year basis due to strong competition by the cellular companies providing wireless data services. There is continued decline in domestic and international voice revenues due to illegal/grey traffic termination, continued conversion of subscribers to OTT and cellular services resulting in declining voice traffic volumes.

PTCL posted a Net Profit After Tax which is 10% higher than last year. Operating profit for the quarter remained under pressure compared to last year mainly due to increase in operating cost on account of significant hike in power tariffs. However, non-operating income has increased due to higher income on investments as a result of significant increase in benchmark interest rates by the State Bank of Pakistan.

As a national company, PTCL has undertaken various initiatives for climate change and environmental preservation such as collaborating with Ministry of Climate Change to support the Clean Green Pakistan Movement by planting 200,000 trees on company sites. Further, PTCL being an environment friendly company, has also launched campaign for its customers to opt for eBilling, instead of receiving monthly paper bills. PTCL headquarters, a green office certified by WWF, observed Earth Hour to show its support towards the global cause.

Being a national company, PTCL shared patriotism of every Pakistani in their love of motherland by supporting ’Sherdil’, a Pakistani movie that highlights the sacrifices, courage and spirit of our PAF pilots, which brought the entire nation together in solidarity and love for Pakistan. Ends

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Islamabad, April 12, 2019: Pakistan Telecommunication Company Limited (PTCL) launched ‘PTCL Gamers Hub’ for the gaming community at the two-day event ‘FACE Music Mela 2019’ being held at Pakistan National Council of Arts, Islamabad.

This premier gaming event is aimed at providing computer and console gaming enthusiasts a first-hand experience of PTCL’s high speed internet. Online gaming is a positive entertainment and sporting activity that is imperative for the development of youth and is aligned with PTCL’s digital strategy.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “Leveraging Etisalat Group’s digital services and experience in UAE, PTCL is providing a platform with unlimited internet and data, where nation’s tech savvy youth can experience seamless multi-player networked gaming within the country. It will also provide exciting opportunity to help boost the profile of Pakistan’s growing gaming community, offering a unique and integrated platform for the gaming community to socialize and compete on.”

PTCL, being the largest internet service provider, realizes that true gaming experience can only be achieved with best-in-class broadband services with optimized latency towards renowned gaming servers in the world. PTCL is actively engaged in route optimization and peering initiatives to achieve lower latency and an improved user experience for gaming on European and Asian servers.

The company has started to transform its network under the Network Transformation Project (NTP) with upgradation of top 100 exchanges across Pakistan. Under NTP, PTCL has already started offering Fiber-To-The-Home (FTTH) in selected areas in Pakistan with speeds up to 100mbps along with state-of-the-art technology, Gigabit Passive Optical Network (GPON). This will ensure seamless surfing, unlimited data & streaming, non-stop internet and an immersive gaming experience for customers. 

With this initiative, PTCL is creating a momentum for building a digitally connected Pakistan. Ends

Islamabad, April 8, 2019: Pakistan Telecommunication Company Limited (PTCL) has partnered with Netflix, the world’s leading internet entertainment service. This partnership will enable PTCL customers to easily pay for their Netflix subscription as part of their monthly PTCL broadband bills, eliminating the need to share additional credit card or debit card details.

New and existing PTCL customers can avail this service by simply registering at https://www.ptcl.com.pk/netflix.

Speaking on this collaboration, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “Many PTCL customers enjoy the stellar content catalogue of Netflix through our broadband service that offers seamless high speed internet connectivity. This encouraged us to offer them a convenient way to pay for their Netflix subscription through their monthly PTCL bills.”

Speaking on the partnership, Tony Zameczkowski, Vice President, Business Development, Asia, Netflix, said, “The growing broadband internet ecosystem in Pakistan is fueling the rise of video consumption in the country. Our association with PTCL enables their customers to seamlessly pay for their Netflix subscription, and enjoy the wide breadth of content from across the world on any internet connected screen.”

PTCL provides digital lifestyle to its customers through its vast array of products and services, including international collaborations like Netflix, that bring ease and convenience to the subscribers. Ends

Islamabad, March 31, 2019: Pakistan Telecommunication Company Limited (PTCL) observes Earth Hour 2019 under the international WWF campaign ‘#Connect2Earth’ by turning off all lights at PTCL HQ in Islamabad from 8:30 to 9:30 pm.

PTCL HQ, a Green Office certified by WWF, observed one-hour solidarity to show its support towards the global cause. The company also encouraged its employees to participate by switching off non-essential lights at their homes.

Speaking on the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “We at PTCL, believe that observing Earth Hour demonstrates our resolve to work towards conservation of the environment. As a commitment towards this cause, we switched off extra lights to conserve power & energy and contributed in environmental preservation for a better future of our planet. As part of our pledge for clean and green Pakistan, we have started nationwide tree plantation campaign, planning to initiate cleanliness drives across major cities and providing customers with eBilling option.”

Rab Nawaz, Senior Director Programmes, WWF-Pakistan stated, “We are glad that PTCL is at the forefront to show solidarity towards Earth Hour. Pakistan is amongst the top ten countries affected by climate change. PTCL’s support in plantation of 200,000 mangroves seeds in Balochistan, under the nationwide tree plantation campaign, ‘Rung Do’, which is the largest commitment from corporate sector so far. All of us should pledge to take action in our capacity as an individual, business and policy & decision-maker to help save nature and protect the environment.”

Recently, the company has signed an MoU with the Ministry of Climate Change to plant 200,000 trees on PTCL sites across Pakistan and ban non-recyclable plastics at their HQ in Islamabad.

Being a national company, PTCL pledges to support Earth Hour to save nature, reduce climate change and protect the environment. Ends

Islamabad, March 26, 2019: Pakistan Telecommunication Company Limited (PTCL) and Ministry of Climate Change (MoCC), Government of Pakistan, have signed an agreement to support the Clean Green Pakistan Movement. This collaboration will enable to tackle issues of low forest cover and poor cleanliness in urban & rural areas of Pakistan.

Under this MoU, PTCL and MoCC agreed upon afforestation of 200,000 trees across PTCL sites in the next five years. The MoU was signed by Syed Mazhar Hussain, Chief Human Resource Officer, PTCL and Babar Hayat Tarar, Additional Secretary, Ministry of Climate Change, followed by plantation of saplings at PTCL HQ.

Furthermore, PTCL will initiate cleanliness drives in Karachi, Lahore and Islamabad to assist the solid waste management. In the initial phase, the company pledges to ban non-recyclable plastics in PTCL HQ in Islamabad. The company shall also arrange clean drinking water for its employees in connection with its resolve to implement health care and better environment to the workforce. Moreover, PTCL will also install filtration units to provide clean drinking water for the general public.

On the occasion, Ms. Zartaj Gul Wazir, State Minister for Climate Change, said, “We are glad to collaborate with PTCL on Clean Green Pakistan Movement, which is to create awareness across the country regarding the importance of environmental preservation. PTCL has initiated a comprehensive awareness campaign on converting customers from paper bill to eBilling, which is a step in the right direction. As a nation, we need to come together to tackle issues like pollution and low forest cover. Under the Prime Minister Imran Khan’s vision of clean and green Pakistan, partnerships like this are going to pave the way in achieving our objective.”

On the occasion, Rashid Khan, President and CEO, PTCL, said, “As a national company, it is our responsibility to support Clean Green Pakistan Movement. We are happy to collaborate with Ministry of Climate Change to create awareness and conduct trainings on environmental preservation. To promote this initiative, our teams across Pakistan will be executing afforestation campaigns.”

In the past, PTCL has partnered with WWF for plantation of 200,000 mangrove seeds in Balochistan, as part of the conservation organization’s nationwide tree plantation campaign, called ‘Rung Do’. PTCL HQ is also Green Office certified by WWF.

Recently, the company has also taken steps to ensure that numerous avenues are open for customers to opt for eBilling like PTCL website, Touch App and helpline 1218, to go paperless and save trees.

