SMS Complaint Service
You can register you complaints over the phone through PTCL SMS Complaint service that reduces waiting time. You simply send the information (CMP Landline Number, with area code & product code: LL for Landline and BB for Broadband) to 05 1218 1218.
Example: CMP 04235867210 BB
You can also send “Help” to 05 1218 1218