Any organization or business that operates at several different locations has a great concern to provide timely and more convenient services to its customers. Some users may choose to connect incoming calls to different places at different times e.g. during or after working hours, or during weekends or holidays.

PTCL’s Universal Access Number (UAN) service is specially designed to cater for such diversified needs of organizations and groups. Through our UAN service, the customer can subscribe and have different telephone lines in different places. These lines can be accessed via single unique universal telephone number. The system will translate the UAN number to a specified corresponding Public Switched Telephone Network (PSTN) number according to the area of caller & calling time to connect call accordingly.

If a Carrier subscribes to our UAN service, the customers in different places will be able to contact the branch office of Carrier or the company group nearest to him by simply dialing the universal number. For customers, who have various offices in different periods of time, they can easily specify different routes for incoming calls which will greatly facilitate timely solution.