PTCL is constantly contributing towards saving the environment and a greener Pakistan. Ends

Introduction:

M/s Pakistan Telecommunication Company Limited (PTCL), intends to sell its property through transparent and competitive bidding process on “As is” basis. The property being offered is strategically located on I.I Chundrigarh road Karachi, adjacent to Jang press. With area measuring 13583 square yards, it is the most sought-after property in the vicinity.

Objective:

PTCL is soliciting competitive offers from individuals/Firms/Companies interested in purchasing property located at prime location.

Property Details:

Bid Documentation & Detailed Information: 

For further queries or information: 

PTCL POC: Arslan Minhas 0330-0113214 arsalan.sajjad@ptclgroup.com 

Savills POC: Saad Anis 0346-8211074 saad.anis@savills.com 

Islamabad, March 24, 2019: Pakistan Telecommunication Limited Company (PTCL), celebrates the 79th National Day of Pakistan under the theme ‘Mein Hon PTCL, Mein Hon Pakistan’, with full zeal and fervour across Pakistan.

Customized photo booths that represent diverse culture and heritage of Pakistan are installed at the HQ and regional offices countrywide for the entire month of March. PTCL executives, senior management, along with employees and staff re-lived history by taking pictures and videos for a montage.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “PTCL, being a national company, always celebrates Pakistan Day with great passion and enthusiasm. Keeping the spirit alive this year, the entire PTCL family participated in different activities and campaigns to show solidarity with Pakistan. On this special day, let us all pledge to stay united and committed to make a difference for a brighter future.”

PTCL has grown and stood with Pakistan since its inception, connecting all four corners of the entire nation under one flag. Ends

Low rate of Rs. 1.25 incl. tax / 30 Sec 24 hours a day, without any daily charges.

Terms & Conditions

• Additional call setup charges of 15 Paisa (inclusive of tax) will be charged on every call.
• Default internet rate on all prepaid packages is Rs. 2.75+tax per MB at a charging pulse of 512 Kbs. On usage of 25 MBs, you will get 150 MBs free till midnight. To check remaining resources dial *707#.
• Offer is valid for prepaid customers only.
• No voice offers are available on this package.
• International Direct Dialing, Data and SMS Buckets & offers are available on this package.
• Uth Pack or Uth packages offers are not available on this package.
• The applicable base tariff is the same across the country; however, regional charges levied by respective Government/authorities may vary. Click here for details.
• Your SIM is your identity. Only use SIMs issued through Biometric Verification – PTA.
• After consuming the offer volume, the internet will remain active and will be charged at default tariff i.e., Rs. 2.75 + Tax per MB. Click here for more details.

Islamabad, March 20, 2019: Pakistan Telecommunication Company Limited (PTCL) encourages its customers to opt for eBilling, instead of receiving monthly paper bills, in its effort to help save the environment.

This initiative will, not only create awareness on preserving nature but, also gives customers an opportunity to contribute towards this cause.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “PTCL, being a national company, takes its responsibility to reduce paper usage throughout our company, that can have a significant impact in going green. We strive to provide our customers with easy and convenient options like eBilling that is secure and saves time.”

The company has taken steps to ensure that numerous avenues are open for customers to opt for eBilling. Customers can subscribe online through the PTCL website at ptcl.com.pk/eBill and through the TouchApp (Android & iOS). They can also call on the PTCL helpline 1218, subscribe to eBilling and opt out of receiving paper bills. All new customers are now receiving only eBills.

Furthermore, customers can pay their bills without showing a paper bill using UPaisa. They only need to provide a telephone number with the area code.

PTCL is contributing towards saving the environment and a greener Pakistan. Ends

Islamabad, March 18, 2019: Pakistan Telecommunication Company Limited (PTCL) has further transformed 9 exchanges in 7 cities as part of its Network Transformation Project (NTP).

The upgraded exchanges are Khyber Exchange in Peshawar, Tarnol & F11 Exchange in Islamabad, Jauhar Exchange in Karachi, DHA & Misrishah Exchange in Lahore, CTX Faisalabad Exchange in Faisalabad, Mumtazabad Exchange in Multan and Lohianwala Exchange in Gujranwala.

Through its transformed network, PTCL now offers faster connections with its enhanced copper network and new fiber network. NTP has yielded positive results in those specific areas where the exchanges have been transformed, resulting in reduction of 32% customer complaints.

The company has earmarked the areas of various exchanges, which have been transformed. The residents of these exchanges can easily find out if they reside in the upgraded exchange areas through the official website.

Muhammad Anwar Gaddafi, Executive Vice President, Sales, PTCL, said, “PTCL in an endeavor to provide reliable, high speed and unlimited internet for its customers is upgrading more exchanges under its Network Transformation Project across Pakistan. In our effort to make Pakistan digitally connected, the company’s focus is on improving service quality and strengthening the overall network infrastructure that will benefit the end customer.”

Under this massive project, PTCL plans to upgrade top 100 exchanges across Pakistan. The NTP program is of great significance to the company as it is customer centric and PTCL is striving hard to provide better services and improved network quality. Ends

Seamless Network Monitoring, Simplified Management

PTCL Managed NMaaS is a robust, cloud-based network monitoring solution that offers real-time insights into your network’s health and performance, all accessible through an intuitive web portal. With comprehensive visibility into network availability, utilization, and device-level performance trends, you gain full control and confidence in your network’s reliability and efficiency—without the need for extensive investment in hardware, software, or specialized resources.

 Key Features:

• Proactive Monitoring: Stay one step ahead with real-time alerts for faster issue resolution.
• 24/7 Support: Benefit from around-the-clock support, ensuring your network’s optimal performance and peace of mind.
• Bandwidth Utilization & Traffic Flows: Access insights into bandwidth usage and traffic patterns for better resource planning.
• Custom Reporting & Analytics: Tailor reports and analytics to gain the specific insights your business needs.
• Performance Metrics: Monitor packet loss, response time, and jitter to maintain quality and reliability.
• Application Monitoring: Get visibility into the performance of key applications, essential for efficient IT operations.

With PTCL O-View, gain the power of proactive network management and decision-making through integrated reports, trend analysis, and a dedicated IT helpdesk—all designed to support your organization’s unique needs and growth.

Contact 1260 for information

Islamabad, March 14, 2019: Pakistan Telecommunication Company Limited (PTCL) & its subsidiary, Pak Telecom Mobile Limited, Ufone, signed a Memorandum of Understanding (MoU) with edotco Group (edotco), leading end to end integrated telecommunications infrastructure services company, through its local operations edotco Pakistan Private Limited (edotco PK), to enhance the country’s connectivity capabilities.

This will open up collaboration opportunities amongst the parties in the areas of telecommunication infrastructure development. This includes efficient operations and energy management, fiberization as well as modernization of structures and offerings. It will meet the exponential data growth and usage requirement in the country as more users are transitioning from 3G to 4G and beyond.

On this occasion, Moqeem ul Haque, Group Chief Strategy Officer PTCL & Ufone, said, “We see this partnership as a strategic endeavor for all stakeholders and a step in the right direction for the industry. With edotco’s expertise having industry based practices from their footprint across the region and using PTCL & Ufone infrastructure, I am sure it will benefit our end consumers and also pave the way for users to take up digital opportunities.”

On this occasion, Arif Hussain, Country Managing Director of edotco, Pakistan, said, “The construction of the right sharable infrastructure is essential in realising the vision of a connected Pakistan. Partnering with leading telecommunication group like PTCL brings the nation closer to fulfilling this vision. PTCL and Ufone’s extensive footprint enables us to roll-out cutting-edge innovative solutions that will improve network coverage and capacity across different areas in the country. With data today considered a necessity, we need to start laying the foundation for next generation technologies that are scalable. Our strategy has always been to partner with the key players in the industry and we see this as a step closer to achieving Digital Pakistan ambitions.”

This partnership also puts Pakistan on a roadmap towards an international infrastructure of telecommunications landscape positioning for 5G era. Ends.

Terms and Conditions for the Loyalty and Reward App.

1. Introduction Welcome to MyRewards App, a loyalty and reward application operated by PTCL Group and created specifically for U.

2. Eligibility: The app is available to subscribers of PTCL Group be it be a user of Ufone Services or PTCL Services or Both.

