Package Re-Subscription

You can easily re-subscribe your internet package if you have consumed your data volume before 30 days. You can carry forward your remaining data volume to next month before 30 days through re-subscription.

Please follow the steps given below keeping your package in mind:

1. Prepaid Subscribers:

• Please recharge your CharJi device as per your monthly line-rent and then send an SMS on 1219 with the following format: Resub <Your CharJi MDN>   (example: Resub 0453143272). SMS format is not case sensitive.
• You must send the SMS from your registered mobile number i.e number provided at the time of CharJi device biometric verification. (To update your contact details, please dial 1218).
• You are instantly provided with 30 days validity as you subscribe to data as per your current package. Any remaining data is carried forward automatically for residential subscribers. 

In case of any issues while re-subscribing to your package with the above steps, please call our customer service representative on 1218 to serve you in this regard.

2. Postpaid Subscribers:

• Please send an SMS on 1219 with the following Format: Resub <Your CharJi MDN> (example: Resub 0453143272). SMS format is not case sensitive.
• You must send the SMS from your registered mobile number i.e number provided at the time of CharJi device biometric verification. (To update your contact details, please dial 1218)
• Your Re-subscription charge will be reflected in your postpaid monthly invoice.
• Data as per your current package will be instantantly provided and its validity will be till the 1st of the next month.
• The data of postpaid packages is refreshed automatically on the 1st of every month.

In case of any issues while re-subscribing to your package with the above steps, please call our customer service representative on 1218 to serve you in this regard.