Privacy Policy

This Privacy Policy for PTCL Website ( is to be read and used in connection with the Terms & Conditions which are also published on this website.

This privacy policy has been formulated to assist Customers /Website Users to understand how their personal information will be treated by PTCL when they visit the website, as PTCL’s objective is to make available a good experience and quality service to all Customers and /or Users.

Please note that PTCL may amend this policy from time to time without prior notice. Users/ Customers are advised to check this Policy on regular basis.

Collection of Personally Identifiable Information

Whenever a User visits PTCL Website, the server used by PTCL Web Host will make a record of User IP Address, the date and time of User visit, the type of Internet Browser User uses and the URL of any web site which referred User to PTCL Website. Unless otherwise stated Cookies used (if any) in any part of PTCL web site will not be deployed for collecting personally identifiable information.

As General information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analyzing web surfers' viewing habits. User may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of User computer system). Therefore, User may not be able to utilize or activate certain available functions in PTCL Website.

Direct Marketing/Market Research

If Customer has once given to PTCL personally identifiable information, Customer may receive from PTCL or from its affiliated companies from time to time telephone calls, email, and short message and direct mailings containing promotional materials or market research/surveys. 

Disclosure of Information

User/Customer information may be shared with, or transferred to PTCL, its subsidiaries and affiliated companies. For details, please refer to PTCL Website Terms and Conditions published on this website.

Links to other sites 

PTCL Website may contain links to other sites. PTCL is not responsible for the data collection practices and/ or the privacy policies of any such sites.