3. Subscription Pack for PTCL:  Priced at Rs. 58 (inclusive of taxes) and auto-recursive

4. Affinity Deals: Upon subscribing to any of the above packs, users can access affinity deals from our partners. The Operator reserves the right to modify or terminate any deal at any time without prior notice.

5. Earning Rewards: Rewards can be earned based on the telecommunication spend of the subscriber. No fee is required to earn rewards. Rewards will be credited to the user's account as per the criteria set by the Operator.

6. Redeeming Rewards: Rewards can be redeemed from a special catalogue created for users. The catalogue items are subject to availability and can be changed at the Operator's discretion. Redeemed rewards are non-transferable and cannot be exchanged for cash.

7. Auto-Recurrence: The Daily Pack is auto-recursive and will renew every 24 hours unless canceled by the user. Users can cancel the auto-recursive subscription at any time via the app settings.

8. Termination and Modification: The Operator reserves the right to modify or terminate the loyalty and reward program at any time without notice. Users will be notified of any significant changes to the Terms via the app or SMS.

9. User Conduct: Users agree to use the app in a lawful manner and not to engage in any activities that could harm the Operator or other users. Any fraudulent activity will result in immediate termination of the user's account and forfeiture of all rewards.

10. Privacy Policy: By using the app, users agree to the collection and use of their personal data in accordance with our Privacy Policy.

11. Limitation of Liability: The Operator shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the app. The Operator is not responsible for any issues arising from partner deals.

12. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Pakistan.

13. Contact Information: For any questions or concerns regarding these Terms, please contact us at support@econceptions.mobi

 Islamabad, March 08, 2019: Pakistan Telecommunication Company Limited (PTCL) celebrates International Women’s Day by organizing various events under the theme ‘Better the balance, Better the world’, where female employees participated with passion and enthusiasm across Pakistan.

The session held at the PTCL Academy in Islamabad featured distinguished women speakers from different walks of life including Alia Zafar, HR Head, Askari Bank, Shahnaz Kapadia, CEO & Founder, Mera Maan, Fatima Anila, Founder, Alishverish and Samar Hassan, Co-Founder, Epiphany.

The guest speakers shared their success stories and how they overcame challenges throughout their professional careers. They talked about how women can help forge a more gender-balanced world through entrepreneurship, leadership roles and innovation.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “At PTCL, we make concerted efforts to encourage and support women in bringing out their true potential by giving them safe, open and healthy environment. The International Women's Day celebrates the achievements of women in our society and around the world. Our organizational culture is conducive and encourages women to be empowered in their careers and lives.”

The focus of the event was on making the session interactive with women participants. They were also provided with professional guidance with real life scenarios in the lives of working women. PTCL gave this opportunity to women to further cultivate their self-confidence, create a state of balance in their lives and promote equality for everyone.

PTCL, being a national company, provides equal opportunity, gender equality, prospects of growth and protects rights of women across the country. Ends

Privacy Policy for MyRewards

Dear Users,

Pakistan Mobile Communications Limited “PMCL/Ufone/We/us/Our” provides the MyRewards platform (“My Rewards”). My Rewards controls the information we collect for applicable laws and regulatory requirements directed by the “Authority” (Pakistan Telecommunication Authority – PTA or any other regulatory body as per laws in Pakistan).

PTML is committed to providing quality services to you and this privacy policy (“Privacy Policy”) outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Automatically Collected Information

Personal Information includes any information that directly and/or indirectly and/or in combination with other information, allows identification of an individual or group of individuals. This includes information about individuals even if no names or other contact details are collected. For example, information relating to an IP address, device or an online identifier may itself be Personal Information even with no direct link to a name or contact.

Personal Information includes any information that directly and/or indirectly and/or in combination with other information, allows identification of an individual or group of individuals. This includes information about individuals even if no names or other contact details are collected. For example, information relating to an IP address, device or an online identifier may itself be Personal Information even with no direct link to a name or contact.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

Upon subscribing to My Rewards and usage we collect your personal information such as sign-up information, your device and its technical specification, usage history, associated server logs, your transaction history, traffic data, location, and internet data, etc. (“Personal Information”). This is set out below in detail as well:

Sign-up information: We collect the information you provide when you sign up for a My Rewards account. This includes information such as your name, phone number, date of birth, email address, profile picture, and password required by us to authenticate your identity. When signing up, you may also choose to sync My Rewards with other services, such as your Photos, Videos, music, Documents, contacts, SMSs, Call log, List, x cloud, etc.

Log Data: Whenever you use our Service, in the case of an error in the app/portal we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the My Rewards when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies: Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, My Rewards may use third-party code and libraries that use "cookies" to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Device and technical usage information:

We collect the information you provide when you use My Rewards, such as your customer profile, unique identification code, mobile carrier, photos, videos, music, documents, contacts, SMS, Call log, App-list, xclouds: Facebook(pictures & Videos), Gmail, Dropbox, Instagram and time zone setting. We also collect device information such as operating systems, battery, signal strength, device identifiers, settings, and software names. We use this data to let you know about your usage statistics, to assist us in enforcing our terms, conditions and policies, to improve My rewards , and also to administer internal operations (such as for troubleshooting, data analysis, testing, research, statistical and survey purposes), to keep My Rewards safe and secure (including verifying accounts and activity) to comply with legal obligations.

Your usage information:

We want to make sure that MyRewards is easy and fun to use so we collect your usage data – such as stats about how you use our app

Transaction information:

we will collect information based on the storage plan you purchase via MY REWARDS so we can tailor MY REWARDS for you. This type of transaction-related data will only be used for value-added services including marketing with your consent.

Location information:

MY REWARDS collects information about your location based on one or more of the following:
• Derivations made from the IP address from which you connect;
• the Global Positioning System (GPS) of your device when MY REWARDS is running in the foreground or background; and/or (Together, “Location Information”).
• We use your Location Information to provide you with location-based tools and functions (“Location Functions”), provide customized nearby services or value-added services (including marketing) (“Location Value Added Services”) on MY REWARDS that we think you’d like. If you do not wish to share your GPS location with us or use any Location Functions, you can either switch off the GPS functionality on your mobile device

Other Ad-Hoc information:

We may conduct surveys or obtain other feedback, comments, and input from you via MY REWARDS or through websites or other platforms as deemed necessary based on viability. We use this information to understand your needs encircling what is working well, and what improvements can be made to enhance your user experience and improve MY REWARDS. we may use such information to provide marketing to you under the MY REWARDS Marketplace and Marketing section below.

Aggregated and anonymized Data:

We will use any of the above information to create aggregated and anonymized data, insights, and reports for internal business planning purposes and to understand how to improve MY REWARDS for our users.

We will also use the above-mentioned information to contact you and inform you regarding any new developments, features, or other important information about MY REWARDS.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to camera, microphone, accounts, contacts, or phone. The information that we request will be retained by us and used as described in this privacy policy.

The MY REWARDS uses certain third-party service(s) that may collect information used to identify you.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorized access, modification, or disclosure.

We will collect, use, and store your Personal Information as per our legal and regulatory requirements.

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

i. To facilitate our Services;
ii. To provide the Service on our behalf;
iii. To perform Service-related services; or
iv. To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this section periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on Care@Ptcl.net.pk.

MY REWARDS knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.

By visiting privacy policy, you are accepting the practices described in this Privacy Notice.

FAQs

1. What about Cookies?
2. Does MY REWARDSshare the information it receives?
3. How secure is the information about me?
4. What about third-party advertisers and links to other websites?
5. Which information can I access?
6. Are children allowed to use MY REWARDS ?
7. Conditions of use, notices, and revisions
8. Examples of information collected

1. What Personal Information about Customers does MY REWARDS gather?

The information we learn from customers helps us personalize and continually improve your MY REWARDS experience. Here are the types of information we gather. Information You Give Us: We receive and store any information you enter on our Website/App or give us in any other way. Where applicable, you may choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
i. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Websites/Apps, we use "cookies" and we obtain certain types of information when you access MY REWARDS.
ii. Mobile: When you download or use apps created by MY REWARDS or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalized content. Most mobile devices allow you to turn off location services.
iii. E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from MY REWARDS if your computer supports such capabilities. We also compare our customer list to lists received from other companies, to avoid sending unnecessary messages to our customers
iv. Information from Other Sources: We might receive information about you from other sources and add it to our account information.

