CharJi/EVO SMS & IVR Services
CharJi/EVO usage details & package re-subscription through SMS/IVR
You can conveniently view your CharJi/EVO package details or re-subscribe your package through SMS.
Each CharJi/EVO package comes with a 30 day validity period. If you finish your data volume before 30 days, you can easily re-subscribe through SMS or through PTCL helpline (1218). Re-subscription also allows you to save your remaining volume and carry it forward to next month.
Please follow the steps provided in the table below against each service:
| Sr.No. | Service Name | Service Details | Method | Example | Send to |
|---|---|---|---|---|---|
|
1 |
Package & Usage Details |
You can easily get your CharJi/EVO package & Usage details via SMS. |
Simply text 'info<space>MDN' and send to 1219. OR Simply text 'info<space>CNIC’ and send to 1219. |
Info 512837581 Info 42201******** |
1219 |
|
2 |
Prepaid Packages
|
Finished Data volume before 30 days? You can Re-Subscribe via SMS |
Recharge your MDN as per your monthly package and then simply text 'resub<space>MDN' from your registered mobile number and send to 1219 |
Resub 512837581 |
1219 |
|
3 |
Postpaid Packages |
Finished Data volume before 30 days? You can Re-Subscribe via SMS |
Simply text 'resub<space>MDN' and send to 1219 from your registered mobile number. Your resubscription charge will be reflected in your postpaid bill. |
Resub 512837581 |
1219 |
|
4 |
Prepaid Packages (Re-Subscribe) |
You may also easily re-subscribe your CharJi/EVO package through PTCL IVR (Helpline) |
Dial 1218 from your registered mobile number, Select Language, Press 1 for complaints, then press 4 for Wireless |
Dial 1218 |
Dial 1218 |
Note: Standard SMS Charges Apply!
