Corporate Social Responsibility

Pakistan Telecommunication Company Limited (PTCL) has been an integral part of the country’s infrastructure since its conception. PTCL is a socially responsible organization that has been contributing to economic development of the country while improving the quality of life of the workforce and their families as well as of the local community and society at large.

PTCL has been at forefront in relief efforts whenever the country has been struck by natural disasters and calamities. The company is also providing free medical services through a wide network of medical centers and mobile medical units to improve healthcare and wellbeing of not only its employees but also the underprivileged people of the country. In addition to existing Corporate Social Responsibility (CSR) activities, the organization continues to take proactive measures in adding value to the society through several focus areas.

The CSR Policy at PTCL serves as a roadmap to help the company conduct business in an economically, socially and environmentally sustainable manner that is transparent and ethical. PTCL as a socially aware and responsible organization is determined to do its utmost efforts in furthering worthy causes that contribute to the lives of individuals and help in improving the standards of society as a whole.

Focus Areas

The following areas are the focus of PTCL’s CSR Plan:

  1. ✔ PTCL Razakaar – A structured employee volunteer program through which employees act as ambassadors of the organization and participate in humanitarian activities pertaining to areas of need.
  2. ✔ Education
  3. ✔ Youth Development
  4. ✔ Health & Safety
  5. ✔ Environment
  6. ✔ Disaster Response
  7. ✔ Inclusion


PTCL Razakaar - an employee CSR volunteer force has been formed to participate in philanthropic initiatives on behalf of the company.

Following is an email by the President & CEO PTCL as he announced the program for all employees.

“-June 2017

Dear all,

PTCL as a socially responsible organization has been contributing positively to the lives of Pakistani people since its inception. Our CSR initiatives range from providing medical services to people of far flung areas of the country, donating generously at the time of natural calamities along with partnering with prominent philanthropic organizations to fulfil their needs for community support.

We feel the involvement of our employees is crucial if we want to continue making significant positive impact in the community. We want to extend responsibility to our people with the launch of an employee volunteer program - PTCL Razakaar. The aim is to encourage the spirit of volunteerism and harness the skills, passions and talents of our teams. The volunteer force will be involved in a myriad of humanitarian activities like campaigning for blood donation drives, teaching and spending time with the less-privileged fragments of society among other initiatives.

What better way to start the holy month of Ramadan than to rediscover a sense of purpose in life and pledge for something good for years to come. I will be amongst the first to sign up for the program and would urge you to drop an email at for your nomination.

“We cannot do great things on this Earth. Only small things with great love.” Mother Teresa

Warm regards,

–President & CEO PTCL"

Box of Happiness

On August 24th 2017 Pakistan Telecommunication Company Limited conducted a mega CSR activity involving its PTCL Razakaars for spreading smiles on the faces of hundreds of orphans across Pakistan. 

PTCL employees all across the country were invited to donate hand-packed gift boxes for little boys and girls in need. We received a very encouraging response and the organization was able to collect around 1000 boxes over the two-week campaign. The boxes were duly sorted and distributed simultaneously across orphanages in Lahore, Gujranwala, Faisalabad, Multan, Peshawar, DI Khan, Karachi, Hyderabad, Sukkur and Quetta by our team of PTCL Razakaars.

The Headquarters team collaborated with the SOS Children’s Village in Islamabad and hosted an evening of fun and games for the little ones. Boxes of Happiness were distributed and our Razakaars treated the children with jumping castles, snacks, face painting and a magic show among other things.