2. What About Cookies?

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of MY REWARDS’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to check, or use any MY REWARDS products and services that require you to Sign in.

3. Does MY REWARDS Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries MY REWARDS, controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
i. Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In other cases, we operate stores, provide services, or sell product lines jointly with businesses like telecom operators. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
ii. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
iii. Promotional Offers: Sometimes we send offers to selected groups of MY REWARDS customers on behalf of other businesses. When we do this, we do not give that business your name and address.
iv. Protection of MY REWARDS and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of MY REWARDS, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments outlined in this Privacy Notice.

4. How Secure Is Information About Me?

i. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
ii. You need to protect against unauthorized access to your password and to your computer/mobile/device. Be sure to sign off when finished using a shared device.

5. What About Third-Party Advertisers and Links to Other Websites?

We do not have third-party advertisers or links to other websites on our platform. However, in case we opt for such third-party advertising in the future, the same will be covered therein and details will be added accordingly.

6. Which Information Can I Access?

MY REWARDS gives you access to a broad range of information about your account and your interactions with MY REWARDS for the limited purpose of viewing and, in certain cases, updating that information.

7.Are Children Allowed to Use MY REWARDS?

MY REWARDS does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use MY REWARDSonly with the involvement of a parent or guardian.

8. Conditions of Use, Notices, and Revisions

If you choose to visit/use MY REWARDS , your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, and resolution of disputes. If you have any concerns about privacy at MY REWARDS , please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Website/MY REWARDS frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

9. Deletion of Data

If you want the data collected while you used/visited MY REWARDS may to be deleted, you need to unsubscribe/log out the service via the app/web. Once you unsubscribe/log out from the service all your data is flushed from our systems and if you visit/use the service again you will be treated as a new user.

Also note: All data collected for MY REWARDS app & web is only used for customer personalization tracking and reporting. None of this is given to any third party and is encrypted.

Parties to the Agreement

These Terms describe a contractual agreement between You, the User of the Platform, and MY REWARDS regarding Your use of the Platform. MY REWARDS has the right to refuse access at its discretion for any or no reason. Without limiting the foregoing, you specifically acknowledge that MY REWARDS reserves the right to terminate or limit Your access if MY REWARDS determines, in its sole discretion, that You have violated the policies of MY REWARDS or any forum used by You, including the activities that adversely affect the experience of other Users.

General Disclaimers

By using the Platform, You agree that You meet the Eligibility Criteria as detailed in Clause 2 (above) and that You are fully able and competent to understand and accept this Agreement as a binding contract and to abide by all Terms You shall not access the Platform by any other means other than through the interfaces that are provided by MY REWARDS and not acquire, copy, or monitor any portion of the Platform in any way to reproduce or circumvent the navigational structure or presentation of the Platform, to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Platform. You shall not host, display, upload, modify, publish, or share any information on the Platform that belongs to another person to which You do not have any right; or is grossly harmful, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, racially objectionable, disparaging, relating to encouraging money laundering or gambling or otherwise unlawful in any manner; or engages in any activity that interferes with or disrupts access to the Platform or MY REWARDS servers/networks; or Falsifies or deletes any author attributions, legal or other notices, proprietary designations, label soft he origin or source of software,or other material on the Platform; or deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing or which is patently false or misleading but may reasonably be perceived as a fact;

MY REWARDS is not affiliated with or supports any political organization, sect, ideology, or denomination The content and information available on our service do not reflect the opinions, teachings, beliefs, ideologies, or viewpoints of any particular religious group, denomination, sect or political organization. We have purchased the content from third-party content providers and all information has been thoroughly proofread. We do not intend to replace any official information provided by your local mosque or any other religious authority. Any misinformation or mistake is merely due to human error and not to harm the religious beliefs and values of anyone. We take the authenticity and quality of our content very seriously; however, we do not guarantee 100% accuracy of such information. Users shall take responsibility of verifying the accuracy and nature of content before acting upon or accepting any information provided by our service. MY REWARDS does not agree with or condone the perspectives and beliefs of the scholars and speakers on the service and respects the values and practices of all nor do we intend to disrespect, disregard or belittle the beliefs, feelings, and sentiments of any person(s), community(ies), society(ies) and their culture (s), custom(s), practice(s) and tradition(s).

You acknowledge and agree that the Content uploaded is the sole responsibility of the user who has uploaded such Content and the views expressed are their own. MY REWARDS is not responsible for the Content posted by you.

You shall be solely responsible for the Content posted, shared, modified, uploaded, transmitted, updated and hosted by you.

You agree that in case of non-compliance with applicable laws, or with these terms and conditions, or with the MY REWARDS Privacy Policy, we have the right to terminate your access or usage rights to MY REWARDS immediately and remove non-compliant content from MY REWARDS . You hereby agree that you will never use MY REWARDS in violation of any applicable law.

MY REWARDS shall not be liable for any misuse of the Personal Information shared by You with Us or a third party on Your profile on the Platform.

MY REWARDS reserves the right to change the Terms from time to time, and such changes will apply to You if You continue to use the Platform at any time after such changes are posted on the Platform. Where We believe that any changes are material, we will notify You through either an in-app notification, SMS, push notification, or email You have provided Us, but regardless of whether You receive such notice, any changes will become effective if You use any of the Platform at any time after such changes are published on this page. We recommend that you visit this page periodically to be sure You are aware of the most recent Terms

If You do not agree to these Terms, do not use any of the Platform, and if You do not wish to agree to any changes to these Terms, please cease using the Platform.

Service Subscription and un-subscription:

Service Subscription: The service is provided to the Billing Provider’s customers at a subscription fee and this subscription can be purchased at and other advertising links as promoted by MY REWARDS
Subscribers can opt for the following subscription plans to avail access to MY REWARDS.

To cancel the service, unsubscribe at or by going to Settings under the My Account section of MyRewards App

Conditions for providing information to Service users:

During Service activation, the subscriber consents to receiving text messages for new features/updates in MY REWARDS. Text messages are sent from Billing Provider’s Network which does not incur any charges. MY REWARDS reserves the right to change the subscription fee or run special offers from time to time in which it can offer discounted or free subscriptions to Billing Provider’s customers.

MY REWARDS’s Rights

MY REWARDS shall:

MY REWARDS reserves the right to change the accepted method of payment or billing provider at its sole discretion;

No Guarantees

Among other things, MY REWARDS does not guarantee that:
The Platform will meet the User’s expectations; or
The Platform will be accessible without interruption or in a timely, reliable, or fault-free manner; or The results obtained through the use of the Platform will be as per users' expectations deemed as correct and reliable; or
The quality of the products, services, information, or other material Won or obtained by the User through the Platform will meet the User’s expectations
The User shall be solely responsible for damages to his or her data system or for loss of data arising from downloads of content from the Platform.
No guidance or information, written or oral, obtained from MY REWARDS or via the Platform, shall constitute any warranty, which has not specifically been stated in these Terms.

Limitation of Liability

Users specifically acknowledge and agree that in no event shall MY REWARDS be liable for any direct or indirect damage, including but not limited to, delay, damages caused by unused opportunity of the Platform, loss of profits, goodwill, licenses of data, or other financial loss arising out of: the use of the Platform or inability to use the Platform; costs arisen from acquiring are placement of any product or service that is based on any item, data, information, or service purchased through the Platform, from any message received through the Platform or any transactions made using the Platform; third party claims against the subscriber; unlawful access to or modifications of data transmissions; or any other circumstances related to the Platform.
MY REWARDS exempts itself from any claims for damages relating to the Platform access, function, quality, and possible errors such as spelling errors, bugs, and other factors relating to the Platform.
MY REWARDS shall not be liable for any indirect or unforeseeable damages caused to the Users under any given circumstances.
The User(s) shall maintain confidentiality of his/her User credentials and shall be responsible for any access made through his/her account. The User shall immediately notify MY REWARDS of any actual or suspected unauthorized use of the User’s credentials and may be liable for MY REWARDS ’s losses or such other parties as the case may be, due to any unauthorized use.

Force Majeure

MY REWARDS shall not be liable for any damages whatsoever arising out of force majeure or other similar circumstances, directly or indirectly affecting MY REWARDS and unreasonably complicating MY REWARDS’s activities. Examples of force majeure events are real or potential labor disputes, governmental actions, war or threat of war, sabotage, civil unrest, demonstrations, fire, storm, flooding, explosion, earthquake, provisions or limitations of materials or resources, inability to obtain the relevant authorization, accident, and defect in electricity or telecommunication network. Force majeure or other event beyond MY REWARDS’s control hindering, delaying or complicating the maintenance of the Platform entitles the MY REWARDS to suspend or limit the Platform until further notice.

Advertisements

MY REWARDS may include or offer third-party products on the Platform through digital advertisements, whether fetched directly from advertisers or sourced from ad networks MY REWARDS shall not be liable for any privacy practices or the content shared by the business partners, advertisers, sponsors, or other websites to which MY REWARDS provides links on the Platform. The Users shall be responsible for checking the privacy policy and terms of use of such third- parties before exploring their websites to safeguard their interests.

Term and Termination

Term:

This Agreement is valid until further notice.
MY REWARDS may at its sole discretion and without prior notice, suspend/ freeze/ terminate the User’s access to the Platform if he/she violates or attempts to violate the security of the Platform including, without limitation: accessing data not intended for You or logging on to a server or the User is not authorized to use; attempting to probe, scan, or test the vulnerability of the system or network or to breach security or authentication measures without authentication; or accessing or using the Platform without authorization, in violation of these Terms, or in violation of applicable law
Violations of system or network security may result in civil or criminal liability. MY REWARDS will investigate occurrences that may involve such violations and cooperate with law enforcement authorities in prosecuting Users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Platform or any activity being conducted on this Platform.
MY REWARDS may at its sole discretion and without prior notice, suspend, freeze or terminate the Subscriber Account under the following circumstances:
The Subscriber violates any or all terms of this Agreement or instructions on the Platform; MY REWARDS has reason to suspect a crime, misuse, fraud, or attempt of such in relation to use of the Platform;
MY REWARDS considers it to be necessary for safety reasons or MY REWARDS’s reputation; or
MY REWARDS is forced to do so according to legislation or ruling of a competent authority.

Indemnity

The Users shall indemnify, defend, and hold harmless MY REWARDS and its affiliates, if any, from and against all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs, and expenses (including legal and statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by MY REWARDS that arise out of, result from, or in connection with: the User’s breach of these Terms; any claims made by any third party due to, or arising out of, or in connection with User’s use of MY REWARDS Platform or participation in a Tournament on the Platform or winning/claiming the reward of such Tournament; the User’s violation of any rights of another, including intellectual property rights;and the User’s violation of any applicable laws. Notwithstanding anything to the contrary in these Terms, in no event shall MY REWARDS and its affiliates, if any, be liable to the User or anyone claiming through the User in respect of any subject matter of these Terms.

Applicable Law and Jurisdiction

These Terms shall be governed by the laws of the territory. You agree that MY REWARDS is solely based in Islamabad Pakistan, and nothing shall give rise to personal jurisdiction over us in jurisdictions other than Pakistan and you shall not raise any claims against us in any court or forum in any jurisdiction other than Pakistan Any claim or dispute between the Subscriber and MY REWARDS will be entertained and tried solely and exclusively by a court of competent jurisdiction located in Pakistan and no other place whatsoever.

Severability

If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that portion shall be enforced to the maximum extent permissible to give effect to the intent of the parties as reflected by that provision. The remainder of the Terms shall continue in full force and effect.

Waiver

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by MY REWARDS. Any consent by MY REWARDS to, or a waiver by MY REWARDS of any breach by the User, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

User Agreement For MyRewards

This User Agreement ("Agreement") is a legal agreement between you ("User" or "You") and ("Company," "We," "Us," or "Our") governing Your use of the [MyRewards] mobile application ("App") and the services provided therein. By accessing or using the App, You agree to be bound by the terms of this Agreement. If You do not agree to these terms, please do not use the App.

1. Description of the App: The MyRewards] App provides users with access to food deals, online store deals, and rewards points which can be redeemed for free data or other rewards as offered by the Company.

2. User Registration: 2.1. In order to access certain features of the App, You may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2. You are responsible for maintaining the confidentiality of Your account credentials and for all activities that occur under Your account. You agree to immediately notify the Company of any unauthorized use of Your account or any other breach of security.

3. Use of the App: 3.1. You agree to use the App only for lawful purposes and in accordance with this Agreement and all applicable laws and regulations.

3.2. You agree not to:
. Use the App in any manner that could disable, overburden, damage, or impair the App or interfere with any other party's use of the App.
. Use any robot, spider, or other automatic device, process, or means to access the App for any purpose.
. Use any manual process to monitor or copy any of the material on the App or for any other unauthorized purpose without Our prior written consent.

4. Deals and Rewards: 4.1. The App provides access to food deals, online store deals, and rewards points. These deals and rewards are provided by third-party merchants and are subject to change without notice

4.2. The Company does not guarantee the availability, accuracy, or quality of any deals or rewards offered through the App. You acknowledge that the Company is not responsible for any transactions or interactions between You and third-party merchants.

5. Privacy: 5.1. Your privacy is important to Us. Please review Our Privacy Policy [link to Privacy Policy] to understand how We collect, use, and disclose Your personal information.

6. Intellectual Property: 6.1. The App and its entire contents, features, and functionality are owned by the Company and are protected by copyright, trademark, and other intellectual property laws.

6.2. You are granted a limited, non-exclusive, revocable license to access and use the App for Your personal, non-commercial use only.

7. Termination: 7.1. We may terminate or suspend Your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach this Agreement.

7.2. Upon termination, Your right to use the App will immediately cease, and You must delete or destroy any copies of the App in Your possession.

8. Disclaimer of Warranties: 8.1. THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability:
9.1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES

Islamabad, March 06, 2019: Pakistan Telecommunication Company Limited (PTCL) sponsors ‘Sherdil’, a powerful Pakistani movie that highlights the courage and bravery of the PAF pilots, evoking the nation’s patriotism and love for their country. The feature film is being released on March 22, 2019 across Pakistan to celebrate Pakistan Day.

PTCL’s sponsorship was announced at the film’s unveiling press conference held today at a local hotel in Islamabad. The event was attended by Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, Fariha Shah, GM Corporate Communication, PTCL, Ehtesham Ahmed, GM Marcom & Brands, PTCL, along with other officials from the company.

Sponsoring the film ‘Sherdil’ is PTCL’s contribution to evoke a sense of patriotism that is found in the hearts and minds of every Pakistani in defending their motherland and, more so, in the hearts and minds of every soldier of the armed forces.

On the occasion, Syed Shahzad Shah, Executive Vice President, Marketing & Communication, PTCL, said, “Being a national company, PTCL takes pride in supporting this film as the theme revolves around the passion, valor and heroism of the Pakistan Air Force (PAF). The sacrifices, spirit and sense of duty of our fighter pilots was beautifully captured in the film.”

On the occasion, Noman Khan, Producer, Sherdil, said, “Being a national telecom operator, we are glad to have PTCL as a sponsor for our film ‘Sherdil’ as their massive network and reach across Pakistan is phenomenal. The film depicts sacrifices made by our armed forces to keep Pakistan safe and secure. It’s our humble effort to bring entire nation together in solidarity.”

PTCL expects to raise the spirit of every Pakistani in his or her love of their homeland by supporting ’Sherdil’, as this is need of the hour and the entire nation has to come together to demonstrate the fact that love for Pakistan stands above everything else. End

MyRewards (Frequently Asked Questions)

Q) What is MyRewards, and who can use it?
A) MyRewards is PTCL’s loyalty and discount app available to all PTCL customers. It has two main sections:

1. Loyalty Points – Earn 1 point for every rupee spent on PTCL bill payments.
2. Deals/Discounts – Access exciting offers in food, retail, and lifestyle for a subscription fee of only Rs. 50 (+tax) per month, which is added to your PTCL bill.

Q) How are reward points earned?
A) You earn 1 point for every rupee spent on PTCL bill payments. For example, if you pay a PTCL bill of Rs. 3,500, you will receive 3,500 points in the MyRewards app within 24 hours.

Q) How do I redeem reward points?
A) Flash Fiber customers can redeem their loyalty points for exciting speed boosts within the MyRewards app. Simply log in, go to the redemption section, and choose a speed boost option based on your available points.

Q) Are there any charges for earning or redeeming loyalty points?
A) No, earning and redeeming loyalty points is completely free of charge in the MyRewards app.

Q) What about the Deals/Discounts section? what does it cost?
A) The MyRewards subscription gives you access to unlimited deals in food, retail, and lifestyle categories across Pakistan. The cost is Rs. 50 + Taxes (Rs. 58 inclusive of taxes) per month, added to your PTCL bill. The subscription is valid for the calendar month and is recursive i.e the charge will be added every month until you choose to unsubscribe.

Q) How many deals can I avail with the Affinity subscription?
A) With an active Affinity subscription, you can avail unlimited deals at no additional cost beyond the monthly subscription of Rs. 58 (inclusive of taxes).

Q) How do I get started with MyRewards?
A) Here’s how to set up MyRewards:

1. Download the MyRewards app from the Google Play Store.
2. Enable location permissions if prompted.
3. Enter your PTCL Landline number and request an OTP.
4. Enter the OTP received via SMS from 1219 or via email
5. Once verified, you can view your loyalty points, browse deals, and change locations if needed.

To start using Affinity deals, attempt to redeem a deal within the app. You’ll undergo OTP verification, and the Rs. 58 subscription fee will be added to your PTCL invoice.

Q) How do I redeem a deal at a restaurant or store?
A) To redeem a deal at a participating merchant:

1. Open the MyRewards app and select the deal you want to redeem.
2. Choose either “Redeem via PIN” or “Redeem via QR.”
• For PIN redemption, the merchant will enter a PIN on your phone to confirm the deal.
• For QR redemption, scan the QR code displayed at the merchant’s location.

Q) In which cities are Affinity deals available?
A) Affinity deals are available in multiple cities, including Islamabad, Karachi, Lahore, Rawalpindi, Abbottabad, Sargodha, Multan, Faisalabad, Sialkot, Gujranwala, Peshawar, Bahawalpur, Gujrat, and Hyderabad.

Q) Can I use MyRewards if I am not a Flash Fiber customer?
A) Yes, all PTCL customers can use MyRewards to earn loyalty points and subscribe to avail Deals/Discounts. However, only Flash Fiber customers can redeem points for speed boosts.

Q) How will I know if my subscription has been activated?
A) After OTP verification for the Affinity subscription, you’ll receive confirmation within the app. The subscription charge of Rs. 58 (inclusive of taxes) will appear on your next PTCL bill.

Q) How can I unsubscribe from the Affinity deals subscription?
A) To unsubscribe from the Affinity subscription, please contact PTCL’s customer support at 1218.

Q) How can I unsubscribe from the Affinity deals subscription?
A) If you wish to unsubscribe from Affinity deals, you have two options:

• Website: Log in to MyRewards.pk and manage your subscriptions.
• App: Delete your account directly within the MyRewards app to stop future subscriptions.

Islamabad, February 26, 2019: Pakistan Telecommunication Company Limited (PTCL) has signed an agreement with the Indus Resource Center (IRC) for adoption of two schools in remote areas of Khairpur, Sindh.

PTCL supports IRC to run the primary schools as both are committed to providing quality education to the local community. The schools have played an integral part in, not only promoting education in the vicinity, but also supporting girls’ education through progressive policies. These schools cater to vast areas of Khairpur, having 46% female students.

Being a socially responsible organization, PTCL invests in CSR projects that are sustainable having a long lasting and positive impact on the society, especially in the deprived communities.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “Education is the only way to build a progressive and enlightened society. PTCL is committed to play its part in ensuring that youth from all segments of our communities get an equal opportunity to learn, grow and get quality education. We are proud to partner with IRC as their contribution is commendable in providing quality education in remote and underprivileged areas of Sindh.”

Mrs. Sadiqa Salahuddin, Executive Director, IRC, said, “We appreciate PTCL’s support and collaboration and we expect to make this partnership an exemplary practice for CSR. As education is a fundamental right of all children, we ensure provision of good quality education that requires collaborative efforts from all stakeholders including civil society and corporate sector.”

IRC has been working in the Development Sector, primarily running its own schools and adopting government schools in remote and underprivileged areas of Sindh.

Both organizations are confident that the partnership will benefit the community of Khairpur and the students studying at these schools will become the face of a progressive Pakistan. Ends.

PTCL Group HSE Compliance

The Service Provider/Contractor must acknowledge and comply with all the documents mentioned below;

Introducing PTCL MyRewards App – Exclusive Perks for You!

Welcome to PTCL MyRewards – a new way to enjoy more as a PTCL customer!

With PTCL MyRewards, earn loyalty points with every bill payment. PTCL Flash Fiber users can redeem these points for internet speed boosts, while all PTCL customers can enjoy amazing discounts on top brands in food, lifestyle, and retail across Pakistan – all for just Rs. 58/month (inclusive of taxes)!

Download MyRewards on Google Play (iOS coming soon) or visit myrewards.pk to get started!.

• MyRewards - FAQs- Click here
• Privacy Policy MyRewards - Click here
• Terms & Conditions MyRewards - Click here

Karachi, February 21, 2019: Pakistan Telecommunication Company Limited (PTCL) is the proud winner of the Employer Federation of Pakistan (EFP) Award on best Human Resource Management (HRM) Practices 2018.

Ahmed Jalal, Executive Vice President, HR Operations, PTCL, received the award on behalf of PTCL from Honorable Governor Sindh, Imran Ismail, who was the Chief Guest at the event organized by the EFP. The conference was attended by leading corporate personalities and a number of dignitaries.

On the occasion, Syed Mazhar Hussain, Chief Human Resource Officer, PTCL, said, “It is an honour for us to stand out from other organizations of the country to win this prestigious award on best HRM practices. We will continue to foster a progressive culture with a challenging, innovative and flexible work environment, including a strong emphasis on gender equality to succeed and grow. PTCL believes in team work, continuous well-being of the employees and serving the nation.”

He lauded Employer Federation of Pakistan (EFP) and International Labor Organization (ILO) for encouraging healthy competition amongst organizations through such awards.

PTCL is deeply committed to building an inclusive and diverse culture. It has been at the forefront in introducing best HRM practices such as PTCL Pride, Ideas Olympiad, PTCL Razakar, Wellness@work, Facebook@work, Hello portal and several other CSR initiatives for the well-being of its employees. Ends

PROPERTY DETAILS:

General Information of the Property:

Corner Plot with 500 feet frontage on I.I chundrugarh road.

Download Brochure 

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Islamabad:(February 19, 2019), Pakistan Telecommunication Company Limited (PTCL) pledges to support top startups being incubated at National Incubation Center (NIC) Karachi. A delegation of PTCL’s higher management visited NIC Karachi located at the NED University.

The session was led by Dr. Daniel Ritz, President & CEO, PTCL, accompanied by Moqeem ul Haque, Chief Commercial Officer, PTCL, Saad Muzaffar Waraich, Chief Technology & Information Officer, PTCL and Sikandar Naqi, Chief Business Development Officer, along with senior executives of PTCL. Murtaza Zaidi, Director, NIC, Peshawar participated, along with top startups and entrepreneurs. The startups who presented were Happy Lives, BOGO, BaseH, Edvon, The Learning Pitch, Social Junction, Janbaaz, Bioniks, Pixcile, Medworks, Health Rahbar, Pop up Learning and Ilmversity.

The incubated startups and entrepreneurs presented their business ideas to the PTCL’s management. During the session, various ideas for further collaboration using PTCL’s infrastructure and network were discussed to assist startups.

Speaking on the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said, “The immense potential displayed by youth at NIC Karachi is truly remarkable and makes us feel proud of the talent pool in the country. PTCL has always been committed to support the country’s growing startup sector, as we believe that entrepreneurs bring innovation and technological advancement.   These local startups will prove to be the key players in taking Pakistan to the next level of economic growth and prosperity.”

Shahjahan Chaudhary, Project Director, NIC Karachi, said, “Support from reputed corporations like PTCL not only provides motivation for emerging entrepreneurs, but it also gives a boost to the entire startup ecosystem in Pakistan. We are excited about the possibilities this collaboration will bring opening avenues of growth for these talented youngsters.”

NIC Karachi aims to incubate over 200 next-gen businesses in the first 5 years and intends to empower aspiring entrepreneurs to create high growth and sustainable tech and tech-enabled businesses. PTCL is part of the LMKT-led consortium that operates NIC Karachi. Being a national company, it supports opportunities for the youth and developing their talents for the future of Pakistan. End

Flash-Fi is the latest TDD-LTE based, super-fast wireless internet service from PTCL, now available in Mirpur, AJK. Experience lightning fast internet that provides buffer-free streaming, instant downloads and low-latency for gaming! 

Product/Service Details:

• One-Time (Upfront Charges): Rs. 25,000 (Includes Device Charges & Installation)
• Data Rate: Up-to 15 Mbps
• Monthly Charges: Rs. 2,999 (inclusive of taxes)
• Data Volume: 500 GB
• Data Validity: 30 Days
• Package Type: Prepaid 

Service Availability:
Mirpur City, AJK 

How to Order:

Simply call 1218 or visit your nearest PTCL/Ufone Service Center, Outlet. 

What happens after I place my order?

You will receive a call from our helpline to confirm your exact address details. Once confirmed, your order will undergo a feasibility check to ensure we are able to provide the best service possible at your desired location. Once feasibility is complete, you will receive an SMS requesting payment of the upfront charges (Rs. 25,000) against an MDN Number. You can make this payment conveniently via Uload, Easypaisa, Jazzcash, 1-Link, Online banking channels, etc. Once you have made the payment, our team will visit your premises for installation of the service. 

How will I recharge my device monthly?

The monthly charges are Rs. 2,999 (inclusive of taxes) – you can conveniently recharge through Uload, Easypaisa, Jazzcash, 1-Link and Online banking channels against the MDN number you are provided at the time of installation. 

What is involved in the Installation Process?

Our team will mount an outdoor antenna on a pole and fix this on the rooftop of your premises. The antenna is then connected to an indoor-unit (Wi-Fi Router) via cable. Our team will then provide you with biometric verification services at your doorstep, following which you will be required to recharge Rs. 2,999 to activate your service. 

How long will the installation take?

Typically, the Installation takes between 2.5 to 3 hours. 

What happens if I use up my 500 GB?

While 500 GB is a generous monthly data volume, in case you are a very heavy data user and exhaust your volume, No-Problem! You can recharge your device again and re-subscribe. You will be provided 500 GB again with a new validity of 30 Days. You can re-subscribe by sending a message to 1219 (resubMDN) or by dialing 1218 and using the IVR service, after you have recharged your device 

Is there a warranty period with the device?

Yes, the device comes with 1-Month warranty, which does not include physical or water damage or damage caused by electrical fluctuations. 

What if I am not satisfied with the service?

The current package offers speeds up-to 15 Mbps. Our installation team will demonstrate a speed test to you upon the completion of the installation. If however, you still are not satisfied with the service you may opt for a return within 7 days of the installation. You can simply visit our PTCL/Ufone service center in Mirpur to request the return. Our team will visit your premises to retrieve the equipment which should be in perfect, undamaged, new condition. Upon retrieval your refund process will be initiated and our support team will get in touch with you to refund your installation charges (Rs. 25,000). Please note, the recharge amount of Rs. 2,999 will not be refunded. Please be advised, the refund process can take up to 7 working days. 

What are the upload speeds with PTCL Flash-Fi?

Up-to 6 Mbps.

Islamabad, February 13, 2019: PTCL collaborates with Careem to offer discounts on rides for its customers across Pakistan. This agreement was signed at PTCL HQ in Islamabad today.

PTCL customers will get up to 100% credit back (up to Rs. 250) on their first ride with Careem. Those customers who are already using Careem App, will also receive 50% discount (upto Rs 125) on Careem’s Go+ and Business Rides. The exclusive discount promo codes will be delivered to PTCL customers through their PTCL monthly bill, sms and email.

On the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “This agreement offers value and convenience to our customers, by providing them discounts for their travel with Careem. We are passionate about using new digital services to further facilitate our customers and this is one way to express our gratitude towards them.”

Shahzad Jamal, General Manager North, Careem, Pakistan, said, “We are pleased to collaborate with PTCL in providing this exciting offer to their customers. With PTCL’s nationwide presence, it is indeed going to be a truly digital innovation for their customers as they can book Careem rides using the discount code in all the major cities of Pakistan.”

Through this partnership, PTCL is creating value and convenience for its customers, wherever they travel across Pakistan. Ends

Islamabad, February 12, 2019: Pakistan Telecommunication Company Limited (PTCL), the country’s leading telecom and ICT services provider, has announced its financial results for the year ended December 31, 2018, at its Board of Directors’ meeting, held in Islamabad on February 12, 2019.

PTCL Group’s revenue for the year 2018 has grown YoY by 8% to Rs. 126.2 billion as a result of positive contribution by all group companies. PTCL Group’s revenue growth in the fourth quarter accelerated to 13% YoY. Ufone revenue has increased by 13% YoY, UBank, a microfinance banking subsidiary of PTCL, has shown significant growth of 64% in its revenue over last year. PTCL Group’s operating profit and net profit for the year have improved by 198% and 32% respectively. Like-for-like, net profit of PTCL Group is higher by 22% compared to last year.

PTCL revenue of Rs. 70.1 billion for the year is 0.7% higher than last year, with quarter 4 showing an accelerated growth of 3.4% YoY. In 2018, PTCL’s revenue has registered YoY growth for the first time since 2014:

In 2018, three quarters of PTCL’s revenue base has shown a growth over last year. PTCL’s flagship Fixed Broadband services posted revenue growth of 6.5% over 2017. For the 51 exchanges fully transformed to date under the network transformation program YoY revenue growth is even higher at 12.4%. Investment in transformation of network exchanges has resulted in enhancing customer experience by reducing network faults by 36% and repeat faults by 50%, along with providing higher bandwidths beyond 100Mbps, bundled with Triple Play services. To further enrich the product and services portfolio, PTCL has partnered with the global OTT players like Netflix, STARZ Play, icflix, etc. PTCL has also been recognized by Brand Finance as the ‘Fastest Growing Brand in Pakistan’.

Corporate business continues to perform strongly and has shown significant growth of 13% over last year by signing new customers in Managed Services and Cloud Infrastructure Services resulting in 154% and 188% growth respectively in these two segments.

Conversion of EVO customers to Charji/LTE have yielded positive results with YoY revenue growth in double digits, however, it has also resulted in higher subscriber acquisition cost as compared to last year. There is continued decline in domestic and international voice revenues due to increase in illegal/grey traffic termination, continued conversion of subscribers to OTT and cellular services, resulting in declining voice traffic volumes.

PTCL’s operating profit for the year is lower by 9%, compared to 2017 mainly due to increase in operating cost on account of currency devaluation and higher subscriber acquisition cost. Further, non-operating income has also declined due to reduced funds as compared to last year. Net Profit for the year is Rs. 7.4 billion which is 11% lower compared to last year as reported (and 8% lower if adjusted for one-offs), driven by lower operating profit and lower non-operating income.

In 2018, the financial strength of PTCL was acknowledged through an independent rating exercise as a result of which JCR-VIS has assigned PTCL a long-term rating of AAA which will enhance all stakeholders’ confidence in the long-term sustainability of the Company.

This year yet again, PTCL has inducted top 100 young engineers and business graduates under Summit Program 2018 from top institutions and universities across Pakistan, which would help in building future leadership. Thanks to its sustained high growth, Ubank has created more than 650 new positions during 2018, increasing its employee base from 1,321 to 1,980, where 9% of the total workforce comprises of women.

The CEO of PTCL, Dr. Daniel Ritz, has decided to leave PTCL for personal reasons upon completion of his 3-year contract on March 1, 2019, in order to re-unite with his family in Europe. The PTCL Board of Directors at its meeting today has appointed Rashid Khan, currently CEO of Ufone, to the post of CEO PTCL effective March 2, 2019, with an additional charge of CEO Ufone.

On the occasion, Dr. Ritz said, “It has been a privilege and an honor to lead PTCL and the PTCL Group through a period of significant transformation. I am proud of what we have achieved as a team and the results announced today with PTCL returning to top line growth for the first time after several years of revenue decline are a testimony to this.” The PTCL Board of Directors thanked Dr. Ritz for his exemplary leadership in the past three years and the associated business results. His decision to return to Europe to re-unite with his family is understandable.

Hatem Dowidar, CEO Etisalat International, commented, “Daniel has taken the helm of the company at a critical time where he has succeeded in laying the foundation for a future network, providing ultra-fast broadband to many areas with the biggest network modernization of PTCL in its history. Additionally, PTCL under his leadership, became active in Cloud computing, data centres and pushing forward the Digital Pakistan agenda”. Maroof Azfal, Chairman PTCL, added, “On behalf of Government of Pakistan, I would like to thank Daniel sincerely for his personal leadership and achievements in putting PTCL, an important national asset, back on the growth track.” Ends

Islamabad, Feb 04, 2019: Pakistan Telecommunications Company Limited (PTCL) is sponsoring the Nepal-Pakistan Blind Women’s Cricket Series, which is being played in Islamabad, Rawalpindi and Lahore. The matches are contested between the women’s cricket teams of Nepal and Pakistan.

This is the first ever fixture on the international calendar for Pakistan’s Blind Women cricket team. This is also the second series ever to be played worldwide in the domain of Blind Women’s International Cricket, as the first series was played between England and West Indies in 2018. 

Speaking on the occasion, Moqeem ul Haque, Chief Commercial Officer, PTCL, said, “I am very proud to be part of the 4^th T20 match between Nepal and Pakistan Women’s Cricket teams. This is our small contribution to support gender diversity and inclusion, whereby allowing people with extraordinary abilities and passion to be part of the communities. We believe that this is a positive step giving the message of hope so that we may build a healthy and inclusive society.”

The Nepal Women Blind Cricket Team is touring Pakistan to play five T20 matches in the country from Jan 26th to Feb 4th.

PTCL aspires to provide people, who have extraordinary talent and have visual challenges, with all the possible opportunities. Being a sport and a platform, cricket can bring a positive change in the social, physical and personal behavior that leads to social inclusion. End

Islamabad, January 28 2019: Etisalat has been declared as ‘The Most Valuable Portfolio Brand’ in Middle East and North Africa (MENA) by Brand Finance, the world’s leading independent brand business valuation and strategy consultancy. The recognition is for the company’s impressive portfolio of brands becoming the first Middle East group to surpass some of the finest MENA brands across the telecom, aviation and FMCG sectors to break the $10 billion barrier in terms of wider portfolio value.

Etisalat boasts of a portfolio of brands, i.e. Etisalat UAE, Etisalat Misr, PTCL, Ufone, Mobily, Maroc Telecom and Etisalat Afghanistan. In 2018, Brand Finance declared PTCL as the fastest growing brand in Pakistan, with a brand value of USD 119M. Both PTCL and Ufone contributed to the current Etisalat’s brand portfolio value.

PTCL is the leading telecom operator in Pakistan providing a vast array of telecommunication services for retail, corporate and other telecom operators. The company has also embarked upon a massive upgradation of its top 100 exchanges under the Network Transformation Project across Pakistan. These upgraded exchanges will be able to provide speeds up to 100mbps to customers in those areas.

Etisalat has seen an 8 percent growth since last year reigning as the most valuable portfolio brand. Not only this, Etisalat retained its position as the Most Valuable Consumer Brand in MENA for the second consecutive year, as well as its position as the Most Valuable Telecom Brand in MENA also for second consecutive year.

On the occasion, Saleh Abdullah Al Abdooli, CEO, Etisalat Group, said, “We are proud to achieve the recognition as the most valuable portfolio brand and the first Middle Eastern brand to break the $10 billion barrier in terms of wider portfolio value in the MENA region. Thanks to the UAE leadership’s support, vision and encouragement that helped Etisalat achieve this significant milestone surpassing some of the top renowned regional brands. This achievement is also due to our continuous efforts in digital transformation whereby we have amplified our reach and presence in a highly competitive marketplace by investing in new digital platforms and global brand building initiatives. Etisalat’s success as a brand was also reinforced by the synergy of operating companies across our footprint, creating brand loyalty and enhanced engagement with our customers.”

David Haigh, CEO, Brand Finance, said: “It is a real testament to the leadership of the UAE that Emirati brands are leading the charge for the Middle East, amongst the world’s most valuable brands. As celebrations for the ‘Year of Zayed’ wrap up, we recognize the achievements, will and determination of the UAE’s Founding Father, the late Sheikh Zayed bin Sultan Al Nahyan.”

Recently, PTCL has been assigned initial long-term entity rating of ‘AAA’ (Triple A) and short-term rating of ‘A-1+’ (A-One Plus) by JCR-VIS Credit Rating Company Limited (JCR-VIS). The assigned ratings reflect PTCL’s leading market position, extensive network infrastructure, strong financial risk profile and adequate business risk profile. Ends

Islamabad, January 21, 2019: Pakistan Telecommunication Company Limited (PTCL), hosted startups and entrepreneurs from National Incubation Center (NIC), Peshawar, who presented their ideas, business models and prototypes to the senior management at PTCL Headquarters in Islamabad.

The session was led by Dr. Daniel Ritz, President & CEO, PTCL, along with senior executives of PTCL. Murtaza Zaidi, Director, NIC Peshawar, participated with top startups including E-Guard, Azadi E-Bike, Darewro, Bera, Eleven.pk and NANO IT Solutions.

The purpose of the session was to encourage young entrepreneurs, who are the future of Pakistan to strengthen the entrepreneurial ecosystem of the country. The interactive session covered presentations on idea viability to market sustainability, defined target market, business model, brand positioning and marketing capability.

On the occasion, Dr. Daniel Ritz, President & CEO, PTCL, said, “We are proud to collaborate with NIC Peshawar to empower the youth and provide an entrepreneurial environment for innovation. Today’s session is a testimony to PTCL’s commitment to nurture the potential talent in Pakistan.”

On the occasion, Murtaza Zaidi, Director, NIC Peshawar, said, “I’m excited about our collaboration with PTCL, as they have not only provided the opportunity to cultivate local entrepreneurs and startups, but they have also been involved in the journey from participating in mentor review sessions to taking specific startups under their mentorship.”

The startups incubated at NIC Peshawar included E-Guard, robust monitoring system for electric generators, Azadi E-Bike, an electric bike that operates on a battery, Darewro, a door-to-door service provider in the KPK region, Bera, a brand that is working to introduce the Peshawari chappal into mainstream fashion, Eleven.pk, an online retail platform and NANO IT Solutions, a VR-driven motion platform.

PTCL has also collaborated with NIC Karachi last year to mentor new startups and young entrepreneurs. These collaborations with NIC empower the startup culture in Pakistan, which is essential to boost the economy of the country. Not only does this enable startups to rebuild the infrastructure of Karachi and Peshawar in an innovative way, but also helps to improve quality of life for all citizens.

Being a national company, PTCL believes in providing opportunities to the youth and developing their talents for the future of Pakistan. Ends